Aircall

Add SMS to Aircall to send one-to-one, bulk, and two-way messages from your existing numbers for faster, more conversational customer communication.
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Aircall text message integration by Sinch Engage

Your phone conversations don’t have to end when the call does. With Sinch Engage (formerly MessageMedia) connected to Aircall, teams can keep customer conversations going over SMS using the same Aircall numbers they already work from. That makes it easier to send one-to-one messages, reach larger audiences with Bulk SMS, and manage two-way conversations in a more familiar workflow – without adding another complicated tool to the mix.

Key benefits of this integration:

  • Send SMS from your existing Aircall phone numbers, so outreach feels more consistent and recognizable to customers.
  • Keep conversations going with two-way SMS that makes it easy to reply, follow up, and engage in real time.
  • Reach larger audiences with bulk messaging for campaigns, announcements, and updates.
  • Get up and running quickly with a setup process designed to take just a few minutes.
  • Manage messaging alongside the tools and workflows your team already uses instead of learning a separate platform from scratch.
  • Expand your reach with global SMS capabilities for customers in different regions

Aircall text messaging use cases

How to use SMS and mobile messaging on Aircall with the Sinch Engage integration

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Continue the conversation

Move from calls to two-way SMS so customers can reply, ask questions, and stay engaged on mobile.
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Send updates at scale

Use bulk SMS from your existing Aircall numbers to reach more customers quickly with campaigns, announcements, and timely updates.
Image for Scale globally, simply

Scale globally, simply

Reach customers around the world with global SMS capabilities, all within tools your team already knows.

Why Sinch Engage

The best Aircall texting integration for growing teams

Easy setup

Get started in a few clicks. You can even try it free—no commitments, no credit card needed.

Excellent customer support

We’re always here to help—with 24/7 live chat and email support (you won’t get that elsewhere).

Unmatched deliverability

We have a global network of over 600 direct carrier connections so you can send reliably, anywhere.

Secure & Compliant

Tier 1 security features, carrier-approved messaging, and full GDPR & TCP compliance.

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