Operator Connect for Microsoft Teams

Seamless, integrated Microsoft Teams calling

Expand reach and collaboration over the #1 network through Teams calls to anyone, anywhere.

Talk to an expert
Image for Seamless, integrated Microsoft Teams calling

A Microsoft Operator Connect Parter

100%

Customer satisfaction rating of our enterprise support.

300M

Monthly active Microsoft Teams users in 2023.

50%

Up to 50% savings with our pay-per-usage model.

1 day

Easy set up from purchase-to-portal.
Image for Rely on Teams as your primary phone system

Rely on Teams as your primary phone system

Microsoft’s service, Operator Connect, allows businesses to quickly turn Teams into a business phone system by enabling full PSTN connectivity. Users can now call anyone, anywhere, even if they don’t use Teams.

With over 99.999% uptime and fully geo-redundant interconnections, you can rely on our best-in-class, nationwide network coverage.

We’re one of the select few providers to offer secure, seamless emergency services through Microsoft Teams.

Take advantage of our expert resources for service management, shared service level agreements with Microsoft, and automated, simple self-service portal to boost internal and external customer experience.

Image for Experience the ultimate call quality on a secure and reliable network

Experience the ultimate call quality on a secure and reliable network

Get maximum reach and communicate securely and reliably with anyone over the largest nationwide network, with 94% population coverage — owned and operated by Sinch!

Talk to an expert
Learn more
Image for Manage critical emergency calls with confidence

Manage critical emergency calls with confidence

Enable a seamless connection to emergency services through Microsoft Teams with an integrated E911 solution, with 911 nomadic location management, precision routing, and reliable call transport through our robust network infrastructure.

Talk to an expert
Learn more

Everything your business needs

Cost savings

Save on hardware purchases and pay only for what you use.

Unmatched reliability

Interconnection powered by Sinch and Azure direct peering.

Emergency services

We’re one of the very few 911 providers enabling emergency calling via Microsoft Teams.

Streamlined reporting

We provide combined call detail records to meet all customer reporting needs.

Simple provisioning and management

Administrators manage their own phone numbers through an API synced into Teams.

Five-star service quality

Enjoy resource and service management plus shared service level agreements with Microsoft.

24×7 support

Get all the support you need with our easy-to-use self-service portal supported by experts — around the clock!

Nationwide network coverage

We offer PSTN-enabled Teams calling over the largest U.S. network — 100% owned and operated by Sinch.
Image for Full service, Teams calling solution

Full service, Teams calling solution

Sinch has established a partnership with Synoptek, combining our high quality Sinch voice network with Synoptek’s Teams professional and managed services expertise. Together, we help organizations adopt, optimize, and painlessly implement Teams calling — with complete set up, implementation, support, and service for Teams voice.

Get expert, reliable professional and managed services for onboarding, configuring Operator Connect, managing porting, setting up auto attendants and call queue, configuring emergency services, and training users.

Depend on comprehensive, 24×7 managed services from Synoptek experts for tier 1, 2, and 3 support, systemic service-related issues, personal settings, and other direct end-user support.

Plus, choose optional enhancement services for end-user and real-time queue analytics and call recording (for an additional cost).

Let’s help you get started!