How Sinch Engage Works
Pick your number, craft your message, and start connecting—faster than any other platform. We make messaging easy and secure, from set up to send.
STEP 1
We have the fastest phone number registration in the market, with an expert team ready 24/7 to help you through the process. Your number options:
STEP 2
Craft standout messages that get more views and conversions. Our secure platform supports SMS, MMS, WhatsApp, and RCS all in one.
Simple, intuitive campaign builder for creating engaging, personalized messages
Rich messaging options to quickly add visual appeal to your campaigns
Pre-built templates and AI writing assistant to help you work faster
STEP 3
Our platform has all the features you need to personalize, automate, and scale conversations with your audience — whether it’s for marketing, sales, or support:
Mass texts
Two-way SMS
Automated reminders
Email-to-SMS
Group texting
Team Inbox
Real-time analytics
Messaging your customers should fit smoothly into your team’s workflow, which is why we give multiple options to use our platform.
The time it took from getting the government storm warning to contacting all our customers was just three hours altogether. That’s really, really amazing. Sinch Engage is a cost-effective solution that combines ease of integration with traceability, and it has worked really great for us.
“I love how easy it is to use and how well it integrates with WhatsApp. It also has a feature that allows us to set up automated responses so that parents and club members can get answer anytime of the day.”
“Sinch is easy to work with, it’s just that simple. The reps are always available when I need their help, they’re on time with deliverables and thoughtful when needed most.”
“Before using [Sinch Engage], we accessed our clients’ messages from different applications, but in this way we have managed to unify communications and save time.”
Explore our platform
Our free trial lets you freely text yourself and get familiar with our features, with 24/7 support from us. When you’re ready to see the magic of texting customers, you’ll need to:
Register for a business number or bring your own
Select a paid plan that fits your needs
Send your first customer campaign
FAQs
Sinch Engage (formerly MessageMedia) is built for a wide range of industries—from retail and healthcare to logistics, fitness, and service businesses. If your business needs to connect with customers quickly and reliably, we’re a fit.
Sinch offers transparent packages starting at just $49 per month, and scaling up to support volumes for large Enterprises. You can sign up yourself, or one of our experts will help you choose the right subscription and number setup based on your goals.
Unlike platforms that are overly complex or require developers to get started, Sinch Engage is user-friendly, fast to set up, and gives you multiple ways to send—all in one streamlined platform.
Yes, we offer a free 14-day limited free trial (no credit card required) so you can explore the platform and send test messages to yourself. It’s a risk-free way to see if Sinch Engage is the right fit for your business.
When you’re ready to text customers, you will need to choose a plan and number type, register for a business number (one TFN is included in every plan), or bring your own, and then you’ll be ready to get sending.
Our support team is available 24/7 to help via chat, email, or phone. We also offer onboarding assistance, live demos, and experts on-hand who can clarify any questions you have about number provisioning, security, compliance, and custom messaging needs—even before you sign-up.
Live chat and support is offered on all plans, however we offer 24/7 phone and email support on our paid support tier plans for customers who want more high touch support. See details about our paid support plans.
