SMS for healthcare
SMS helps healthcare teams move faster. Improve communication with SMS built for dentists, doctors, clinics, and optometrists. Send appointment reminders, follow-up texts, and staff updates—all from one secure platform.
Trusted by over 150,000 brands worldwide
Measurable results
From private practices to large hospitals, SMS by Sinch Engage drives measurable improvements in communication and efficiency.
SMS for healthcare
Get important messages from A to B quickly and easily. From shift scheduling updates to staff alerts, send important messages out to patients and staff when it matters most.
Send important messages in as little as two seconds.
Reduce no shows with appointment and confirmation reminders.
Reach busy practitioners ASAP, even when they’re on the go.
Optimal workflows
Start sending messages with no IT lift. Send messages from our native Epic and ERP integrations or texting platform that does the heavy lifting for you.
Connect to your existing tools and systems for a unified marketing stack.
Free up your team’s time with automated workflows for appointment and vaccination reminders.
Improve patient satisfaction with real-time, two-way communication.
Secure communication
Communicate responsibly, without slowing down your workflows. Built in two-factor authentication, access controls, and opt-out management help you meet internal security and consent standards.
Keep interactions secure with 2FA and opt-in and opt-out compliance.
Control user permissions and logins.
Secure infrastructure backed by Sinch’s carrier-grade network.
“It’s kind of crazy to me how much of this was just being done manually, and the hours that was taking for clinic people and our call center and our accounts receivable team. And now it’s automated and that’s great.”
INTEGRATIONS
Connect messaging to your tech stack seamlessly with in industry-leading, native integrations.
ERP and CRM systems: Sync with platforms like Epic and Salesforce to maintain a unified customer view and automate messaging workflows.
Marketing platforms: Message your contacts where they hang out across WhatsApp Support or ActiveCampaign.
Productivity tools: Connect apps like Power Dynamic or Workato to link Sinch Engage with over 5,000 apps across your tech stack.
API Connectivity: Fully customizable API integrations for advanced workflows.
System-wide communication
“Sinch provides a level of service you just can’t get from others! There are actual people I can talk to whenever I need to and they’re very competent.”
SMS MARKETING FEATURES FOR RETAIL
Leader in multichannel messaging
Drive patient satisfaction and reduce appointment no shows with healthcare text message marketing powered by Sinch Engage.
Keep patients and providers in the know without manual churn.
Reduce no shows with timely reminder texts and appointment follow-ups.
Resolve patient inquiries using fast, reliable messaging.
FAQs
A patient text messaging service allows healthcare providers to send SMS messages for appointment reminders, care updates, and staff alerts. It’s fast, secure, and preferred by patients.
Yes, SMS is one of the most effective ways to remind patients about upcoming appointments. You can automate messages and allow patients to confirm or reschedule via text.
Yes. With two-way SMS, patients can respond to reminders, confirm appointments, or ask questions directly by text.
Sinch Engage integrates with many ERPs, CRMs, and scheduling platforms. You can use APIs, email-to-text, or the web portal.
You can collect consent via intake forms or online booking. Sinch Engage includes TCPA-compliant opt-in and opt-out tools.
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