FAQ
Sinch Converse supports multiple channels, including WhatsApp, SMS, RCS, —with all messages managed through a unified inbox.
Yes. Sinch Converse is designed to be scalable and flexible, making it ideal for agile startups as well as large enterprises with complex communication needs.
You can launch in under 10 minutes with no coding required. The platform offers an intuitive interface and easy onboarding.
Absolutely. Converse includes a visual chatbot builder to automate support, onboarding, FAQs, and lead generation—available 24/7.
Yes. The platform provides real-time analytics, dashboards, and performance metrics to help you optimize bot interactions, agent efficiency, and campaign results.
Bots can seamlessly transfer conversations to live agents with full conversation history and context, ensuring a smooth customer experience.
Yes. You can create, schedule, and manage targeted outbound campaigns across channels.