Media-rich messaging

MMS messaging service for business

Send stunning visuals that drive results. Create dynamic, media-rich campaigns that capture attention and boost conversions with Sinch’s MMS messaging service. Deliver high-impact messages featuring video, audio, photos, graphics, and GIFs, all optimized for engagement.

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Trusted by over 150,000 brands worldwide

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Why businesses choose Sinch

Elevate customer engagement with MMS

Get noticed with MMS (multimedia messaging service) marketing. Connect with customers and contacts using eye-catching, interactive messages that drive higher engagement, shares, and ROI. 

  • Deliver compelling product demos, coupons, and announcements.

  • Support multiple media formats, including images, GIFs, and videos.

  • Boost click-through rates with visually engaging content.

  • Leverage expanded character limits (up to 5,000 characters) for richer messaging.

  • Engage in two-way conversations with customers via MMS replies.

Industry use cases

MMS messaging across industries

Financial Services

Enhance security with fraud alerts and account updates.

Hospitality

Drive bookings with personalized travel offers.

Education

Improve student engagement with event notifications.

Real Estate

Send instant property updates and virtual tour invites.

Service-based businesses

Remind customers about maintenance and service deals.

Healthcare

Reduce no-shows with appointment reminders.
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SMS vs. MMS – What’s the difference?

Choosing the right messaging format for your business

Both SMS and MMS are powerful messaging tools, but each serves different needs. Here’s how they compare. Use a mix of both SMS and MMS to maximize engagement while keeping costs efficient. 

• Character limit: 160 characters

• Media support: Text only

• Best for: Simple notifications & alerts

• Engagement: High open rates

• Cost: Based on volume

When to use SMS: Quick updates, reminders, and confirmations.

• Character limit: Up to 5,000 characters

• Media support: Images, videos, audio, and GIFs

• Best for: Promotions, visuals, and rich media engagement

• Engagement: Higher response & conversion rates

• Cost: Slightly higher due to media transmission

When to use MMS: Promotions, product demos, and engaging marketing campaigns.

MMS messaging service features

Everything you need for high-impact MMS messaging

Personalization & Segmentation

Target specific audiences with customized messages

Automation & Scheduling

Set up recurring or scheduled blasts in advance.

Two-Way Messaging

Enable customers to reply and start conversations.

Message scheduling

Schedule message deliveries and expiration dates for time-sensitive messages.

Analytics & Tracking

Measure delivery rates, open rates, and responses.

85+ integrations*

In-product connections with CRM, e-commerce, and marketing tools like HubSpot, Salesforce, and Shopify.

AI & Automation

Automate responses and optimize campaigns with AI-driven message creation.

Message automation

Automate message sending based on triggers, user actions, or schedules within your CRM or ERP.
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Stand out with Sinch Engage

MMS messaging that delivers real impact

Sinch Engage makes it easy to connect with customers at scale while optimizing your messaging strategy for success.

  • Reach customers on multiple messagin channels – SMS, RCS, MMS, or WhatsApp.

  • Automate your messaging to save time while maintaining personalization.

  • Leverage real-time analytics to refine strategy and double response rates.

  • Scale your campaigns seamlessly, supporting millions of interactions daily.

  • Ensure compliance and consent with built-in opt-in and opt-out management. 

99.9%

Server uptime

<5 minutes

Average response time

98%

Customer satisfaction

98%

Average delivery rate

MMS messaging service FAQ

Frequently asked questions

An MMS messaging service allows businesses to send media-rich text messages, including images, videos, GIFs, and audio, to engage customers more effectively than standard SMS.

Sinch makes it easy to send MMS messages:

     • Upload media files like images, GIFs, videos, or audio

     • Customize messages with customer details for personalization

     • Schedule or send messages instantly via our platform or API

     • Track performance with real-time analytics 

Businesses use MMS messaging to:

     • Promote new products with visually engaging content

     • Deliver coupons, offers, and event invitations

     • Share appointment reminders and confirmations

     • Enhance customer support with multimedia responses 

Businesses can enjoy several benefits with MMS messaging:

     • Higher engagement rates than SMS alone

     • Increased conversions with visually rich CTAs

     • Enhanced brand recall with multimedia content

     • More effective marketing through dynamic storytelling

     • Two-way communication for customer interactions 

Yes! Sinch ensures compliance with TCPA, CTIA, and GDPR regulations, managing opt-ins, opt-outs, and data security for peace of mind. 

     • Step 1: Sign up for an account. Try Sinch free for 14 days (no credit card required).

     • Step 2: Upload your media and compose your message

     • Step 3: Personalize, schedule, and send to your audience

     • Step 4: Monitor results with real-time reporting 

Related use cases