Transform customer engagement

Text message marketing services

Deliver personalized SMS, MMS, and RCS campaigns that drive real connections. Engage customers 1:1 or at scale with targeted messaging that increases engagement, boosts conversions, and builds lasting brand loyalty.

Image for Text message marketing services

Trusted by over 150,000 leading brands worldwide

Image for Smarter texting campaigns

Boost engagement

Smarter texting campaigns

Create data-driven, highly targeted campaigns that resonate. Connect more deeply, stay top of mind, and convert more often.

98%

open rates, outperforming email and other digital channels

up to 45%

click-through rates that drive more meaningful interactions
Image for Data-driven text message marketing

Track analytics

Data-driven text message marketing

Sinch Engage provides industry-leading analytics to refine your text message marketing and deliver tangible results.

  • Personalized messaging drives engagement

  • Advanced segmentation increases conversion rates

  • Comprehensive performance tracking helps optimize

Image for Unified multichannel marketing experience

Seamless integration

Unified multichannel marketing experience

Sinch Engage connects effortlessly with your existing marketing and business tools, ensuring smooth workflows and enhanced automation.

  • CRM & ERP:  Sync with Salesforce, HubSpot, and NetSuite

  • E-commerce: Automate SMS for Shopify and BigCommerce

  • Marketing platforms: Engage customers via WhatsApp and social channels 

  • Productivity tools: Use Zapier to connect with 5,000+ apps 

Image for Reach more customers with a text message marketing service

Reliable deliverability

Reach more customers with a text message marketing service

With Sinch’s global carrier network and intelligent routing, your messages are delivered fast and consistently.

  • 99.9% uptime ensures uninterrupted messaging

  • Smart routing bypasses carrier filters for reliable inbox placement

  • Built-in compliance protects your brand reputation and ensures regulatory adherence

SOLUTIONS FOR EVERY BUSINESS

Industries that benefit from sending and receiving text messages online

Retail

Run personalized promotions that drive sales.

Finance

Secure user verification and alerts.

Travel & Hospitality

Send instant booking confirmations and real-time itinerary changes.

Healthcare

Auto-send appointment reminders and patient updates.

Telecommunications

Deliver multichannel customer support on autopilot.

E-commerce

Reduce cart abandonment and increase conversions.

Media & entertainment

Boost audience engagement with interactive content.

Logistics & transportation

Provide real-time shipment tracking and delivery alerts.
Image for Get started with text message marketing in minutes

Texting made simple

Get started with text message marketing in minutes

Send mass texts in just four steps with Sinch Engage. Try free for 14 days—no credit card required.

Sign up for free or work with one of our sales experts to design a custom messaging solution that’s right for your business.

Simply create an account to send a test message. 

Securely upload a list of recipients to our portal and organize your contacts. Or sync your contacts directly in your CRM or ERP.

Get a free test number from Sinch, set up your own dedicated number, or register for a local number, a rotating number pool, a toll-free number, or short code. 

Grab one of our pre-built templates and have AI Assist compose your first message so you’re ready to send in seconds.

Send your message from our self-serve portal or from our RESTful API. Learn more about our SMS API.

Online texting features

85+ integrations

Sync messaging across your entire tech stack, with native integrations inside your CRP or ERP.

Mass Texting

Send important updates and promotions to thousands of contacts at once.

Rich messages

Send SMS, MMS, and RCS campaigns, or message on WhatsApp and social channels.

Personalized Messaging

Deliver relevant, targeted messages at scale.

Real-Time Analytics

Track performance and optimize campaigns.

Two-way conversations

Send a text to everyone but respond 1:1 for targeted, more personalized interactions.

Automated alerts

Contacts always receive important alerts — like delivery updates and payment reminders.

Advanced team inbox

Message as one team, from one shared inbox to reduce friction and be more productive.

AI writing assistance

Craft engaging content quickly with an AI writing tool that makes composing a breeze.

Template manager

Create reusable templates or use preexisting templates for consistent messaging that speeds up your work.

Mobile landing pages

Send customers to a personalized landing page. Track clicks to measure engagement.

Contact groups

Target specific audiences efficiently and send one message to groups of contacts at once.
Image for Choosing the right text message marketing service

Choosing the right text message marketing service

Sinch Engage offers a best-in-class solution for SMS marketing.

  • Seamless multichannel integration: Connect through SMS, RCS, WhatsApp, and social channels

  • User-friendly interface: Launch campaigns effortlessly

  • Real-time analytics: Track and optimize performance with ease

  • Scalable & flexible: Grow your texting strategy at any pace 

99.9%

Platform uptime

98%

Message delivery rate

4.8/5

Customer satisfaction

85+

Integrations with your favorite tools.

ONLINE SMS SERVICE FAQ

FAQs about sending and receiving text messages online

Text message marketing enables businesses to send SMS campaigns directly to customers. Using Sinch Engage, you can create, personalize, and automate text messages for promotions, alerts, and customer engagement. 

With SMS open rates exceeding 98%, text messaging delivers faster and more direct customer engagement than email or social media, making it a powerful tool for driving conversions. 

Retail, e-commerce, health and wellness, fitness, finance, healthcare, hospitality, logistics, events, and telecommunications all leverage SMS marketing for customer engagement, promotions, and real-time alerts.

Sinch Engage operates on a robust global network with 99.9% uptime, intelligent routing, and built-in compliance to guarantee reliable message delivery. 

Sign up for a free trial and launch your first text message campaign in minutes. Our intuitive platform, AI-driven personalization, and advanced analytics make text marketing simple and effective. 

Related use cases