SEND & RECEIVE TEXTS ONLINE

Stay connected with an internet texting service

Send and receive texts from any device and track messages from one shared inbox. Schedule follow ups, send personalized promotions, and confirm appointments with a mass text messaging service for businesses.

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Trusted by over 150,000 brands worldwide

INSTANT COMMUNICATION

Communicate faster and smarter with internet texting

Connect instantly with all or some of your contacts, customers, clients, patients, and employees through a simple, secure messaging platform. Promote flash sales in bulk, send updates and notifications, and chat in real-time, all from one place.

Reliable

99.99% network uptime means messages send on time, all the time.

Secure

Enterprise-grade security and compliance so more messages get delivered.

Intuitive

Easy to use and easy to onboard. Sign up and start sending texts online in minutes.

Connected

Over 85 integrations so you can connect your messaging to your entire tech stack.
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More customer engagement with less effort

Personalize outreach and automate responses to engage with your audience with minimal effort.

  • Real-time messaging and instant replies to keywords make routine messaging seamless.

  • Automated workflows in your Customer Relationship Management (CRM) or Enterprise resource planning (ERP) tools save time and reduce manual work.

  • Personalization makes every interaction feel unique. 

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Seamless team collaboration

Manage messages as a team with one shared inbox.

  • Assign messages to the right team members, track responses, and make sure every response is a personal response. 

  • Keep customer history in one place. 

  • Respond faster with a unified inbox. 

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Text with confidence

Confirm every message is delivered securely and compliantly.

  • 99.99% network uptime so messages send when you want them to.  

  • End-to-end encryption locks down sensitive conversations while regulatory compliance keeps you in line with GDPR and SOC2.

  • Multi-factor authentication provides an extra layer of security. 

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WHAT IS AN ONLINE SMS INTEGRATION?

How internet texting works

An online SMS integration is a web-based service that allows businesses to send SMS and other text messages online by connecting to a telecom network through an online platform or SMS API. It acts as a bridge between software applications and mobile networks, translating bulk messages, two-way conversations, and automated alerts, ensuring delivery directly to the recipient. Sending bulk SMS through an integration is not only faster and more efficient, but more cost effective, making it a win/win for businesses of all sizes.

SOLUTIONS FOR EVERY INDUSTRY

How can your business benefit from an internet texting service?

Sinch Engage is the go-to SMS platform for businesses looking to enhance communication and boost engagement.

Industry retail & e-commerce

Send promotions, suggest new products, recover abandoned carts, and confirm delivery and appointment times.

Healthcare

Keep patients informed with test result notifications, appointment reminders, rescheduled bookings, and satisfaction surveys.

Real estate

Schedule showings and follow up easily. Manage reschedules with ease. Auto-schedule follow-ups and surveys to keep buyers and sellers in the loop.

Education

Stay connected with students, parents, and prospectives, promote events, and send reminders for the whole community.

Hospitality

Send booking confirmations in real time, promote events, engage with current guests, reengage previous guests, and coordinate with staff seamlessly.

Service Providers & Salons

Schedule and confirm bookings, send reminders, and stay top of mind for your clients.
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SEND AND RECEIVE TEXTS FROM ANY DEVICE

How to send an online SMS

Sinch Engage makes it easy to manage SMS across multiple devices:

  • From a computer or tablet. Log in to the Sinch Engage portal, compose your message, and send instantly. 

  • From a mobile device. Use our mobile app to text on the go while keeping your personal number separate. 

  • From your CRM or ERP. Send highly personalized and targeted messages based on behavior – from abandoned cart notifications to appointment reminders – to tailor your outreach to an audience of one.

INTERNET TEXTING FEATURES

All the tools you need to connect with customers

85+ integrations

Sync messaging across your entire tech stack, with native integrations inside industry-leading CRP and ERP platforms.

Secure sending

Avoid spam filters with 99.9% delivery reliability, easy opt-out, and built-in compliance.

Automated alerts

Contacts always receive important alerts — like delivery updates and payment reminders.

Rich messages

Add visuals, links, and attachments to make messages more engaging and clickable.

Two-way conversations

Send a text to everyone but respond 1:1 for better, more personalized interactions.

Detailed success analytics

Track open rates, conversions, and engagement metrics from a single dashboard.

AI writing assistance

Craft engaging content quickly with an AI writing tool that makes composing a breeze.

Template manager

Create reusable templates or use preexisting templates for consistent messaging that speeds up your work.

Message preview and testing

Ensure perfect messaging with real-time previews before sending.

Automated responses

Enhance efficiency with autoreplies for instant engagement.

Mobile landing pages

Send customers to a personalized landing page. Track clicks to measure engagement.

Contact groups

Target specific audiences efficiently and send one message to groups of contacts at once.

Contact details

Store and manage customer details easily and from one inbox your whole team can access.

Message forwarding

Set up a recurring schedule for messages that need to be re-sent regularly.

Advanced team inbox

Message as one team, from one shared inbox to reduce friction and be more productive.

Bulk SMS campaigns

Keep employees in the know with time-sensitive alerts and team updates.
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GET STARTED IN MINUTES

Internet texting is easy with Sinch Engage

Sign up and start texting in minutes, or try us for free for 14 days. No credit card required.

Get your account set up in minutes. Try our messaging platform free for 14 days.

Securely upload a list of recipients to our portal and organize your contacts. Get a free test number from Sinch, set up your own dedicated number, or register for a local phone number, a rotating number pool, a toll-free number, or short code.

Connect Sinch Engage to your CRM, ERP, e-commerce, or automation platform with native integrations in industry-leading platforms, and over 85 integrations to choose from.

Reach customers instantly and watch your engagement grow.

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WHY BUSINESSES TRUST OUR INTERNET TEXTING SERVICE

Best in class messaging at scale

Messaging built for business growth. When it comes to reliable, secure, and scalable messaging solutions, Sinch Engage is built for speed and scale.

  • Integrate messaging across your entire tech stack, with over 85 integrations across popular CRM, ERP, and business software. 

  • Use a trusted and secure partner. Our platform is fully compliant with General Data Protection Regulation (GDPR) and Service Organization Control Type 2 (SOC2).

  • Get exceptional support with 24/7 dedicated assistance from our knowledgeable support team.

  • Enjoy unmatched delivery and open rates through our direct connections to carriers.

5B+

messages sent per year

160M+

active phone numbers

150K+

Customers across the globe

2K

messages processed per second

ANSWERS TO YOUR BIGGEST QUESTIONS

Internet texting FAQs

An internet texting service lets businesses send and receive SMS messages from a web-based platform—no physical phone required. Businesses can send text messages from a computer, tablet, or phone using a local 10DLC phone number, toll-free number, or short code.

Or users can send messages from an app like WhatsApp, Facebook, or other messaging app, which is typically called over-the-top (OTT) because these messages rely on an internet connection and are not dependent on a cellular network.  

Sinch Engage boasts an impressive 99% delivery success rate because we take security seriously. We use end-to-end encryption, multi-factor authentication, and strict compliance measures to keep your messages safe. Read the SMS Compliance Guide for more tips and guidelines on compliance. 

Absolutely! Sinch Engage allows businesses to send large-scale SMS campaigns for marketing, alerts and updates, customer support, and more. You can also segment and personalize your messages to make every message feel personal even when you’re sending in bulk. 

With mass texting services at Sinch Engage, send up to a million texts in an instant through our secure platform. 

Pricing is based on the number of texts you need to send each month and the number of users you need to manage, and you can always scale up or down as your business changes. Review Sinch Engage pricing plans for more information. 

See why thousands of companies use Sinch Engage

Tell us more about your business so we can help you best. In a rush? Call us here + 1 888 507 6511

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