Sinch named an RCS Business Messaging Leader by Juniper Research 

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ATLANTA, Georgia, USA and STOCKHOLM, Sweden – November 7, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, is pleased to have been named as an Established Leader in RCS Business Messaging by research firm Juniper Research. Sinch has been recognized for its superior product and positioning, and unmatched capacity and capability. 

Juniper Research scores vendors on a range of factors including but not limited to their geographical reach, depth of partnerships, RCS value-added services, notable RCS deployments and innovation. 

Sinch is simplifying RCS onboarding and offering multiple pathways to help businesses start sending verified, branded, and rich messages through messaging APIs and SaaS tools. These solutions empower both brands and carriers to embrace RCS and transform customer interactions and engage in dynamic, real-time communications with audiences like never before. 

“We are happy to see another confirmation of our leadership in the RCS space and validation of our efforts to provide better end user experiences and improved business results for our customers.” says Miriam Liszewski, RCS Commercial Product Manager at Sinch.  “Sinch has been pioneering the RCS standard since 2018 and was the first CPaaS provider to launch an RCS API with SMS fallback. Today, we send RCS business messages for brands like EasyPark and Nespresso in EMEA, large delivery companies in North America, and some of the biggest banks across Latin America and India.” 

Our partnership with Google and relationships with mobile operators, along with an extensive network developed over the last 15+ years and wide product portfolio, positions Sinch as a leader in RCS Business Messaging, capable of offering advanced RCS solutions.  

 
For more information on Sinch’s RCS tools and how to get started, visit sinch.com 

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About Sinch   

Sinch is pioneering the way the world communicates. More than 150,000 businesses – including many of the world’s largest tech companies – rely on Sinch’s Customer Communications Cloud to improve customer experience through mobile messaging, voice, and email. Sinch has been profitable and fast-growing since it was founded in 2008. It is headquartered in Stockholm, Sweden, with shares traded at NASDAQ Stockholm: XSTO:SINCH. Learn more at sinch.com.  

Recent awards/recognition: 

•       Sinch Named 2024 Adobe Digital Experience ISV Resell Partner of the Year 

•       Sinch recognized as a Leader in the 2024 CPaaS Omdia Universe 

•       Sinch named a Leader in the Gartner® Magic Quadrant™ for CPaaS 2024 

•       Sinch recognized as a Leader in the MarketScape for CPaaS 2023 

For more information please contact: 

Janet Lennon, Director of Global PR & Communications 

janet.lennon@sinch.com |1.206.914.6175