SINCH FOR TRAVEL AND TRANSPORT

Travel notifications in the palm of your hand

Grow your business with first class customer service!

Connect with your customers wherever they are and boost ROI and conversion rates while saving time and money. 

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Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world.

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Why travel alerts need to go mobile

Travelling can be stressful! Delayed flights, schedule changes, cancellations…it’s vital to keep customers in the loop, and we make it possible with travel alerts and real-time notifications worldwide.

Customers on-the-go need quick, simple support. Whether they simply need to book a taxi, or something a little more complicated like a visa query, you can improve the customer experience with pre-defined answers and notifications on their favorite channels.

Mobile communication ensures a smooth journey for your customers – but it also paves the way for increased revenue! From seat upgrades to info on travel loyalty programs, keep your customers up-to-date and watch the cash flow in.

67% of people would find notifications of a changed or cancelled travel ticket very useful.

53% said they’d find a “we’re on our way” notification from a taxi very useful.

40% of people say they interact with travel businesses via mobile, yet 67% would find it useful – seize that 27% opportunity gap! 

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Benefits

Reduce the cost of customer care

A well-known airline used RCS to allow customers to reschedule their flights. The result was significant cost savings: $5 per call vs $0.05 for an SMS.

Reduce revenue leakage

Sinch Number Masking helped a well-known ride-hailing company increase revenue, security, and brand trust by allowing voice calling between drivers and customers while preventing off-platform transactions.

“The SMS verification solution provided by Sinch was the answer to our problem. The implementation was straightforward, follow-up was quick and accurate – all we needed for a successful partnership.”

Franklin Braeckman

Online Marketing Manager – Oceanwide Expeditions

Products

RCS

Rich Media, guided responses, and an app-like experience all in the users’ SMS inbox.
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Number masking

Masking numbers to anonymize voice calls can protect you and your customers while keeping personal numbers safe.
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SMS Verification

Secure login and sign-up, reduce churn and boost revenue with the power of text.
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Mobile messaging makes customer experience smooth sailing!

Reduce response times and operational costs by automating customer care.

Customers on-the-go need quick, simple support. Whether they simply need to book a taxi, or something a little more complicated like a visa query, you can improve the customer experience with pre-defined answers and notifications on their favorite channels.

Send conversion rates soaring with timely, relevant content.

Give your customers the information they need, when they need it and be available 24/7. 

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Insights from Sinch

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Reports

Sinch named a CPaaS Leader in IDC MarketScape

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Reports

Mobile consumer engagement 2020

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Insights, Products

6 RCS campaign ideas to brighten your holiday marketing

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What are you waiting for?

Build a world-class travel experience with Sinch!