Communication Platform as a Service – CPaaS

What is a CPaaS?

A CPaaS (Communications Platform as a Service) is a cloud-based platform that helps businesses enrich customer interactions through the use of messaging, voice, and video APIs.  

With a CPaaS, businesses can easily expand the capabilities of their existing applications without having to build any backend infrastructure. 

How does Sinch work with CPaaS? 

With our robust API-enabled CPaaS platform, we offer reliable, programmable messaging, voice, video, and email services that allow businesses across all industries to create five-star omnichannel experiences across the entire customer lifecycle. 

What are the benefits of choosing Sinch as your CPaaS partner? 

Sinch was named a leader in the 2021 IDC MarketScape report – an essential reference assessing cloud communications providers.  

With our enterprise-grade platform and deep networking interconnections to mobile operators around the globe, we enable 147 billion engagements per year, with best-in-class service quality and delivery. 

In other words, companies that require reliable, programmable messaging, voice, video, and email APIs to better engage their audience are in good hands with Sinch!