Epic MyChart text messaging integration
Epic’s MyChart patient portal, which provides patients with health coaching, education, and reminders to manage their health, can integrate with Sinch to enable text messaging for patient communications.
Sinch’s SMS integration allows healthcare providers to send regular and automated text messages to patients, enabling them to access health information, schedule appointments, and receive reminders, all within the MyChart platform.
Key benefits of this integration:
- Enable direct patient communication, allowing them to ask questions, request referrals, and manage appointments through two-way texting
- Provide higher quality patient care by reaching them where they are — on mobile
- Reduce no-shows with real-time appointment reminders and confirmations
- Deliver timely and critical medication and care notifications
- Capture feedback with patient engagement workflows
- Track and manage patient responses and referral requests
With this integration, healthcare providers can offer a better patient experience and also significantly reduce no-shows, which currently cost the US healthcare industry more than $150 billion annually.
How healthcare teams use SMS on Epic MyChart with the Sinch Engage integration
Appointment Management
Medication Adherence
Patient Engagement
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