Salesforce

Engage with conversational messaging and use SMS automations to convert leads faster, all without switching platforms.

Salesforce automated SMS integration

Easily connect with your customers and drive more conversions with less effort via automated and conversational SMS – and do it all directly from Salesforce. 

Our native integration is built right into Salesforce, making it simple to have two-way conversational messaging, and create regular and automated SMS messages for nurture campaigns, automated reminders, personalized drip campaigns, and more.

 Key benefits of this integration: 

  • Connect with contacts in real-time using two-way SMS & WhatsApp  
  • Send targeted campaigns with segments from Salesforce lists or reports 
  • Reduce your team’s workload with message templates and automated SMS 
  • Keep on top of conversations with pop-up notifications in Salesforce 
  • Increase efficiency by using SMS keywords to create leads and update records 
  • View messaging activity alongside other data on contact records 

Start delivering timely SMS communications to engage and convert more customers and bring messaging into the workflows you already have in Salesforce

How businesses leverage SMS on Salesforce with the Sinch Engage integration

Sales & Lead Nurturing

Convert prospects with timely automated SMS communications integrated directly into your Salesforce Flows. Build personalized campaigns and respond to leads in real-time.

Appointment Management

Reduce no-shows and manage cancellations efficiently with automated SMS reminders for upcoming appointments and events sent directly from Salesforce.

Marketing Campaigns

Create and send bulk SMS campaigns with personalized templates and manage responses with conversational messaging, all within your familiar Salesforce interface.

See why thousands of companies use Sinch Engage

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