MessageMedia, one of Sinch’s brands, will become Sinch Engage

The same trusted platform, but with a new name and look. MessageMedia is moving closer to the Sinch brand and ecosystem, while keeping what makes it great.

  • Top integrations with HubSpot, Salesforce, NetSuite, Zoho CRM, and many more

  • 5B+ SMS delivered yearly

  • 24/7 live chat and email support

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Thousands of brands trust Sinch Engage (formerly MessageMedia)

Currently a MessageMedia customer?

  • If you’re based in the US or UK, this website is the new home for the MessageMedia website.

  • The MessageMedia app is unchanged for now. Your login and account remain exactly the same. 

  • Want to understand why this is happening and what’s next? Read about our rebrand.

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“By using SMS as an engagement and conversational tool, we can add more value for our customers. And Sinch is the easiest-to-use platform to have those conversations.”
Chris Haddad CRM and E-Commerce Manager at Oz Hair and Beauty
How Oz Hair and Beauty achieved a 38x ROI with personalized SMS

Multiple channels

Reach customers on the channels they love

MessageMedia users can continue to engage and convert customers where they are – on their phones.

  • Repurpose and personalize campaigns across SMS/MMS, RCS, and WhatsApp – all from one hub

  • Read, manage, and assign conversations from a unified team inbox 

  • Get fast and reliable message deliverability, anywhere around the world – whether you’re a MessageMedia user or new to Sinch Engage

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Seamless integrations

Connect with tools you already use

  • ERP and CRM systems: Integrate with Salesforce, HubSpot, and NetSuite to sync contacts, trigger messages from deal stages, and log all conversations.

  • E-commerce platforms: Connect with Shopify and BigCommerce to send order confirmations and shipping updates directly to customers.

  • Automation tools: Connect to Workato or Zapier to sync texting with over 5,000 apps across your stack. 

Explore our integrations
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Powerful features

Personalize and automate messages with ease

Send personalized texts and drip campaigns fast with smart AI, templates, and more, built in.

  • Trigger automatic reminders and confirmations based on CRM or ERP data  

  • Draft messages faster with our AI writing assistant 

  • Create templates for reusable text campaigns

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INDUSTRIES For business messaging

A messaging solution for every business

Retail & Ecommerce

Recover abandoned carts, send promotions, and notify customers about deliveries and stock updates.

Service-based businesses

Send automated booking confirmations, reminders, and service updates. Stay in touch with new promotions.

Travel & Hospitality

Elevate guest experience with instant booking confirmations, guest messaging, and loyalty program communication.

Product-based businesses

Whether tangible product or software, send texts for product updates, events, and other timely notifications.

Multichannel messaging

Create any type of message—SMS, MMS, and WhatsApp

No need to juggle apps and devices. Get one secure hub for multi-channel messaging—so you can do more with less. 

  • Select your message type when starting a text

  • Use our 85+ native integrations to choose recipient lists

  • Know that our platform will optimize and securely send your messages exactly how you want to 

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Security and compliance

Built for regulatory compliance and data security

Sinch Engage ensures all your messages follow global messaging regulations, keeping your customer data secure and your messages compliant.

  • GDPR & TCPA compliance – Ensure customer consent and message opt-in compliance

  • Carrier-approved messaging – Avoid spam filtering and improve deliverability

  • Data encryption & access control – Keep sensitive information protected

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A complete messaging platform

Get every messaging feature your team needs

Native data platform integrations

Connect to all major platforms seamlessly.

Secure sending

Avoid spam filters with 99.9% delivery reliability, easy opt-out, and built-in compliance.

Dedicated mobile number

Boost brand recognition with a consistent mobile number—choose 10DLC, toll-free, or short code.

Mass texting

Send promotions and updates to thousands instantly.

Rich messaging

Deliver SMS, MMS, RCS, and WhatsApp messages globally.

Convert email-to-SMS

Have SMS conversations via email and get notifications straight to your mobile.

AI writing assistance

Generate compelling content effortlessly.

Real-time analytics

Track performance and optimize messaging.

Two-way conversations

Engage customers with interactive messaging.

Automated alerts

Ensure customers never miss important updates.

Advanced team inbox

Enable seamless collaboration across teams.

Exceptional support

24/7 live chat and email support. Local customer service worldwide.

See why thousands of companies use Sinch Engage

Our experts are ready to answer all your questions. Tell us more about your business so we can help you best