Ways to Send with Sinch Engage

Take your pick—5 ways to do business messaging

Different teams have different workflows. Sinch Engage adapts to them all—whether you’re on-site or on-the-go. Flexible, secure, and always compliant.

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Top brands rely on Sinch to reach their customers

5 sending options

Easily add business messaging to your team’s toolkit

Sinch Engage customers can use many secure sending methods to get the job done—from marketing campaigns and 1:1 conversations, to automated messaging at scale.

Web platform

Do it all in our easy-to-use web portal. No coding required, no software to install.

Integrations

Connect to all your favorite tools seamlessly—including, CRM, ERP, and Martech platforms

Email to SMS

Manage SMS conversations via email and get notifications straight to your email client.

API

Use our REST APIs and enterprise-grade text messaging gateway to send secure messages every time.

Mobile App

Read, search, reply, and manage team conversations on-the-go, and never miss a message with real-time push notifications.
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Web platform

Send from the web—no installs required

Launch campaigns and manage conversations with our powerful yet simple, all-in-one platform right in your browser.

  • Easy campaign builder for fast setup

  • Full compliance, security, and global reach

  • All the features—like message previews, bulk SMS, automations, team inbox, and analytics

  • See how Telarus used Sinch Engage to boost attendance and survey response rate

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Integrations

Connect to the tools you already use—no time wasted

Save hours with pre-built integrations for your CRM, helpdesk, or MarTech platforms or plug into hundreds of systems via Zapier or Workato. With our integrations and native connectors, you can:

  • Trigger automated texts for new leads, support tickets, event signups, and other touchpoints

  • Synchronize contacts, opt‑ins, and messaging data across tools

  • Save time, and boost sales and engagement—like our customers Milan Laser (Salesforce) and RTA Store (Zoho CRM)

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Email to SMS

Stay in your email inbox while texting customers

Get the convenience of simply writing an email and having it delivered as a text. Replies come straight back to your email.

  • No need to switch tools—work in Outlook, Gmail, or any email client

  • Easy for non-technical users

  • Supports two‑way SMS, link tracking, and delivery receipts

  • Streamlines workflows for support teams, sales reps, and even ticketing systems

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APIs

Build custom, scalable messaging workflows with full control

Use our RESTful API or SDKs in your preferred language to send rich messages securely, directly from your apps.

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Mobile App

Business messaging that fits in your pocket

Our mobile app mirrors our web platform features, but optimized for mobile. Great for teams constantly on the move—like healthcare, in-the-field and service providers, logistics, care providers, retail, and hospitality.

  • Send or respond anywhere, anytime

  • Stay on top of conversations with custom push notifications

  • Access your team inbox and collaborate in real-time

  • Sync app activity seamlessly with the web platform

Start texting today and find the best workflow for your business

It’s easy—explore Sinch Engage with a 14-day free trial to see how it works. No credit card required.