Workato

Add SMS & MMS into any Workato workflow — power engagement with personalized and automated mobile messaging.

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Automate SMS and MMS to boost engagement, all within your Workato workflows

Trigger payment reminders and delivery updates — no manual follow-up needed

Sync contacts and manage replies with Sinch Engage for real-time conversations

Software

iPaaS

Channel

Products

Engage

Connect, engage, and scale conversations beyond the computer—all from your existing Workato setup.

Our Sinch SMS & MMS integration brings real-time, automated mobile messaging into your workflows to help teams reduce manual work and increase customer and vendor engagement.

This integration makes it easy to deliver the right message, at the right time, at scale — without switching tools — whether you’re looking to send SMS or MMS for internal admin processes, keeping customers informed, or improving operational efficiency across departments.

Key Features & Benefits

Enable automated SMS and MMS communications in your existing Workato workflows — no additional tools needed.
Send personalized updates, reminders, or alerts based on customer or system events.
Streamline operations with SMS for payment reminders, delivery tracking and more.
Support two-way messaging with contact sync and real time updates in the Sinch Engage Hub.
Keep on top of compliance with inbound message triggers for subscribes and unsubscribes.
Scale messaging across departments, all while using your trusted Workato platform.

Start delivering timely SMS & MMS communications to your audience by bringing texting features seamlessly into your Workato workflows.

Popular ways to use SMS and MMS in Workato with the Sinch Engage integration

Finance Operations

Send automated SMS payment reminders triggered by invoice generation, reducing overdue payments without manual follow-up.

Order Management

Trigger SMS alerts when an order is placed, shipped, or delayed — keeping customers informed and reducing inbound support tickets.

Lead Follow-Up and Nurture

Automatically follow up with leads after form submissions or demo requests — ensuring timely engagement that boosts conversion rates.

Internal Alerts and Admin Updates

Ops and IT teams trigger SMS alerts for internal stakeholders during outages, security issues, or urgent operational updates — ensuring visibility beyond email.

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