A VOICE PLATFORM FOR BUSINESSES 

Modern communications with enterprise-grade reliability 

Sinch’s cloud voice platform helps companies move past legacy voice systems, cut down on vendors, and deliver secure, high-quality calls worldwide. It’s a simpler way to engage customers and stay compliant without compromising on performance or control. 

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Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world

WHY SINCH VOICE

Reliable, scalable, and easy to build from day one

The Sinch Voice platform lets you launch secure voice experiences at scale without adding complexity or strain on your teams.

Enterprise-grade reliability

Our enterprise-grade owned network delivers 99.95%+ uptime and 95%+ U.S. coverage for crystal-clear calls. 

Scalability

Easily handle call spikes with elastic capacity that supports 300B+ annual minutes and 160M+ numbers. 

Simple integration

Developer-friendly APIs and BYOC options connect to CRMs, contact centers, and apps for unified control. 

Programmable voice API

Add IVR, call recording, transcription, and masking to any workflow with simple REST calls. 

Elastic SIP Trunking 

Spin up cloud trunks with on-demand capacity and pay-as-you-go pricing. 

In-app voice and video calling 

Bring real-time WebRTC calling to mobile and web experiences. 

Global numbers 

Get local, mobile, and toll-free numbers in 70+ countries. 

Advanced call control 

Use IVR, answering machine detection (AMD), text-to-speech (TTS), and conferencing for smarter interactions. 

Security and compliance 

End-to-end encryption (TLS/SRTP), GDPR, ISO 27001, and STIR/SHAKEN compliance. 

WHERE IT SHINES 

Power voice across every customer touchpoint 

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Customer service 

Boost productivity and caller satisfaction with cloud contact centers that use BYOC, IVR, and intelligent routing. 
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Customer updates

Automate appointment, delivery, and alert calls at scale to keep customers in the loop. 

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In-app communications

Add secure calling to telehealth, ride-sharing, or support apps for easy-to-use, branded conversations. 
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Privacy-protected voice 

Use number masking so marketplaces and gig platforms connect users while protecting personal details. 
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Sales and marketing  

Run smarter outbound campaigns with auto-dialing and real-time analytics. 


Frequently asked questions

A cloud voice platform is a cloud-based solution that helps businesses manage, scale, and secure voice communications globally, replacing legacy on-premises systems.

Sinch owns its own network, which means you get unmatched reliability, deep voice expertise, fewer vendors to manage, and a unified communications suite. 

Sinch runs a Super Network in the U.S. and connects to a global network with geo-redundant data centers, multiple points of presence, and a 99.95% uptime SLA. It carries over 300 billion minutes of voice traffic annually. 

Yes. Sinch offers pre-built connectors and BYOC strategies to integrate with Salesforce, SAP, Genesys, and more for a smooth transition. 

The platform provides end-to-end encryption (TLS/SRTP), IP access controls, and is GDPR, ISO 27001, and STIR/SHAKEN compliant. 

Sinch offers local, mobile, and toll-free numbers in over 70 countries and achieves 92%+ on-net termination, helping you stay local while operating worldwide.

Sinch brings voice, messaging, email, and verification to a single platform, simplifying management and reducing the need for multiple vendors.

Talk to an expert about simplifying your enterprise voice platform

See how Sinch helps you modernize legacy systems, unify APIs, and scale global communications—all with enterprise-grade reliability and compliance.