Global Secure Texting

The enterprise text messaging platform you can trust

Send text campaigns at any scale. Sinch Engage offers the security, compliance, and control your organization needs. The leader in reliability, customer support, and integrations. 

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We help thousands of top brands grow with text messaging
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Smarter messaging

The modern way to do enterprise text messaging 

Our platform is built on a carrier-grade, redundant network to guarantee 99.9% uptime and top deliverability. Sinch Engage equips your enterprise with:

  • SMS, MMS, RCS, and WhatsApp all-in-one

  • A tier 1 network of direct carrier connections worldwide 

  • Secure, encrypted, and globally-compliant messaging infrastructure and 24/7 human-to-human support 

  • Easy interface, AI-driven workflows, and built-in analytics for continuous optimization 

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Engage and convert

Drive growth through smart text campaigns

Sinch Engage’s powerful, yet easy-to-use platform is built to help enterprises get real ROI from business texting.

  • Close deals. Run SMS promotions, launch updates, and drip campaigns that nurture leads with timed, personalized messages.

  • Promote sales. Send promotions, flash sale alerts, personalized discount offers, and product updates directly to customers’ phones. 

  • Build brand loyalty. Personalized thank‑you messages, exclusive offers, and quick-feedback surveys via SMS help build loyalty and repeat purchases.

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Seamless integrations

Bring messaging into your existing tools and workflows

Connect messaging to your tech stack seamlessly in just a few clicks – no developers needed. 

  • ERP and CRM systems: Integrate with Salesforce, HubSpot, and NetSuite to sync contacts, trigger messages from deal stages, and log all conversations.

  • E-commerce platforms: Connect with Shopify and BigCommerce to send order confirmations and shipping updates directly to customers.

  • Automation tools: Connect to Workato or Zapier to sync texting with over 5,000 apps across your stack. 

Industry use cases

Enterprise text messaging use cases

Retail

Multichannel campaigns, abandoned cart recovery, promotions

Healthcare

Securely encrypted patient engagement and appointment reminders

Finance

Secure transaction alerts and fraud prevention

Real estate

Automated property alerts and lead engagement

Hospitality

Reservation confirmations and guest engagement

Education

Student, parent, and prospect communication at scale

Logistics

Shipment tracking updates and proactive delivery alerts

Government

Public alerts, citizen engagement, and emergency notifications
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Enterprise-grade compliance

Secure and compliant messaging platform

Navigate complex regulations with a platform built for security and a team of experts dedicated to helping you meet your compliance goals.

  • Global Coverage: 600+ direct carrier connections for instant, reliable delivery. 

  • Compliance First: GDPR-compliant, MEF Code of Conduct approved, ISO27001 certified. 

  • Advanced Security: Encrypted messaging, fraud detection, and anti-spam measures. 

  • Regulatory Safeguards: Stay ahead of carrier and government regulations to prevent service disruptions. 

WAYS TO USE ENTERPRISE MESSAGING

Every enterprise text messaging feature you need

Direct integrations

Sync messaging across your entire tech stack, like HubSpot, Salesforce, NetSuite, Zoho CRM, Zapier, and more.

Mass Texting

Send important updates and promotions to thousands of contacts at once.

Rich messages

Send SMS, MMS, or RCS messages, or message on WhatsApp and social channels.

Personalized Messaging

Deliver relevant, targeted messages at scale.

Real-Time Analytics

Track performance and optimize campaigns.

Two-way conversations

Send a text to key segments but respond 1:1 for targeted, more personalized interactions.

Automated alerts

Contacts always receive important alerts — like delivery updates and payment reminders.

Advanced team inbox

Message as one team, from one shared inbox to reduce friction and be more productive.

AI writing assistance

Craft engaging content quickly with an AI writing tool that makes composing a breeze.

Template manager

Create reusable templates or use preexisting templates for consistent messaging that speeds up your work.

Mobile landing pages

Send customers to a personalized landing page. Track clicks to measure engagement.

Contact groups

Target specific audiences efficiently and send one message to groups of contacts at once.

Real results: Enterprise text messaging services from Sinch

FAQs

Enterprise Text Messaging Platform

An enterprise text messaging platform allows businesses to send and receive SMS and MMS messages at scale securely at large volumes to customers, patients, employees, and stakeholders. Using a business texting service can help organize and streamline communication efforts across your organization and with your contacts on a channel with a 98% open rate, instant delivery, and real-time responses.

Text messaging at scale is useful for enterprise businesses looking to be more efficient, optimize communications, and increase ROI on their marketing efforts. Enterprise messaging is useful for marketing campaigns, emergency alerts, sales alerts, scheduling and booking confirmations, patient communication, community communication, and customer support. With an enterprise text messaging platform, businesses can send customized messages that feel personalized to the recipient, but that are sent in bulk, making the process of text communication faster and easier to manage at scale. 

Sinch Engage is built for enterprise-scale messaging with unparalleled global reach, compliance, security, and intelligent automation. It’s easy to send high volumes of messages using our secure SMS integration, online portal, or directly from your CRM or ERP using our native integrations to automate large-scale, segmented, and personalized SMS campaigns.

Yes! We meet GDPR, CCPA, ISO27001, and MEF Code of Conduct standards.

Absolutely. With 85+ integrations, you can sync your SMS platform with tools like Salesforce, HubSpot, and Netsuite.

Talk to our experts to find a tailored solution for your needs.

See why thousands of companies use Sinch Engage

Tell us more about your business so we can help you best. In a rush? Call us here + 1 888 507 6511