ONLINE TEXT MESSAGING
Send and receive text messages instantly from any device. Increase engagement, streamline communication, and grow your business with real-time messaging. Our intuitive platform makes business messaging fast, compliant, and scalable.
Trusted by over 150,000 brands worldwide
THE POWER OF ONLINE SMS
Stop switching between devices—manage all your messages from one easy-to-use platform. Whether you’re sending individual texts, bulk messages, or automated responses, our online SMS service ensures smooth and professional communication for businesses of all sizes.
Send and receive text messages online from any device.
Stay organized with a shared inbox for seamless team collaboration.
Automate messages and save time with smart workflows.
Keep conversations personal with advanced segmentation and personalization.
BETTER RELATIONSHIPS
Easily track the status of your messages with real-time delivery and read receipts. Know exactly when your customers receive and open your messages, helping you measure engagement and improve response rates.
Unlike one-way promotional SMS, Sinch Engage enables businesses to receive text messages online and respond in real time. This makes customer engagement seamless, conversational, and personal.
Read receipts & delivery tracking so you know when messages are seen.
Respond in real time with AI-powered responses make it easy to automate FAQs and simple replies.
Integrate with your tech stack. Connect your SMS with email, WhatsApp, and your favorite CRM software tools.
TEAM COLLABORATION
Sinch Engage’s shared inbox makes team collaboration easy, ensuring no message goes unanswered. It’s perfect for conversational marketing, sales teams, customer service, and internal business messaging.
Assign conversations to team members
Track response history for full context.
Add internal notes for seamless handoffs.
PORTAL, API, OR SMS INTEGRATIONS?
Build trust with your audience by using a dedicated local number, short code, or RCS agent to increase brand recognition
SMS portal: Log in to our web-based dashboard and start sending texts in seconds with zero coding required.
Online SMS integrations: Send directly from your CRM or ERP using our native integrations to automate large-scale, segmented, and personalized SMS campaigns.
SMS API: Easily integrate messaging into your existing software using an SMS API for a customized, scalable solution.
“Sinch is a no-brainer. It’s accessible, customizable, and responsive. The results spoke for themselves. We saw strong conversion rates, making it a worthwhile investment.”
SOLUTIONS FOR EVERY BUSINESS
SENDING TEXTS IS EASY
Send messages effortlessly :
“With TXT2VOTE, we managed to significantly increase voter participation using SMS from Sinch as a delivery channel. With the level of integrity and technical support we get from Sinch, we can grow and scale with confidence.”
SINCH ENGAGE VS. OTHER SMS PLATFORMS
See why over 150,000 businesses trust Sinch for messaging, voice, and email.
85+ integrations that work seamlessly with your favorite tools.
No learning curve. Get set up and send messages in minutes.
24/7 support so we’re always available when you need help.
Advanced analytics to track message performance and optimize campaigns.
Compliance-first approach that keeps messages out of spam folders.
CUSTOMER STORIES
ONLINE SMS SERVICE FAQ
An online SMS service allows businesses to send and receive text messages through a web-based platform, eliminating the need for a mobile phone. With an online SMS service, businesses send personalized messages to thousands of contacts at once, and can respond individually to those messages using two-way messaging. This method saves businesses time and energy while still maintaining a personalized feel to the recipient.
On online SMS service streamlines this process by providing the ability to organize contacts, target and personalize messages, and send messages in a uniform and streamlined way using a toll-free number, short code, or 10DLC local number (also called a long code). An online SMS service with Sinch Engage also ensures your contact’s data stays safe and messages are delivered faster, without landing in spam folders.
Two-way SMS or two-way messaging refers to the ability to respond to a text message and have a back and forth conversation, rather than sending a one-off promotional or mass text message that contacts aren’t able to respond to. Customers text your business, and you reply from the same thread in real time. Responses can be automated or handled manually. Think of your text message as the start of a chat or conversation with your contact, instead of a one-off message.
Two-way SMS messages are possible through an SMS integration and platform that sends and receives messages securely online. Messages are sent and received by a unique number. Businesses can use short codes (including dedicated, shared, and vanity short codes) or use a long code (including toll-free numbers or 10-digit long numbers, also called 10DLC numbers).
Yes. Our platform is GDPR, and SOC2 compliant, with end-to-end encryption to protect you and your contact’s data.
Absolutely. With 85+ integrations, you can sync your SMS platform with tools like Salesforce, HubSpot, and Netsuite.
