Small business messaging

Boost your small business with text message marketing

Unlock the power of small business text message marketing with Sinch. Engage your audience effectively, drive sales, and connect with your contact list to an inbox your audience uses every day.

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Trusted by over 150,000 leading brands worldwide

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Proven results

Send personalized text message campaigns

Create targeted, data-driven text message campaigns that drive measurable results on a secure and intuitive text message marketing platform. Our user-friendly platform and advanced segmentation tools make it easy to deliver the right message to the right customer at the right time, resulting in increased engagement, conversions, and revenue.

SMS messaging has an average open rate of 98%, compared to just 15-20% from email, with average click-through rates of 45%, far surpassing traditional email marketing benchmarks. 

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Save time with automation

Automate your text campaigns

Create and launch compelling small business text message campaigns in minutes, not hours, with Sinch’s intuitive campaign builder and pre-built templates. Our AI-powered messaging tools help you continuously test and refine your messaging to maximize performance. Plus, our seamless integration with your existing CRM and e-commerce platforms makes it easy to automate and personalize your campaigns to hyper-targeted segments. Improve campaign optimization and see immediate results.

  • Speed up campaign creation time with an AI-powered message assistant. 

  • See higher conversion rates through automated message responders. 

  • Seamlessly integrate with your CRM and supercharge your targeted outreach. 

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Personalization drives engagement

Increase customer engagement with hyper-personalized messaging

Sinch’s advanced segmentation and dynamic content capabilities allow you to create highly targeted messaging campaigns that resonate with each individual customer. Deliver relevant, timely messages that drive engagement and build long-term loyalty with real-time behavioral and transactional data synced directly with your CRM or ERP.

  • Segment your audience based on behavior, preferences, and demographics. 

  • Personalize messages with dynamic content for a 1:1 customer experience. 

  • See higher engagement rates compared to generic mass texting. 

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Data-driven insights

Track data in real time

Sinch provides real-time, actionable analytics into your small business text marketing campaign performance, allowing you to make data-driven decisions and optimize for maximum ROI. Our detailed analytics dashboard and advanced reporting tools give you a clear picture of what’s working and what’s not so you can continuously improve your efforts.

  • Access real-time performance data and actionable insights. 

  • Track open rates, conversions, and engagement metrics from a single dashboard. 

Industries benefiting from SMS marketing

Text message marketing for small businesses across industries

Retail

Promote flash sales or exclusive discounts. Confirm delivery dates so customers stay in the know.

Service-based businesses

Send automated booking notifications, reminders, and updates. Stay in touch with new promotions.

Travel & Hospitality

Elevate guest experience with instant booking confirmations and updates.

Marketing teams

Send promotions, exclusive offers, and event reminders to everyone on your list.
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Text message marketing is easy with Sinch Engage

Sending bulk SMS for your small business is simple. Try messaging free for 14 days. No credit card required.

Sign up for free and discover how easy it is to send texts messages for marketing. Simply create an account to send a sample message.

Securely upload a list of recipients or sync your contacts with your CRM, ESP, or ecommerce platform directly to our portal and organize your contacts. Get a free test number from Sinch, set up your own dedicated number, or register for a local number, a rotating number pool, a toll-free number, or alpha tag (business name).

Write your first message using pre-built templates and with writing help from AI Assist. Personalize your message by pulling from built-in contact fields like name, country, or birthday.

Send your message from our self-serve portal or from our RESTful API using an API token and service plan ID. With programmatic sends, deliver millions of messages in seconds. Learn more about our SMS API.

Small business texting features with Sinch Engage

85+ integrations

Sync messaging across your entire tech stack, with native integrations inside your CRP or ERP.

Secure sending

Avoid spam filters with 99.9% delivery reliability, easy opt-out, and built-in compliance.

Automated alerts

Contacts always receive important alerts — like delivery updates and payment reminders.

Rich messages

Add visuals, links, and attachments to make messages more engaging and clickable.

Two-way conversations

Send a text to everyone but respond 1:1 for better, more personalized interactions.

Detailed success analytics

Track open rates, conversions, and engagement metrics from a single dashboard.

AI writing assistance

Craft engaging content quickly with an AI writing tool that makes composing a breeze.

Template manager

Create reusable templates or use preexisting templates for consistent messaging that speeds up your work.

Message preview and testing

Ensure perfect messaging with real-time previews before sending.

Automated responses

Enhance efficiency with autoreplies for instant engagement.

Mobile landing pages

Send customers to a personalized landing page. Track clicks to measure engagement.

Contact groups

Target specific audiences efficiently and send one message to groups of contacts at once.

Contact details

Store and manage customer details easily and from one inbox your whole team can access.

Message forwarding

Set up a recurring schedule for messages that need to be re-sent regularly.

Advanced team inbox

Message as one team, from one shared inbox to reduce friction and be more productive.

Staff updates

Keep employees in the know with time-sensitive alerts and team updates.
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Compliance & security

Text with confidence

Sinch takes the complexity and risk out of small business text message marketing compliance, with built-in safeguards and best practices to ensure your campaigns adhere to all relevant regulations and guidelines. Our platform automatically handles opt-ins, opt-outs, and consent management, while our dedicated compliance team stays up to date on the latest industry standards to keep your business protected. With Sinch, you can focus on growing your business with peace of mind, knowing your reputation is secure.

  • Automatic opt-in/opt-out and consent management

  • Type 2 (SOC2) compliant, MEF Code of Conduct approved, and ISO27001 certified

  • Secure infrastructure with 99.9% delivery reliability 

FAQs

Questions about text message marketing for small businesses

Sinch is a global leader in digital customer communications, offering reliable and scalable small business text message marketing solutions. Our intuitive platform offers seamless connectivity for easy engagement with customers. With Sinch, you can trust that your text message marketing campaigns will be delivered with precision and efficiency.

Sinch provides flexible and affordable pricing plans for small business text message marketing. Our pay-as-you-go model allows you to only pay for what you use, with prices starting as low as $0.005 per SMS. We also offer volume discounts for businesses with higher messaging needs.

Absolutely! Sinch offers a user-friendly platform that makes it simple to get started with small business text message marketing. Our intuitive interface and comprehensive documentation guide you through the setup process. Plus, our dedicated support team is always ready to assist you with any questions. 

Yes! We offer a free trial for small businesses wanting to try out our text message marketing service. During your trial, you’ll have access to all the features and functionalities of our platform, giving you the opportunity to test and evaluate how Sinch can help you grow your business. 

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