Whatsapp Business API
Harness the world’s most popular messaging app
Bring conversations into your entire customer journey by scaling with WhatsApp Business – get ready to start a conversation with your customers around the world!
Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world
Tap into WhatsApp’s 2 billion global users and start quality conversations
Boost business performance with a stellar brand experience
Cut operational costs
Hassle-free integration
Improve analytics
Have a backup plan
Create engaging, programmable 2-way conversations
It’s time to take customer experience to the next level! Improve loyalty, increase engagement, and build better customer relationships on the world’s most popular messaging app – the possibilities are endless!
Rich 2-way chats
Put your brand on display
Automate and scale
Data protection as standard
Build personalized messages
Connect like a boss
“The WhatsApp virtual assistant enables us to quickly address common questions that previously would have resulted in an in-person patient visit. Providing these highly responsive communications through WhatsApp is much faster than having to provide the same information in-person or over the phone.”
“WhatsApp gives us a highly responsive service channel that lets our fans know how much we value their time and care about the quality of every interaction with them. We cut our costs of doing business and increased sales while delivering rich, personalized experiences, even in the middle of a pandemic.”
“With Chatlayer, our customer satisfaction increased, and we fully automated 94.5% of tickets. Chatlayer was easy to integrate with our existing CRM platform.”
So many smart ways for businesses to use WhatsApp
Designed for developers
We can help integrate WhatsApp Business into your systems with quick-and-easy onboarding. Need more than WhatsApp? Our Conversation API lets you manage multiple channels with a single API.
With Sinch’s Provisioning API, you can also provision any messaging service in one place. It allows you to programmatically set up your senders, accounts, and templates for the messaging channels available via Conversation API.
Related products
Conversation API
Facebook Messenger
WhatsApp OTP
Got questions? We’ve got answers!
WhatsApp is designed for friends or family to stay in touch and chat either on a one-to-one basis or in a group chat.
WhatsApp Business API has been designed for customers to connect with business owners in a similar, but more formal and controlled way according to WhatsApp’s policy.
Businesses can send notifications to customers with opt-in preferences but customers can also contact them with queries and support needs.
WhatsApp Business API can be beneficial to most companies, no matter where they are. Approved use cases include: customer service, account balance check, verification, promotional messages (where geos and opt-ins allow) and more.
Using the most popular messaging app offers many advantages to businesses. With two billion people around the world already using the app, WhatsApp Business API is a powerful way to engage with your audience on their preferred channel. Achieve standout open, engagement, and conversion rates, and enjoy high-quality delivery!
The Sinch Provisioning API allows you to programmatically set up senders, accounts, and templates on your favorite messaging platforms on Conversation API. We help make it easy for you to onboard quickly and seamlessly on channels like WhatsApp and KakaoTalk!
What are you waiting for?
Get started with WhatsApp!