Business text messaging

A powerful text message platform

Connect with customers, streamline engagement, and drive business growth with a secure and scalable text message platform. Send SMS, MMS, and RCS messages seamlessly, all from one intuitive platform.

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Trusted by thousands of brands worldwide
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Multichannel messaging made simple

Scalable, reliable text message platform

Reach your audience instantly with a platform designed for high deliverability, easier personalization, and automation, and the best customer support in the industry. 

  • SMS, MMS, WhatsApp & RCS messaging – all in one

  • Direct, no-code integrations with HubSpot, Salesforce, NetSuite, and many more

  • Tier 1 network and 24/7 expert support

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Text message marketing

Drive sales and strengthen customer loyalty

Engage your customers at every stage with personalized messaging that converts.

  • Close deals with automated follow-ups, promotions, and lead nurturing 

  • Boost revenue with time-sensitive offers and product alerts 

  • Strengthen relationships with loyalty programs and personalized recommendations 

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Customer communication

Keep customers informed and engaged

Provide real-time customer support and proactive messaging that keeps your audience connected.

  • Send instant updates, bulk notifications, and reminders 

  • Automate appointment confirmations and service alerts 

  • Improve response times with AI-powered chat and shared inboxes 

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Easy integration

Connect your tech stack

Easily add messaging to your existing workflow – no developers needed. We have direct, no-code integrations with Salesforce, HubSpot, Zapier, and more so you can: 

  • Sync contacts and lists in a click

  • Trigger texts based on certain criteria

  • See message history alongside customer records

  • Message leads directly in your lead flows with automated messaging workflows

Explore our integrations

Business text messaging use cases

Text messaging solutions for every industry

Retail

Recover abandoned carts, send promotions, and personalize customer interactions.

Healthcare

Secure appointment reminders and patient follow-ups.

Real estate

Automate property alerts and client updates.

Hospitality

Streamline booking confirmations and guest communications.

Service-based businesses

Manage scheduling and customer engagement with ease.

Education

Enhance school communication with alerts and reminders.
“Sinch Engage helped us to keep our support costs dramatically lower than competitors. With one person able to handle as many customers as four team members, we quartered the cost of support while keeping our customer satisfaction scores in the excellent range.”
Paul Anslow CEO, Triangle Networks
Read the customer story
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Compliance and security

Trust in a secure, compliant messaging platform

Sinch Engage ensures your messages are delivered securely and in full compliance with industry regulations.

  • Direct connections to 600+ global telecom operators 

  • GDPR, SOC2, MEF Code of Conduct, and ISO27001 certified 

  • 99% delivery reliability with enterprise-grade security 

Stay connected

Text message platform features

Native customer data integrations

Connect to all industry-leading platforms seamlessly.

Mass texting

Send promotions and updates to thousands instantly.

Rich messaging

Deliver SMS, MMS, and RCS messages across channels.

Personalized messaging

Automate targeted, dynamic content.

Real-time analytics

Track performance and optimize messaging.

Two-way conversations

Engage customers with interactive messaging.

Automated alerts

Ensure customers never miss important updates.

Advanced team inbox

Enable seamless collaboration across teams.

AI writing assistance

Generate compelling content effortlessly.

Template manager

Streamline workflows with reusable templates.

Mobile landing pages

Drive conversions with personalized experiences.

Contact groups

Organize and target messaging with precision.

Answers to common questions

Text message platform FAQs

A text message platform enables businesses to send SMS, MMS, and RCS messages to customers for engagement, marketing, and support.

Businesses can select from local numbers, toll-free numbers, or short codes. Sinch Engage provides an easy setup process. 

Yes! MMS and RCS messaging allow businesses to share multimedia content with customers. 

Industries like retail, healthcare, real estate, and education use business texting for marketing, appointment reminders, and customer updates. 

Yes! Sinch Engage is GDPR, SOC2, and ISO27001 certified, ensuring secure and compliant messaging. 

See why thousands of companies use Sinch Engage

Tell us more about your business so we can help you best. In a rush? Call us here + 1 888 507 6511