Nuestro objetivo siempre ha sido ayudar a empresas como la tuya, que necesitaban transformarse para producir resultados más positivos a través de las mejores comunicaciones en tiempo real y experiencias móviles de los clientes. Creemos firmemente en las plataformas CPaaS, y ese compromiso se demuestra con los resultados de nuestros miles de clientes en 47 países. Una confirmación adicional proviene de entidades de terceros creíbles como Gartner, que dice que «para 2023, el 90% de las empresas globales aprovecharán las ofertas de CPaaS habilitadas para API como un conjunto de habilidades estratégicas de TI para mejorar su competitividad digital, en comparación con el 20% en 2020».
En el informe, IDC MarketScape nombra a Sinch líder en CPaaS, un logro que apreciamos principalmente por lo que dice que hacemos con y para nuestros clientes. “Sinch tiene una sólida plataforma de nivel de operador / empresa que ofrece 32 mil millones de transacciones por mes”, escribió Courtney Munroe, analista de IDC, vicepresidente de grupo de Investigación de Telecomunicaciones Mundiales. “Con sus profundas interconexiones de redes con operadores móviles y presencia global en 47 países, Sinch tiene una base sólida para la entrega de servicios confiables y de calidad. Si bien la empresa se ha centrado históricamente en los servicios de mensajería, ahora tiene una cartera más equilibrada de servicios emergentes y de voz, incluidos video y conversaciones. “Las empresas globales que requieren API de voz y mensajería de interacción con el cliente fiables, sólidas y programables encontrarán un socio capaz en Sinch. Las empresas locales y regionales que necesitan un socio que comprenda los entornos regulatorios locales y pueda proporcionar soluciones SaaS fáciles de usar también se beneficiarán del aprovechamiento de la plataforma diversa de Sinch «.
El modelo de evaluación de proveedores de IDC MarketScape está diseñado para proporcionar una descripción general de la aptitud competitiva de los proveedores de TIC (tecnología de la información y las comunicaciones) en un mercado determinado. La metodología de investigación utiliza una metodología de puntuación rigurosa basada en criterios tanto cualitativos como cuantitativos que dan como resultado una única ilustración gráfica de la posición de cada proveedor dentro de un mercado determinado. IDC MarketScape proporciona un marco claro en el que las ofertas de productos y servicios, las capacidades y estrategias, y los factores de éxito de mercado actuales y futuros de los proveedores de TI y telecomunicaciones se pueden comparar de manera significativa. El marco también proporciona a los compradores de tecnología una evaluación de 360 grados de las fortalezas y debilidades de los proveedores actuales y potenciales. ¿Quieres obtener más información sobre nuestra plataforma de comunicación en la nube o productos API de mensajería? Puedes leer un extracto del informe aquí.
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