SMS for healthcare
Easily send appointment reminders, follow-up texts, and staff updates — all from one secure platform. Made for doctors, dentists, clinics, and other care providers.
Easy healthcare texting
From appointment and shift scheduling updates to staff alerts, connect with patients and staff easily and instantly on a channel they pay attention to: their phone.
Send important messages to patients in seconds
Reduce no shows with appointment and confirmation reminders – 84% of patients say they’re more likely to attend an appointment if reminded by text.
Reach busy practitioners ASAP, even those on the go
Integrated workflows
Start sending messages with no IT lift. Send messages from intuitive texting platform or with a native integration (Epic, HubSpot, etc.) that does the heavy lifting for you.
Get setup quickly, without needing technical skills
Connect all of your patient texting to your existing tools and systems
Free up your team’s time by automating routine communication like appointment and vaccination reminders
Secure communication
Our platform has built in two-factor authentication, access controls, and opt-out management to help you meet internal security and consent standards.
Keep interactions secure with 2FA and opt-in and opt-out compliance
Ability to control user permissions and logins
Secure infrastructure backed by our Tier 1 network of direct carrier connections
Measurable results
From private practices to large hospitals, SMS by Sinch Engage drives measurable improvements in communication and efficiency.
“It’s kind of crazy to me how much of this was just being done manually, and the hours that was taking for clinic people and our call center and our accounts receivable team. And now it’s automated and that’s great.”
INTEGRATIONS
Connect messaging to your tech stack seamlessly in just a few clicks – no developers needed.
ERP and CRM systems: Sync with platforms like Epic and Salesforce to maintain a unified customer view and automate messaging workflows.
Productivity tools: Connect apps like Power Dynamic or Workato to link Sinch Engage with over 5,000 apps across your tech stack.
API Connectivity: Fully customizable API integrations for advanced workflows.
System-wide communication
A complete healthcare SMS platform
Leader in multichannel messaging
Drive patient satisfaction and reduce appointment no shows with healthcare text message marketing powered by Sinch Engage.
Keep patients and providers in the know without manual churn
Reduce no shows with timely reminder texts and appointment follow-ups
Resolve patient inquiries using fast, reliable messaging
FAQs
A patient text messaging service allows healthcare providers to send SMS messages for appointment reminders, care updates, and staff alerts. It’s fast, secure, and preferred by patients.
Yes, SMS is one of the most effective ways to remind patients about upcoming appointments. You can automate messages and allow patients to confirm or reschedule via text.
Yes. With two-way SMS, patients can respond to reminders, confirm appointments, or ask questions directly by text.
Sinch Engage integrates with many ERPs, CRMs, and scheduling platforms. You can use APIs, email-to-text, or the web portal.
You can collect consent via intake forms or online booking. Sinch Engage includes TCPA-compliant opt-in and opt-out tools.
Tell us more about your business so we can help you best.
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