Sinch Engage MMS

Turn texts into media-rich experiences with MMS

Show, don’t just tell. From promotional offers to customer support, boost customer engagement by sending photos, videos, and personalized MMS from our secure platform.

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Top brands rely on Sinch to reach their customers

Ways to engage your audience with MMS

An MMS, or multimedia message, can include images, audio, video, and more characters than SMS—so your messages can say more and stand out.

Promotional texts

Send images and videos showcasing products, promos, and seasonal campaigns to delight and inform customers and build your brand.

Two-way conversations

Build stronger relationships with real-time, two-way texting that includes personalization and engaging multimedia.

Notifications

Keep customers in the loop with timely updates, order alerts, and reminders that have visual appeal to catch their attention.

Customer support

Resolve issues faster and deliver a more enriched customer service experience with responsive, media-enabled texts.
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MMS features

Why should I use MMS vs. SMS?

SMS is just text—MMS gives you freedom to add to and customize your message in many ways:

  • Image files – for showcasing high-quality product images or branded graphics.

  • Animated GIFs – A fun, eye-catching way to share snappy, looping visuals.

  • Audio and/or video files – Up to 30 seconds long, 500MB limit.

  • More space – Up to 1,600 characters in a single message.

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Branded, personalized messaging

Easily create and customize messages that pop

Craft standout messages that get more views and conversions. Our intuitive platform has everything you need (and want), including:

  • Easy-to-use web portal

  • Mass texting

  • AI writing assistant

  • Free unicode checker

  • Real-time analytics

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Seamless integrations

Connect with the tools you already use

Sinch Engage integrates directly with your e-commerce, ERP, and CRM systems. That means getting started is a breeze—even if you’re not tech savvy.

  • E-commerce & order tracking like Shopify and BigCommerce

  • Enterprise Resource Planning software like NetSuite and Epic

  • CRMs & MarTech platforms like Salesforce and HubSpot

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One team inbox

Manage all conversations in one dashboard

Save your team tons of time by having one inbox for all messages. Use it to manage two-way chats with customers anytime.

  • Check in on conversations from any device

  • Use templates for common responses

  • Assign the right team member to take a conversation

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Why Sinch Engage for messaging

We’ve been helping businesses of all sizes better connect with their customers for over 20 years. Top brands in retail, health &fitness, beauty, education, and more trust us for:

  • Easy setup, with multiple ways to send

  • Fastest phone number registration

  • Full compliance & data security

  • Global reach and 99.9% uptime

24/7

Live chat and email support

85+

Integrations across your tech stack

600+

Direct operator connections worldwide

650M+

Messages sent monthly

FAQs

Answers to your questions about MMS.

You can send images (JPEG, PNG, GIF), videos (MP4), audio files, and PDFs—perfect for showcasing products, sending instructions, or sharing documents.

MMS pricing varies based on your messaging volume and carrier rates. Check out our Pricing page or contact our team for a custom quote based on your messaging needs. MMS has a one-time setup fee of $500.

MMS is available in the U.S. and Canada, with coverage dependent on carrier support. We’ll help ensure your messages reach the right audience.

Start sending and receiving MMS texts—free for 14 days

Give Sinch Engage a try with our free trial and see how it works. No credit card required.

There’s more to Sinch Engage than just MMS

Reach and grow your audience with our easy-to-use messaging platform.

SMS

Send fast, reliable text messages to any phone. Ideal for alerts, reminders, and quick updates that keep your audience informed and engaged.

WhatsApp

Reach customers where they already chat. With rich media, verified business profiles, and real-time delivery, it’s perfect for personal, secure, and global conversations.

RCS – the future of texting

RCS is like SMS, but better. Your messages show up with your logo, increasing customer trust. Plus you can send suggested replies, interactive carousels, and more.