sinch chat
Deliver next-level CX with app and web live chat
Keep sales flowing and customers coming back with in-app and web live chat! Let your agents answer pre-sales and support queries in real time or use chatbots for always-on availability — your choice.
Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world
Why your business needs a live chat
Generate more leads
Send sales soaringÂ
Offer instant, always-on supportÂ
Build connections between app usersÂ
Generate more leads
Capture interest from users of your app and web visitors with interactive lead gen experiences.
89%
Send sales soaring
Never miss an opportunity to convert! Make sure all customers can easily find the info they need before purchasing.
Offer instant, always-on supportÂ
Use chatbots and live agents to provide 24/7, hassle-free customer care and reduce the burden on your phone support team.
52%
Build connections between app usersÂ
Enable safe, secure chats between users, whether your app is sparking romantic relationships or connecting drivers with customers.
Reduce your web and in-app chat development time
How live chat works with Sinch
We offer Sinch Chat, made of in-app and web chat, through our Conversation API. That means you can easily use multiple messaging channels without having to integrate them individually.
Integrate a single API into your internal CRM or contact center and easily turn channels on and off as needed. It also comes with lots of useful features so you don’t need to build them yourself, like fallbacks to other channels and contact tracking across channels.
Related products
Conversation API
Viber
What are you waiting for?
Start engaging customers over Sinch Chat!