All your business texts in one place, sent from any device. Connect with customers, simplify communication, and grow your business with our secure all-in-one texting platform.
ONLINE TEXT MESSAGING
All your business texts in one place, sent from any device. Connect with customers, simplify communication, and grow your business with our secure all-in-one texting platform.
THE POWER OF ONLINE SMS
Stop switching between devices. Whether you’re sending individual texts, bulk messages, or automated responses, Sinch Engage’s online SMS service ensures smooth and professional communication for businesses of all sizes.
Send and receive texts from any phone or computer
Stay organized with a shared team inbox
Save time by automating routine messages
Build stronger connections with personalized texts
Grow engagement
It’s time to have smarter customer conversations. Sinch Engage gives you the tools to easily automate, personalize, and optimize message campaigns – at scale.
Integrate with your existing tools (like HubSpot, Salesforce Shopify, and more) so you can easily build texting lists and trigger automated texts
Use automated or AI-powered replies to answer common questions faster
See exactly when messages are delivered and read, so you can follow up at the perfect time
COLLABORATE AS A Team
Sinch Engage’s intuitive, unified team inbox helps your team have real conversations at scale. Manage all sales and support interactions in one place.
Assign conversations to team members
Track response history for full context
Add internal notes for seamless handoffs
Flexible ways to send
Build trust with your audience by using a dedicated local number, short code, or RCS Agent. Sinch Engage supports it all, with multiple ways to send:
Web Portal: Log into our dashboard to send texts in seconds. No coding needed.
Online SMS integrations: Send directly from your CRM or ERP using our native integrations to automate large-scale, segmented, and personalized SMS campaigns.
SMS API: Easily Integrate messaging into your own software for a fully custom solution.
“One of our favorite things about Sinch Engage is that the platform allows us to keep all conversations with customers under control in a centralized inbox.”
SOLUTIONS FOR EVERY BUSINESS
SENDING TEXTS IS EASY
Send messages effortlessly :
A complete texting platform
ONLINE SMS SERVICE FAQ
An online SMS service allows businesses to send and receive text messages through a web-based platform, eliminating the need for a mobile phone. With an online SMS service, businesses send personalized messages to thousands of contacts at once, and can respond individually to those messages using two-way messaging. This method saves businesses time and energy while still maintaining a personalized feel to the recipient.
On online SMS service streamlines this process by providing the ability to organize contacts, target and personalize messages, and send messages in a uniform and streamlined way using a toll-free number, short code, or 10DLC local number (also called a long code). An online SMS service with Sinch Engage also ensures your contact’s data stays safe and messages are delivered faster, without landing in spam folders.
Two-way SMS or two-way messaging refers to the ability to respond to a text message and have a back and forth conversation, rather than sending a one-off promotional or mass text message that contacts aren’t able to respond to. Customers text your business, and you reply from the same thread in real time. Responses can be automated or handled manually. Think of your text message as the start of a chat or conversation with your contact, instead of a one-off message.
Two-way SMS messages are possible through an SMS integration and platform that sends and receives messages securely online. Messages are sent and received by a unique number. Businesses can use short codes (including dedicated, shared, and vanity short codes) or use a long code (including toll-free numbers or 10-digit long numbers, also called 10DLC numbers).
Yes. Our platform is GDPR, and SOC2 compliant, with end-to-end encryption to protect you and your contact’s data.
Absolutely. Sinch Engage has trusted, top-rated integrations with tools like Salesforce, HubSpot, and Netsuite and many more, making it easy to sync your contacts and bring SMS into your existing workflows.
Tell us more about your business so we can help you best. In a rush? Call us here + 1 888 507 6511