Sinch Engage MMS
Create dynamic, visual text campaigns that capture attention and boost conversions. Our secure multimedia messaging platform makes it easy to send and automate MMS – with video, photos, graphics, audio, and GIFs.
An MMS, or multimedia message, can include images, audio, video, and more characters than SMS—so your messages can say more and stand out.
MMS features
SMS is limited to text-only messages. MMS extends these capabilities, giving you freedom to add to and customize your message in many ways:
Image files – for showcasing high-quality product images or branded graphics.
Animated GIFs – A fun, eye-catching way to share snappy, looping visuals.
Audio and/or video files – Up to 30 seconds long, 500MB limit.
More space – Up to 1,600 characters in a single message.
“Sinch Engage is a no-brainer. It’s accessible, customizable, and integrates with HubSpot. The results spoke for themselves. We saw strong conversion rates, making it a worthwhile investment.”
Branded, personalized messaging
Craft standout messages that get more views and conversions. Our intuitive MMS marketing platform has everything you need (and want), including:
Easy-to-use web portal
Mass texting
AI writing assistant
Free unicode checker
Real-time analytics
Seamless integrations
Sinch Engage integrates directly with your e-commerce, ERP, and CRM systems. That means getting started is a breeze—even if you’re not tech savvy.
E-commerce & order tracking like Shopify and BigCommerce
Enterprise Resource Planning software like NetSuite and Epic
CRMs & MarTech platforms like Salesforce and HubSpot
One team inbox
Save your team tons of time by having one inbox for all messages. Use it to manage two-way chats with full message history at the contact level.
Check in on conversations from any device
Use templates for common responses
Assign the right team member to take a conversation
We’ve been helping businesses of all sizes better connect with their customers for over 20 years. Top brands in retail, health & fitness, beauty, education, and more trust us for:
Easy setup, with multiple ways to send
Fastest phone number registration
Full compliance & data security
Global reach and 99.9% uptime
FAQs
A multimedia messaging service (MMS) lets you go beyond plain text by sending engaging visuals straight to your customers’ phones. With MMS, you can share images, videos, GIFs, and audio — along with up to 1,600 characters of text — all in one powerful message that grabs attention and drives action.
When you send an MMS message, the multimedia content is encoded and forwarded to your (the sender’s) mobile carrier’s Multimedia Messaging Service Centre (MMSC). If your recipient is on a different carrier, your MMSC relays the message over the internet to the recipient’s MMSC. The content is stored on a temporary server, and an SMS control message containing a URL to the content is sent to the recipient’s phone, triggering the device’s WAP browser to retrieve the multimedia.
MMS messaging requires a cellular data connection (unlike SMS, which only needs basic cellular service) for the transmission of images, audio, video, and longer text messages. Most carriers reliably handle up to 300 KB, with some allowing up to 1 MB (and larger files may be compressed) making MMS suitable for smaller images and short video clips rather than high-resolution files. Other multimedia messaging options include WhatsApp and the new RCS.
You can send images (JPEG, PNG, GIF), videos (MP4), audio files, and PDFs—perfect for showcasing products, sending instructions, or sharing documents.
Businesses can enjoy several benefits with MMS messaging:
• Higher engagement rates than SMS alone
• Increased conversions with visually rich CTAs
• Enhanced brand recall with multimedia content
• More effective marketing through dynamic storytelling
• Two-way communication for customer interactions
MMS pricing varies based on your messaging volume and carrier rates. Check out our Pricing page or contact our team for a custom quote based on your messaging needs. MMS has a one-time setup fee of $500.
MMS is available in the U.S. and Canada, with coverage dependent on carrier support. We’ll help ensure your messages reach the right audience.
Businesses use MMS messaging to:
• Promote new products with visually engaging content
• Deliver coupons, offers, and event invitations
• Share appointment reminders and confirmations
• Enhance customer support with multimedia responses
Yes! Sinch Engage ensures compliance with TCPA, CTIA, and GDPR regulations, managing opt-ins, opt-outs, and data security for peace of mind.
• Step 1: Sign up for an account. Get started with Sinch Engage free for 14 days (no credit card required).
• Step 2: Upload your media and compose your message
• Step 3: Personalize, schedule, and send to your audience
• Step 4: Monitor results with real-time reporting
Reach and grow your audience with our easy-to-use messaging platform.