Epic MyChart text messaging integration
- Reduce no-shows with real-time appointment reminders and confirmations
- Deliver critical medication and care notifications
- Provide quality care with two-way patient communication
- Capture feedback with patient engagement workflows
- Keep patients on top of their health management with scheduled campaigns
- Track and manage patient responses and referral requests
MyChart, powered by Epic, provides patients with health coaching, education, and reminders to manage their health. With Sinch’s SMS integration, healthcare providers can enhance patient care through automated text communications while staying within Epic’s platform.
Our integration enables direct patient communication, allowing them to ask questions, request referrals, and manage appointments through two-way texting. This streamlined approach helps reduce no-shows, which currently cost the US healthcare industry more than $150 billion annually.
How healthcare providers leverage Epic MyChart SMS capabilities
Appointment Management
Reduce no-shows and streamline scheduling by enabling patients to confirm, cancel, or reschedule appointments instantly through text messaging.
Medication Adherence
Improve patient outcomes by sending automated reminders for medication schedules and self-administered tests at predetermined times.
Patient Engagement
Enhance patient satisfaction by following up on in-person discussions, collecting feedback through surveys, and enabling direct communication with healthcare professionals.
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