Mobile Channels
Chat with customers on their favorite apps
Meet your customers on their preferred messaging apps and boost conversion with engaging, two-way conversations enhanced with rich media.
Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world
Build a world-class mobile customer experience
Outbound marketing messages
Use rich media, suggested replies, and customer personalization from your CRM and achieve unmatched marketing campaign performance on any app your customers use.
Five-star customer care
With automations, be available 24/7, address common FAQs, and streamline your customer service chats with suggested replies. Hand off more complex requests to an agent with context and continuity.
Scale globally
Are your users all over different social media apps? You should be too. Integrate our omnichannel Conversation API with your messaging tools and simply add new channels when needed.
Every channel, every carrier, every phone.
SMS
Send and receive text messages at scale through a single connection.
MMS
Level up your customer experience and set your brand apart with rich, compelling messages!
Create automated chats, build trust, and enrich the customer journey.
RCS
Rich Media, guided responses, and an app-like experience, all in the users SMS inbox.
Facebook Messenger
Connect with 1 billion global users on Facebook Messenger for Business.
Take user experience to the next level with real-time conversational commerce on Instagram.
Apple Messages for Business
Directly engage your customers on any Apple device.
Viber
Connect with key audiences over Viber Business Messaging.
Telegram
Enable customer-initiated, branded conversations on a secure platform.
Kakao Talk
Deliver rich messages to customers on the channel they love.
LINE
Chat with customers in Japan, Thailand, and more with LINE.
The number one choice for chatting to customers in China.
Manage all your messaging channels with one API
One conversation, one customer profile, all the channels you need – streamline customer interactions through one API! Our Conversation API can integrate with all your existing apps – whether it’s for marketing automation, customer care, or a chatbot platform. Send outbound alerts, receive inbound requests, and unify contact history into one chat.
Why choose Sinch for business messaging
What are you waiting for?
Enrich your business today!