Send and receive text messages with employees and teams for fast, reliable communication. Use it for urgent alerts, shift updates, incidents, and day-to-day coordination from one place.
Send and receive text messages with employees and teams for fast, reliable communication. Use it for urgent alerts, shift updates, incidents, and day-to-day coordination from one place.
When you need a dedicated messaging channel for your organization to reach staff on their mobile devices — even when email or chat is missed — internal SMS is the answer. It supports one-to-many broadcasts and one-to-one conversations, so the right people get the right message at the right time.
Get a focused channel that keeps everyone aligned and informed when timelines are tight.
Why it helps
Instant alerts for outages, safety notices, and changes
Clear confirmations to reduce back-and-forth
Higher visibility than email for urgent messages
Improve coordination across shifts, sites, and teams with simple, structured messaging.
What you gain
Two-way threads for quick decisions and approvals
Message templates to standardize updates
Scheduling to plan communications in advance
Reach employees on the channel they already use — no new app needed.
Highlights
Targeted groups to avoid message fatigue
Shared inbox for team oversight
Internal SMS is organization-first texting for employees and teams. It’s ideal for urgent alerts, shift updates, incident response, and brief reminders that must be seen quickly.
Admins or managers compose a message, choose recipients (individuals or groups), and send. Employees receive texts on their phones and can reply to keep the conversation going.
Use it when speed and visibility are critical, or when staff are mobile and away from their desks. Email suits long-form updates, chat suits ongoing collaboration, and internal SMS suits concise, time-sensitive notices.
Yes. Two-way messaging supports quick confirmations, questions, and follow-ups, helping teams resolve issues faster.
Follow your organization’s rules: get appropriate consent, provide clear opt-out options, and store communications responsibly. Consult your legal or compliance team for guidance.
Keep messages short, include clear calls to action, target only relevant groups, avoid over-messaging, and schedule non-urgent texts at appropriate times.