Business text messaging
Connect with customers, streamline engagement, and drive business growth with a secure and scalable text message platform. Send SMS, MMS, and RCS messages seamlessly, all from one intuitive platform.
Trusted by over 150,000 brands worldwide
Multichannel messaging made simple
Reach your audience instantly with a platform designed for high deliverability, personalization, and automation. With Sinch Engage, businesses create deeper connections and maximize conversions.
SMS, MMS, and RCS messages with a 98% open rate
Real-time, two-way messaging for better engagement
Seamless integrations with CRM, ERP, and marketing tools
Text message marketing
Engage your customers at every stage with personalized messaging that converts.
Close deals with automated follow-ups, promotions, and lead nurturing
Boost revenue with time-sensitive offers and product alerts
Strengthen relationships with loyalty programs and personalized recommendations
Customer communication
Provide real-time customer support and proactive messaging that keeps your audience connected.
Send instant updates, bulk notifications, and reminders
Automate appointment confirmations and service alerts
Improve response times with AI-powered chat and shared inboxes
“There are ways for us to be more playful in mobile messaging, that allow you to grab attention and really come to the front of someone’s phone, rather than being buried in their inbox.”
Compliance and security
Sinch Engage ensures your messages are delivered securely and in full compliance with industry regulations.
Direct connections to 600+ global telecom operators
GDPR, SOC2, MEF Code of Conduct, and ISO27001 certified
99% delivery reliability with enterprise-grade security
Business text messaging use cases
Seamless integrations
Connect Sinch Engage with your existing business systems to automate workflows and improve efficiency.
CRM and ERP: Sync with Salesforce, HubSpot, and NetSuite
E-commerce: Automate order updates through Shopify and BigCommerce
Marketing platforms: Engage audiences across WhatsApp and social channels
Productivity tools: Use Zapier and Workato to connect with 5,000+ apps
Stay connected
“Relying on Sinch’s advice, we managed to differentiate ourselves with innovative Rich SMS, RCS, and WhatsApp campaigns. We doubled our ROI compared to traditional campaigns.”
Why choose Sinch?
A text messaging platform built for business growth. When it comes to reliable, secure, and scalable messaging solutions, Sinch Engage is built for speed and scale.
Integrate messaging across your entire tech stack, with over 85 integrations across popular CRM, ERP, and business software.
Use a trusted and secure partner. Our platform is fully compliant with General Data Protection Regulation (GDPR) and Service Organization Control Type 2 (SOC2).
Get exceptional support with 24/7 dedicated assistance from our knowledgeable support team.
Enjoy unmatched delivery and open rates through our direct connections to carriers.
Customer stories
Answers to common questions
A text message platform enables businesses to send SMS, MMS, and RCS messages to customers for engagement, marketing, and support.
Businesses can select from local numbers, toll-free numbers, or short codes. Sinch Engage provides an easy setup process.
Yes! MMS and RCS messaging allow businesses to share multimedia content with customers.
Industries like retail, healthcare, real estate, and education use business texting for marketing, appointment reminders, and customer updates.
Yes! Sinch Engage is GDPR, SOC2, and ISO27001 certified, ensuring secure and compliant messaging.
