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Set up text message-related triggers and actions in your Zapier workflows. Streamline sales, marketing, support, and operations with automated SMS.
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Zapier SMS integration by Sinch Engage

With this Zapier SMS integration by Sinch Engage (formerly MessageMedia), you can quickly build simple flows to integrate messaging capabilities with your existing tech stack.

Connect with your employees, leads, and customers across all our supported channels—SMS, WhatsApp, Facebook, Instagram, Telegram, Viber, and more.

Whether you want to send automated messages for certain trigger events, or if you want to trigger actions based on incoming SMS messages, this secure and easy-to-use Zapier texting integration enables text message workflows that drive business results.

Zapier text messaging use cases

How companies use Zapier SMS automation with Sinch Engage

Lead follow-up

Example Zap: When a new contact is added in Google Sheets or Typeform, automatically send a personalized welcome text.

Appointment & event reminders

Example Zap: For every upcoming appointment or event, automatically send a reminder text to registrants 24 hours ahead of start time.

Sales rep notification

Example Zap: With every inbound SMS from a hot lead, instantly notify the assigned sales rep in Slack or email.

Customer support alerts

Example Zap: With every new customer reply to an NPS or CSAT SMS, log their rating and feedback into a Google Sheet for tracking.

Why Sinch Engage

The best Zapier SMS integration for growing teams

Easy setup

Get started in a few clicks. You can even try it free—no commitments, no credit card needed.

Excellent customer support

We’re always here to help—with 24/7 live chat and email support (you won’t get that elsewhere).

Unmatched deliverability

We have a global network of over 600 direct carrier connections so you can send reliably, anywhere.

Secure & Compliant

Tier 1 security features, carrier-approved messaging, and full GDPR & TCP compliance.
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How to use the integration

Start sending SMS in Zapier in minutes

Start your account at Sinch Engage—it’s easy and free to try for 14 days.

In Zapier: Create a new Zap, select either Event or Trigger, and click on ‘Account’ to find Sinch in the Apps directory.

Authenticate your accounts with one-click integration.

FAQs

Common questions about Zapier SMS automation

Zapier SMS integration allows users to send and receive text messages directly within automated workflows. By connecting with a messaging platform like Sinch Engage, you can create a seamless customer journey across channels while saving time and boosting ROI on customer engagement.

Yes. This Zapier SMS integration by Sinch Engage lets you send real-time text alerts, reminders, and promotional messages based on triggers like CRM updates, form fills, or support tickets

Yes—when you use Sinch Engage’s SMS integration in Zapier, texting compliance is taken care of for you. We support 10DLC, TCPA, and GDPR compliance through opt-in management and message routing controls.

Zapier text messaging boosts workflow efficiency by automating SMS triggers for sales follow-ups, support updates, and marketing campaigns—reducing manual effort and speeding up response times. We also have global experts ready 24/7 to answer any questions you have.

In addition to Zapier, Sinch Engage has powerful, easy-to-use integrations with your favorite CRM, ERP, and Ecommerce platforms like HubSpot, Salesforce, NetSuite, Zoho CRM, Shopify, WooCommerce, BigCommerce, and more. Explore our integrations here.

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