Sinch Engage MMS

Turn texts into media-rich experiences with MMS

Show, don’t just tell. From promotional offers to customer support, boost engagement by sending photos, videos, and personalized MMS from our secure SMS messaging service.

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Top brands rely on Sinch Engage (formerly MessageMedia) to reach their customers

Ways to engage your audience with MMS

An MMS, or multimedia message, can include images, audio, video, and more characters than SMS—so your messages can say more and stand out.

Promotional texts

Send images and videos showcasing products, promos, and seasonal campaigns to delight and inform customers and build your brand.

Two-way conversations

Build stronger relationships with real-time, two-way texting that includes personalization and engaging multimedia.

Notifications

Keep customers in the loop with timely updates, order alerts, and reminders that have visual appeal to catch their attention.

Customer support

Resolve issues faster and deliver a more enriched customer service experience with responsive, media-enabled texts.
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MMS features

Why should I use MMS vs. SMS?

SMS is just text—MMS gives you freedom to add to and customize your message in many ways:

  • Image files – for showcasing high-quality product images or branded graphics.

  • Animated GIFs – A fun, eye-catching way to share snappy, looping visuals.

  • Audio and/or video files – Up to 30 seconds long, 500MB limit.

  • More space – Up to 1,600 characters in a single message.

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Branded, personalized messaging

Easily create and customize messages that pop

Craft standout messages that get more views and conversions. Our intuitive MMS marketing platform has everything you need (and want), including:

  • Easy-to-use web portal

  • Mass texting

  • AI writing assistant

  • Free unicode checker

  • Real-time analytics

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Seamless integrations

Connect with the tools you already use

Sinch Engage integrates directly with your e-commerce, ERP, and CRM systems. That means getting started is a breeze—even if you’re not tech savvy.

  • E-commerce & order tracking like Shopify and BigCommerce

  • Enterprise Resource Planning software like NetSuite and Epic

  • CRMs & MarTech platforms like Salesforce and HubSpot

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One team inbox

Manage all conversations in one dashboard

Save your team tons of time by having one inbox for all messages. Use it to manage two-way chats with customers anytime.

  • Check in on conversations from any device

  • Use templates for common responses

  • Assign the right team member to take a conversation

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Why Sinch Engage for MMS messaging

We’ve been helping businesses of all sizes better connect with their customers for over 20 years. Top brands in retail, health & fitness, beauty, education, and more trust us for:

  • Easy setup, with multiple ways to send

  • Fastest phone number registration

  • Full compliance & data security

  • Global reach and 99.9% uptime

24/7

Live chat and email support

85+

Integrations across your tech stack

600+

Direct operator connections worldwide

650M+

Messages sent monthly

FAQs

Answers to your questions about MMS.

An MMS messaging service allows businesses to send media-rich text messages, including images, videos, GIFs, and audio, to engage customers more effectively than standard SMS.

You can send images (JPEG, PNG, GIF), videos (MP4), audio files, and PDFs—perfect for showcasing products, sending instructions, or sharing documents.

Businesses can enjoy several benefits with MMS messaging:

• Higher engagement rates than SMS alone

• Increased conversions with visually rich CTAs

• Enhanced brand recall with multimedia content

• More effective marketing through dynamic storytelling

• Two-way communication for customer interactions 

MMS pricing varies based on your messaging volume and carrier rates. Check out our Pricing page or contact our team for a custom quote based on your messaging needs. MMS has a one-time setup fee of $500.

MMS is available in the U.S. and Canada, with coverage dependent on carrier support. We’ll help ensure your messages reach the right audience.

 Businesses use MMS messaging to:

 • Promote new products with visually engaging content

• Deliver coupons, offers, and event invitations

• Share appointment reminders and confirmations

• Enhance customer support with multimedia responses 

Yes! Sinch Engage ensures compliance with TCPA, CTIA, and GDPR regulations, managing opt-ins, opt-outs, and data security for peace of mind. 

• Step 1: Sign up for an account. Get started with Sinch Engage free for 14 days (no credit card required).

• Step 2: Upload your media and compose your message

• Step 3: Personalize, schedule, and send to your audience

• Step 4: Monitor results with real-time reporting 

Start sending and receiving MMS texts—free for 14 days

Give Sinch Engage (formerly MessageMedia) a try for 14 days.
No credit card required.