Zoho CRM

Turn CRM contacts into conversations and increase conversions with automated and one-to-one text messaging.
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Image for Send and track all mobile message communications directly in Zoho CRM

Send and track all mobile message communications directly in Zoho CRM
Image for Engage in real-time using conversational messaging on the contact record

Engage in real-time using conversational messaging on the contact record
Image for Nurture and convert with automated SMS in drip campaigns and workflows

Nurture and convert with automated SMS in drip campaigns and workflows
Image for Easily track and assign conversations back in one integrated inbox

Easily track and assign conversations back in one integrated inbox
Image for Reach your targeted audience using scheduled bulk SMS campaigns

Reach your targeted audience using scheduled bulk SMS campaigns
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Software

Channel

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Zoho CRM text messaging integration

  • Easily reach and connect via SMS: templated blasts, automated workflows and conversations 
  • Keep on top of conversations in one integrated inbox, with live pop-up notifications  
  • Drive conversions with automated SMS in drip campaigns and workflows 
  • Reply to customers in real-time with push notifications and automatic replies 
  • Maintain compliance with automated opt-out management

Work more efficiently by managing all your SMS communications directly within your familiar Zoho CRM platform. Keep track of all conversations in one unified inbox. Reduce manual work and boost engagement with automated communications. 

Whether you’re following up with leads, sending appointment reminders, or engaging with existing customers, our Zoho CRM integration ensures you can communicate effectively without switching between multiple platforms.

Popular ways to leverage Zoho CRM SMS capabilities

Outbound Communications

Send individual or bulk text messages through an easy-to-use, natively integrated platform. Track all communications directly in your CRM.

Two-way Conversations

View and respond to incoming SMS and MMS messages instantly within your CRM. Stay on top of conversations with live pop-up and email notifications.

Automated Messaging

Create templated SMS campaigns, automated drip sequences, and appointment reminders to engage thousands of contacts while maintaining personalization.
“SMS has had a huge impact on our business. It allows us to keep customers informed and engaged throughout the loan process, which is essential for our success.”
Online Lender Head of Technology

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