Texting for salons
Fill your calendar, reduce no-shows, and turn first-time clients into regulars. Top brands use us to easily send automated reminders, promos, and two-way texts.
Reach more clients
No need to use your personal phone. Send appointment confirmations, rescheduling options, and follow-up texts in seconds from a trusted messaging platform.
Automate appointment reminders and confirmations
Easily reschedule or cancel via two-way messaging
Answer common questions with AI chatbot
Grow brand loyalty
Bring clients back again and again with personalized promotions and VIP treatment. Segment your contact list, build your list of SMS subscribers, and send targeted messages that make every client feel special.
Send exclusive offers to your best clients
Win back lapsed customers with “we miss you” deals
Offer relevant promotions based on past services
Track what works
Take the guesswork out of brand building. Track exactly what’s working so you can optimize your strategy and get the best results.
Track opens, clicks, and revenue against retail sales, signups, and bookings
Monitor opt-outs to keep your list healthy
Integrate with your stack
Connect messaging to your tech stack seamlessly in just a few clicks – no developers needed.
ERP and CRM systems: Integrate with Salesforce, HubSpot, and NetSuite to sync contacts, trigger messages from deal stages, and log all conversations.
E-commerce platforms: Connect with Shopify and BigCommerce to send order confirmations and shipping updates directly to customers.
Automation tools: Connect to Workato or Zapier to sync texting with over 5,000 apps across your stack.
By using SMS as an engagement and conversational tool, we can add more value for our customers. And Sinch Engage is the easiest-to-use platform to have those conversations.
Ways to text your clients
Sinch Engage
Save time and reach more customers with smart business texting. Thousands of brands trust our secure platform, since we offer 24/7 support and make it easy to:
Start and scale text message campaigns for reminders, promotions, support, and more
Connect messaging to existing tools in just a few clicks (including HubSpot, Salesforce, Zoho CRM, Shopify)
Work smarter (and faster) with automations, unified multichannel inbox, AI workflows, mobile app, and API
A complete texting platform
FAQs
A: Texting for your beauty business helps you fill open slots, boost sales, and keep clients coming back with timely reminders and personalized offers.
A: Plans start at just $0.05 per message. You only pay for what you send, with no setup fees or minimums. It’s a smart investment for your salon.
A: Getting started is easy! Just sign up online, connect your business info, and start sending. Our team is here to help you at every step.
Ask for consent at every touchpoint, online booking, in-salon visits, social media, or your website. Use incentives like “Join our text list for 10% off your next visit.” Make sure your opt-in language is clear and includes how often clients can expect messages. Always give an easy opt-out option (“Reply STOP to unsubscribe”).
A: Our experts will guide you on crafting effective messaging, following best practices, and automating key touchpoints. We’ll help you get the best results for your salon.
Keep it short, friendly, and on-brand. Start with the client’s name, clearly state the offer or update, and end with a call to action (like “Book now” or “Reply YES to confirm”). Use your salon’s personality, whether fun and trendy or elegant and professional, and always include your name so it feels personal and recognizable.
Keep it short, friendly, and on-brand. Start with the client’s name, clearly state the offer or update, and end with a call to action (like “Book now” or “Reply YES to confirm”). Use your salon’s personality, whether fun and trendy or elegant and professional, and always include your name so it feels personal and recognizable.
A: You’ll have a dedicated account manager to help you succeed, plus 24/7 support. We’re here to make beauty text messaging work for you.
SMS open rates average around 98%, with most messages read within 3 minutes. Email open rates hover near 20–25%. SMS has higher engagement but should complement, not replace, email, use texts for urgency (reminders, time-sensitive promos) and email for longer, visual content.
A: Absolutely! Start with a free trial to see the impact for yourself. There’s no risk and no commitment. Get in touch to learn more.
Tell us more about your business so we can help you best.
In a rush? Call us here + 1 888 507 6511