Verified blue ticks for your business to gain your customer’s trust instantly.
Use attachments to enrich messages
Why settle for boring? Spruce up your chats with images, videos, emojis and more.
Chatbots on WhatsApp
Automate your conversations to make them fast and simple. Let the chatbots on WhatsApp handle common queries while your team focuses on high-value conversations.
Customizable message templates
Speak your brand’s language.
Customize templates that resonate with your audience and streamline communication.
Secured document sharing
Securely share loan statements, official documents and payment schedules.
Evolve with your digital-age financial customers
74%
Of online adults say that they feel more connected with a business when they can message the business directly
63%
Of people across generations prefer messaging over calls or emails when talking to business
66%
Say that they are more likely to do business with or purchase from a company that they can contact via messaging
66%
Agree that messaging is their preferred way of communicating with a business
Drive more success with WhatsApp Business Platform. Get started today!
Uplevel your goals with Sinch
Enhance customer interaction
Banking customers want the ability to reply.
More than half of those surveyed feel frustrated when receiving mobile messages without a response option. To add real value, banks must enable action within notification-based messages.
Anticipate needs, don't just fix problems
Instead of waiting for issues to arise, proactively address customers' questions and concerns using attachments to enrich messages.
Build trust, drive engagement
Customers who trust their banks are more likely to discuss sensitive financial matters via messaging
Human touch in a tech-driven world
While customers appreciate technology, they often need a human connection.
95% of respondents find it helpful to switch instantly from messaging to a voice call.
Ensure seamless bot-to-human handoff with WhatsApp Business Platform.
