WECHAT

The #1 channel to reach your audience in China

Want to reach customers in China? Use WeChat to connect and engage with them for conversational marketing, support, and commerce needs. Make it happen with Sinch’s Conversation API!

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Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world

Expose your business to 1.3 billion users on WeChat

Take marketing to the next level

Send your customers offers, promotions, and product news and run campaigns for awareness. 

Close the deal

Connect customers with live agents to get their product questions answered. Convert them and receive payment straight through WeChat.

Make customer service available 24/7

Chinese customers expect timely support, which means being available around the clock. Set up a chatbot to help solve customer inquiries in real-time.
Image for WeChat with Sinch

WeChat with Sinch

We offer WeChat via our Conversation API — a simple API to reach customers over multiple channels. Because chances are you also have customers in other countries that don’t use WeChat. Conversation API gives you access to the world’s most popular messaging channels through a single connection. Easy!  

No need to engage a local agency to implement WeChat for you. We have everything you need for a quick and easy integration, including documentation and support in English!

Image for Don’t miss out on the WeChat opportunity and reach

Don’t miss out on the WeChat opportunity and reach

WeChat is the only channel that makes sense to reach your Chinese customers for conversational marketing, commerce, and support.

WeChat is the preferred communication method for individuals and businesses in China with a high open rate every 5 minutes!

With this super app you can scale your business quickly with WeChat’s built-in features like text translations, marketing campaign send out, and loyalty programs.

Got questions? We’ve got answers!

WeChat (Weixin in Chinese) is a Chinese multi-purpose messaging, social media and mobile payment app. It’s one of the top 10 social networks in the world. WeChat supports Android, iOS, Windows OS, Mac OS. The channel supports different instant messaging methods, including sending messages, paying for products and services, and even accessing government services. Users can send stored or live pictures and videos, profiles of other users, coupons, lucky money packages, or current GPS locations with friends either individually or in a group chat. WeChat is the all-in-one app to connect with the majority of mobile users in China.

WeChat Official Accounts are used by businesses to connect with WeChat users. With an Official Account, you can send general information, sales and marketing activities, and special promotions to your users who are following your channel. Your followers will get notified just like when they get a message from their social network. You can also send direct messages to individual WeChat users.

You can read detailed articles on the Sinch Community page.

WeChat is the most popular messaging channel in China with over a billion regular users and there are an estimated 100 million users outside of China. 

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Conversation API

One conversation. One customer profile. One API. All the messaging channels you need!

What are you waiting for?

Enrich your business – get started with WeChat!