WHATSAPP BUSINESS MESSAGING

Lower messaging costs. Higher customer engagement. At enterprise scale.

Sinch helps global enterprises engage 3B+ users globally with exclusive pricing, proven delivery rates, and faster go-to-market.

*Cost savings vs old WhatsApp Business API pricing (message type, volume and market dependent)

  • Tap into WhatsApp’s 3 billion global users of the world’s most popular messaging app

  • Save up to 75% on Utility and Authentication messages with WhatsApp’s new pricing*

  • Enjoy extra savings with Sinch’s Meta Premier Partner status

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JOIN OVER 175,000 BUSINESSES, INCLUDING 8 OF THE 10 LARGEST TECH COMPANIES IN THE WORLD

Why the new WhatsApp pricing is crucial for your business

  • Reduce messaging costs by 75%

    Leverage significantly lower rates for Authentication and Utility messages via WhatsApp Business API.

  • Expand customer reach

    Connect with a broader audience on the channel they know and use.

  • Enhance engagement

    Utilize WhatsApp’s richer message formats to create more dynamic and interactive customer experiences.

Get your WhatsApp savings

How your business can benefit from WhatsApp Business API

Get started today

Reach customers on their preferred channel

Send product recommendations, offers, and updates to customers who opt in – directly in the app more than 3 billion global users use every day.

Get closer to your customers

Provide quick answers to queries, product requests, and service needs through live chat or automated responses, building loyalty and satisfaction.

Versatile across the customer journey

Marketing, Utility, Authentication or Service? WhatsApp offers a solution for all key communication needs.

Powerful metrics

Track delivery, read rates, and campaign performance with advanced analytics to understand your customers better and optimize engagement.

Benefit from new pricing advantages

Enjoy reduced rates for Authentication and Utility messages – plus exclusive additional discounts through Sinch’s Meta Premier Partner status.

Boost conversions

With high open rates, WhatsApp was built for engaging content and boosting conversion.

Revolutionizing the personal loan experience with WhatsApp

Explore how HSBC elevated customer engagement by leveraging WhatsApp to create a seamless and conversational loan experience.

The challenge
Enhancing customer engagement with a seamless, personalized loan experience

The solution
Using WhatsApp to create a conversational loan simulator

The result
Simplified customer interactions and impressive campaign conversion rates

91%
read rate
1.4%
conversion rate
€20M
generated through simulations

WHY PARTNER WITH SINCH

Your expert in WhatsApp business solutions

Built for enterprise. Trusted by global teams. Proven to deliver. Sinch helps businesses keep up with changing rules and market shifts, so their customer messaging stays simple, efficient, and on the right track.

  • One platform. All channels

    Manage WhatsApp, SMS, RCS messaging seamlessly through one API.

  • Maximized cost savings

    Benefit from reduced WhatsApp Utility and Authentication rates and volume-based discounts. 

  • Best in class delivery rates

    Set up SMS fallback to guarantee critical message delivery, even when your customers cannot receive a WhatsApp message.

  • Simplified integration

    Consolidate fragmented messaging workflows into one unified interface, reducing operational overhead, complexity, and vendor sprawl.

  • Compliance at scale

    Sinch helps you meet global regulations with audit-ready workflows and consistent messaging across regions.

Get started today
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