{"id":191160,"date":"2026-06-08T15:12:11","date_gmt":"2026-06-08T15:12:11","guid":{"rendered":"https:\/\/sinch.com\/voice\/programmable-voice\/call-streams-2\/"},"modified":"2026-06-19T07:40:33","modified_gmt":"2026-06-19T07:40:33","slug":"call-streams","status":"publish","type":"voice_programmable","link":"https:\/\/sinch.com\/pt\/voz\/voz-programavel\/call-streams\/","title":{"rendered":"Call Streams"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py glow glow-start glow-top bg-sand\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">Call Streams<\/p>\r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                Transmita o \u00e1udio de chamadas ao vivo para o seu sistema de IA                            <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Acesse a <a href=\"https:\/\/sinch.com\/pt\/voice\/programmable-voice\/voice-api\/\">Voice API <\/a>de nova gera\u00e7\u00e3o com o Sinch Call Streams. Transmita \u00e1udio de forma cont\u00ednua para seus sistemas de backend, permitindo integrar seus modelos e mecanismos de IA preferidos para impulsionar assistentes de voz em tempo real, transcri\u00e7\u00e3o ao vivo, biometria de voz, detec\u00e7\u00e3o de sentimentos, an\u00e1lises de fala e tradu\u00e7\u00e3o bidirecional de idiomas com responsividade inferior a 100 ms.<\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                                    <div class=\"btn-group g-3 mt-0 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/pt\/voice\/agendar-demo\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Fale com o setor de vendas<\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n\r\n                                                                        <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            <img decoding=\"async\" width=\"463\" height=\"272\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Sentiment-Analysis.png\" class=\"skip-lazy img-fluid\" alt=\"Image for Transmita o \u00e1udio de chamadas ao vivo para o seu sistema de IA\" fetchpriority=\"high\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Sentiment-Analysis.png 926w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Sentiment-Analysis-300x177.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Sentiment-Analysis-768x452.png 768w\" \/>\r\n                        \r\n                        \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n                    <div class=\"block-clients pt-6 pt-md-7 pt-lg-9\">\r\n                \n\r\n        <div class=\"clients clients-default\">\r\n                            <div class=\"clients-title container text-accent fs-sm\">\r\n                                            <div class=\"text-center mb-4\">\r\n                            Com a confian\u00e7a de mais de 200.000 clientes ao redor do mundo                        <\/div>\r\n                                    <\/div>\r\n                <div class=\"clients-logos container p-0 d-flex overflow-hidden flex-wrap\">\r\n                                                    <div>\r\n                                    <svg width=\"92\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/google.svg\" role=\"img\"\r\n                                        alt=\"Google\">\r\n                                                                                    <title>\r\n                                                Google                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"58\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/uber.svg\" role=\"img\"\r\n                                        alt=\"Uber\">\r\n                                                                                    <title>\r\n                                                Uber                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"132\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/paypal.svg\" role=\"img\"\r\n                                        alt=\"PayPal\">\r\n                                                                                    <title>\r\n                                                PayPal                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"62\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/visa.svg\" role=\"img\"\r\n                                        alt=\"Visa\">\r\n                                                                                    <title>\r\n                                                Visa                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"160\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/albertsons.svg\" role=\"img\"\r\n                                        alt=\"Albertsons\">\r\n                                                                                    <title>\r\n                                                Albertsons                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"86\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/tinder.svg\" role=\"img\"\r\n                                        alt=\"Tinder\">\r\n                                                                                    <title>\r\n                                                Tinder                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"96\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/firstbank.svg\" role=\"img\"\r\n                                        alt=\"First Bank\">\r\n                                                                                    <title>\r\n                                                First Bank                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                        <\/div>\r\n                    <\/div>\r\n\r\n\n\r\n            <\/div>\r\n        \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-08b36b878ed97a1022982c7eec0108e5\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">RESUMO\u00a0<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">D\u00ea \u00e0 sua IA acesso inferior a 100 ms \u00e0 voz de cada autor da chamada<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">O Call Streams remove as barreiras de m\u00eddia entre a telefonia e a IA. Com o streaming de \u00e1udio de chamadas em tempo real via WebSockets, voc\u00ea pode enviar e receber \u00e1udio bruto em tempo real, respeitar as interrup\u00e7\u00f5es do autor da chamada automaticamente e conectar qualquer mecanismo de fala ou de an\u00e1lises ao fluxo.  <\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/robot.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Respostas de IA em tempo real                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Conecte chamadas a LLMs em menos de 100 ms para que as conversas fluam naturalmente, sem atrasos inc\u00f4modos ou cortes nas trocas de turno.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/soundwaves.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Controle de \u00e1udio irrestrito\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Transmita \u00e1udio continuamente nos dois sentidos, dando ao seu sistema total controle para detectar fala e acionar interrup\u00e7\u00f5es instant\u00e2neas de reprodu\u00e7\u00e3o.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star-line.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Flexibilidade para trazer o seu pr\u00f3prio stack                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Canalize \u00e1udio bruto para qualquer servi\u00e7o de STT, TTS, biometria ou an\u00e1lises para que voc\u00ea possa misturar e combinar as melhores ferramentas para cada tarefa.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-9f22dfa2d91193be02fde88763278069\" class=\"section section-altblo section-py bg-sand-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">INTEGRA\u00c7\u00c3O DE IA EM TEMPO REAL\u00a0<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Conectar chamadas de voz diretamente a LLMs com lat\u00eancia inferior a 100 ms<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">O Call Streams oferece \u00e1udio full-duplex via WebSockets para que sua IA ou\u00e7a e fale quase instantaneamente. Os autores da chamada experimentam um ritmo semelhante ao humano, em vez de pausas de v\u00e1rios segundos, criando conversas naturais que os mant\u00eam engajados.  <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Lat\u00eancia inferior a 100 ms para entrega de \u00e1udio ao seu backend    <\/p><\/li><li><p class=\"mb-0\">\u00c1udio full-duplex para streaming bidirecional cont\u00ednuo    <\/p><\/li><li><p class=\"mb-0\">Agn\u00f3stico de fornecedor<br><\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"355\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams.png\" class=\"img-fluid\" alt=\"Imagem para Conectar chamadas de voz diretamente a LLMs com lat\u00eancia inferior a 100 ms\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams-300x164.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams-1024x561.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams-768x421.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-c4fb394211f269e6d6909445e8494626\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">TRATAMENTO DE INTERRUP\u00c7\u00d5ES<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Deixe que os autores da chamada interrompam enquanto a IA escuta sem atraso<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">A Sinch captura e ouve constantemente o \u00e1udio do cliente e s\u00f3 encerrar\u00e1 ou descartar\u00e1 o \u00e1udio reproduzido quando um comando de interrup\u00e7\u00e3o for recebido do seu sistema. Isso significa que os usu\u00e1rios podem falar livremente sem serem interrompidos, criando um fluxo de conversa mais natural.  <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Descarta o \u00e1udio reproduzido mediante comando de interrup\u00e7\u00e3o do seu sistema <\/p><\/li><li><p class=\"mb-0\">Foundation poderosa, mas f\u00e1cil de usar  <\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"425\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection.png\" class=\"img-fluid\" alt=\"Imagem para Deixe que os autores da chamada interrompam enquanto a IA escuta sem atraso\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection-300x197.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection-1024x672.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection-768x504.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-6d2ea16a7f196c0eeaa63fb97a1013fe\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">EXPLORAR CASOS DE USO<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">O que as equipes criam com o Call Streams<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai-microphone.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Agente de IA de voz\u00a0\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Crie conversas de baixa lat\u00eancia e semelhantes \u00e0s humanas entre os autores da chamada e os sistemas de IA que podem lidar com tarefas de suporte, roteamento ou vendas ao vivo.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai-wand.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Sentimento em tempo real\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Analise as emo\u00e7\u00f5es e a inten\u00e7\u00e3o do autor da chamada enquanto ele fala para acionar roteamento din\u00e2mico, encaminhamento ou a\u00e7\u00f5es p\u00f3s-chamada instantaneamente.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/privacy.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Detec\u00e7\u00e3o de fraude\u00a0\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Monitore os sinais de risco e a biometria de voz em tempo real para detectar padr\u00f5es de fraude e deter as amea\u00e7as antes que elas aumentem.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/badge-check.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                QA e compliance ao vivo\u00a0\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Transmita \u00e1udio para ferramentas de monitoramento para verifica\u00e7\u00e3o imediata da garantia de qualidade e do compliance regulat\u00f3rio enquanto a chamada est\u00e1 em andamento.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-85404fdbcc4239e5b28f373d84c17762\" class=\"section section-altblo section-py bg-sand-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">\u00d3TIMOS RECURSOS<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Tudo o que voc\u00ea precisa para conectar a telefonia e a IA<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/microphone-sound.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                \u00c1udio bidirecional                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    O streaming full-duplex via WebSockets permite que o autor da chamada e sua IA falem e ou\u00e7am ao mesmo tempo.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/speedometer.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Controle de baixa lat\u00eancia                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    A responsividade inferior a 100 ms mant\u00e9m o di\u00e1logo fluido e oferece trocas de turno de conversa\u00e7\u00e3o quase instant\u00e2neas.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/phone-tower.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Suporte a m\u00faltiplos fluxos\u00a0\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Lide com v\u00e1rios fluxos de \u00e1udio simult\u00e2neos para impulsionar aplicativos de voz em larga escala.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/plugs.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Design agn\u00f3stico de fornecedor\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Integre seus mecanismos preferidos de STT, TTS, sentimento ou fraude sem restri\u00e7\u00f5es propriet\u00e1rias.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/headset.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Intelig\u00eancia de chamadas em tempo real\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Acione recomenda\u00e7\u00f5es, roteamento ou a\u00e7\u00f5es de assist\u00eancia ao agente enquanto o autor da chamada ainda estiver na linha.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light-subtle bg-light-subtle\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Perguntas frequentes<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Perguntas frequentes<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-1\">\r\n                                            O que \u00e9 o Streams?\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            O Streams envia \u00e1udio de chamadas ao vivo para o seu sistema via WebSockets, para que voc\u00ea possa conectar chamadas de voz a agentes de IA ou an\u00e1lises em tempo real. Com o Streams, abra uma linha telef\u00f4nica direta e bidirecional entre o autor da chamada e seu sistema de IA para reduzir o atraso de resposta. <p class=\"mb-0\"> <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-2\">\r\n                                            O que \u00e9 o streaming de \u00e1udio de chamadas em tempo real via WebSockets?\u00a0\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">\u00c9 uma conex\u00e3o de m\u00eddia bidirecional que permite que o \u00e1udio flua de e para a sua IA em tempo real, permitindo respostas instant\u00e2neas, transcri\u00e7\u00e3o ao vivo e an\u00e1lises enquanto a chamada est\u00e1 em andamento. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-3\">\r\n                                            Como o Streams lida com interrup\u00e7\u00f5es e trocas de turno?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">O Streams captura \u00e1udio continuamente e realiza barge-in apenas quando recebe um comando de interrup\u00e7\u00e3o do seu sistema. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-4\">\r\n                                            Por que usar o Streams em vez de esperar por transcri\u00e7\u00f5es?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">O Stream entrega o \u00e1udio bruto conforme \u00e9 falado, criando um controle de baixa lat\u00eancia e em tempo real, para que a IA possa responder naturalmente sem esperar por um enunciado completo ou pelo processamento p\u00f3s-chamada. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-5\">\r\n                                            O que posso criar com o Streams?\u00a0\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Os casos de uso comuns incluem conectar agentes de IA baseados em voz a chamadas e executar an\u00e1lises de chamadas em tempo real, como detec\u00e7\u00e3o de sentimentos e outro monitoramento ou automa\u00e7\u00e3o ao vivo.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-6\">\r\n                                            Quais s\u00e3o os pr\u00e9-requisitos para usar o Streams?\u00a0\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-6\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-6\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Voc\u00ea precisa de uma conta Sinch Build com a Voice API e um endpoint seguro de WebSocket onde a sua IA ou servi\u00e7o de an\u00e1lises receber\u00e1 e enviar\u00e1 \u00e1udio.  <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-7\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-7\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-7\">\r\n                                            Posso usar meus pr\u00f3prios mecanismos de STT, TTS ou an\u00e1lises?\u00a0\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-7\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-7\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Sim O Streams \u00e9 agn\u00f3stico de fornecedor, para que voc\u00ea possa integrar seus servi\u00e7os preferidos de fala para texto, texto para fala, sentimento, biometria e detec\u00e7\u00e3o de fraude. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-8\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-8\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-8\">\r\n                                            O Streams faz parte do Programmable Voice?\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ae29c9d920c815133d97c7d6b01c80e4-8\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-ae29c9d920c815133d97c7d6b01c80e4-8\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Sim O Streams \u00e9 fornecido como parte da plataforma <a href=\"https:\/\/sinch.com\/pt\/voice\/voz-programavel\/\">Sinch Programmable Voice <\/a>, herdando a sua confiabilidade e compliance.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/sinch.com\/pt\/voz\/voz-programavel\/call-streams\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"O que \u00e9 o Streams?\u00a0\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"O Streams envia \u00e1udio de chamadas ao vivo para o seu sistema via WebSockets, para que voc\u00ea possa conectar chamadas de voz a agentes de IA ou an\u00e1lises em tempo real. Com o Streams, abra uma linha telef\u00f4nica direta e bidirecional entre o autor da chamada e seu sistema de IA para reduzir o atraso de resposta. &lt;p class=&quot;mb-0&quot;&gt; &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"O que \u00e9 o streaming de \u00e1udio de chamadas em tempo real via WebSockets?\u00a0\u00a0\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;\u00c9 uma conex\u00e3o de m\u00eddia bidirecional que permite que o \u00e1udio flua de e para a sua IA em tempo real, permitindo respostas instant\u00e2neas, transcri\u00e7\u00e3o ao vivo e an\u00e1lises enquanto a chamada est\u00e1 em andamento. &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Como o Streams lida com interrup\u00e7\u00f5es e trocas de turno?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;O Streams captura \u00e1udio continuamente e realiza barge-in apenas quando recebe um comando de interrup\u00e7\u00e3o do seu sistema. &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Por que usar o Streams em vez de esperar por transcri\u00e7\u00f5es?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;O Stream entrega o \u00e1udio bruto conforme \u00e9 falado, criando um controle de baixa lat\u00eancia e em tempo real, para que a IA possa responder naturalmente sem esperar por um enunciado completo ou pelo processamento p\u00f3s-chamada. &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"O que posso criar com o Streams?\u00a0\u00a0\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Os casos de uso comuns incluem conectar agentes de IA baseados em voz a chamadas e executar an\u00e1lises de chamadas em tempo real, como detec\u00e7\u00e3o de sentimentos e outro monitoramento ou automa\u00e7\u00e3o ao vivo.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Quais s\u00e3o os pr\u00e9-requisitos para usar o Streams?\u00a0\u00a0\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Voc\u00ea precisa de uma conta Sinch Build com a Voice API e um endpoint seguro de WebSocket onde a sua IA ou servi\u00e7o de an\u00e1lises receber\u00e1 e enviar\u00e1 \u00e1udio.  &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Posso usar meus pr\u00f3prios mecanismos de STT, TTS ou an\u00e1lises?\u00a0\u00a0\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Sim O Streams \u00e9 agn\u00f3stico de fornecedor, para que voc\u00ea possa integrar seus servi\u00e7os preferidos de fala para texto, texto para fala, sentimento, biometria e detec\u00e7\u00e3o de fraude. &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"O Streams faz parte do Programmable Voice?\u00a0\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Sim O Streams \u00e9 fornecido como parte da plataforma &lt;a href=&quot;https:\/\/sinch.com\/pt\/voice\/voz-programavel\/&quot;&gt;Sinch Programmable Voice &lt;\/a&gt;, herdando a sua confiabilidade e compliance.\u00a0&lt;\/p&gt;\"}}]}<\/script>                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    ","protected":false},"featured_media":185233,"template":"","meta":{"_acf_changed":true},"class_list":["post-191160","voice_programmable","type-voice_programmable","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Call Streams: Voice API em tempo real via WebSockets | Sinch Voice<\/title>\n<meta name=\"description\" content=\"O Sinch Call Streams fornece streaming de \u00e1udio de chamadas em tempo real via WebSockets com lat\u00eancia inferior a 100 ms para assistentes de IA, transcri\u00e7\u00e3o e an\u00e1lises. Comece hoje.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/pt\/voz\/voz-programavel\/call-streams\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Call Streams: Voice API em tempo real via WebSockets | Sinch Voice\" \/>\n<meta property=\"og:description\" content=\"O Sinch Call Streams fornece streaming de \u00e1udio de chamadas em tempo real via WebSockets com lat\u00eancia inferior a 100 ms para assistentes de IA, transcri\u00e7\u00e3o e an\u00e1lises. Comece hoje.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sinch.com\/pt\/voz\/voz-programavel\/call-streams\/\" \/>\n<meta property=\"og:site_name\" content=\"Sinch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wearesinch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-19T07:40:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Call-Streams-Link-Preview.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"632\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@WeAreSinch\" \/>\n<meta name=\"twitter:label1\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/voz\\\/voz-programavel\\\/call-streams\\\/\",\"url\":\"https:\\\/\\\/sinch.com\\\/pt\\\/voz\\\/voz-programavel\\\/call-streams\\\/\",\"name\":\"Call Streams: Voice API em tempo real via WebSockets | Sinch Voice\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/voz\\\/voz-programavel\\\/call-streams\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/voz\\\/voz-programavel\\\/call-streams\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/SI-Call-Streams-Link-Preview.png\",\"datePublished\":\"2026-06-08T15:12:11+00:00\",\"dateModified\":\"2026-06-19T07:40:33+00:00\",\"description\":\"O Sinch Call Streams fornece streaming de \u00e1udio de chamadas em tempo real via WebSockets com lat\u00eancia inferior a 100 ms para assistentes de IA, transcri\u00e7\u00e3o e an\u00e1lises. Comece hoje.\u00a0\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/voz\\\/voz-programavel\\\/call-streams\\\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sinch.com\\\/pt\\\/voz\\\/voz-programavel\\\/call-streams\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/voz\\\/voz-programavel\\\/call-streams\\\/#primaryimage\",\"url\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/SI-Call-Streams-Link-Preview.png\",\"contentUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/SI-Call-Streams-Link-Preview.png\",\"width\":1200,\"height\":632},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/voz\\\/voz-programavel\\\/call-streams\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sinch.com\\\/pt\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Call Streams\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/#website\",\"url\":\"https:\\\/\\\/sinch.com\\\/pt\\\/\",\"name\":\"Sinch\",\"description\":\"SMS Messaging, Voice, Email, Video &amp; Verification APIs | Sinch\",\"publisher\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sinch.com\\\/pt\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/#organization\",\"name\":\"Sinch\",\"url\":\"https:\\\/\\\/sinch.com\\\/pt\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Thumbnail-Logo-Honey.png\",\"contentUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Thumbnail-Logo-Honey.png\",\"width\":800,\"height\":496,\"caption\":\"Sinch\"},\"image\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/wearesinch\\\/\",\"https:\\\/\\\/x.com\\\/WeAreSinch\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/sinch\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCZZ2u_B2afTxA0v-xcgfsaw\",\"https:\\\/\\\/www.instagram.com\\\/wearesinch\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Call Streams: Voice API em tempo real via WebSockets | Sinch Voice","description":"O Sinch Call Streams fornece streaming de \u00e1udio de chamadas em tempo real via WebSockets com lat\u00eancia inferior a 100 ms para assistentes de IA, transcri\u00e7\u00e3o e an\u00e1lises. Comece hoje.\u00a0","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sinch.com\/pt\/voz\/voz-programavel\/call-streams\/","og_locale":"pt_BR","og_type":"article","og_title":"Call Streams: Voice API em tempo real via WebSockets | Sinch Voice","og_description":"O Sinch Call Streams fornece streaming de \u00e1udio de chamadas em tempo real via WebSockets com lat\u00eancia inferior a 100 ms para assistentes de IA, transcri\u00e7\u00e3o e an\u00e1lises. Comece hoje.\u00a0","og_url":"https:\/\/sinch.com\/pt\/voz\/voz-programavel\/call-streams\/","og_site_name":"Sinch","article_publisher":"https:\/\/www.facebook.com\/wearesinch\/","article_modified_time":"2026-06-19T07:40:33+00:00","og_image":[{"width":1200,"height":632,"url":"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Call-Streams-Link-Preview.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@WeAreSinch","twitter_misc":{"Est. tempo de leitura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sinch.com\/pt\/voz\/voz-programavel\/call-streams\/","url":"https:\/\/sinch.com\/pt\/voz\/voz-programavel\/call-streams\/","name":"Call Streams: Voice API em tempo real via WebSockets | Sinch Voice","isPartOf":{"@id":"https:\/\/sinch.com\/pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/sinch.com\/pt\/voz\/voz-programavel\/call-streams\/#primaryimage"},"image":{"@id":"https:\/\/sinch.com\/pt\/voz\/voz-programavel\/call-streams\/#primaryimage"},"thumbnailUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Call-Streams-Link-Preview.png","datePublished":"2026-06-08T15:12:11+00:00","dateModified":"2026-06-19T07:40:33+00:00","description":"O Sinch Call Streams fornece streaming de \u00e1udio de chamadas em tempo real via WebSockets com lat\u00eancia inferior a 100 ms para assistentes de IA, transcri\u00e7\u00e3o e an\u00e1lises. Comece hoje.\u00a0","breadcrumb":{"@id":"https:\/\/sinch.com\/pt\/voz\/voz-programavel\/call-streams\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sinch.com\/pt\/voz\/voz-programavel\/call-streams\/"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/sinch.com\/pt\/voz\/voz-programavel\/call-streams\/#primaryimage","url":"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Call-Streams-Link-Preview.png","contentUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Call-Streams-Link-Preview.png","width":1200,"height":632},{"@type":"BreadcrumbList","@id":"https:\/\/sinch.com\/pt\/voz\/voz-programavel\/call-streams\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sinch.com\/pt\/"},{"@type":"ListItem","position":2,"name":"Call Streams"}]},{"@type":"WebSite","@id":"https:\/\/sinch.com\/pt\/#website","url":"https:\/\/sinch.com\/pt\/","name":"Sinch","description":"SMS Messaging, Voice, Email, Video &amp; Verification APIs | Sinch","publisher":{"@id":"https:\/\/sinch.com\/pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sinch.com\/pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/sinch.com\/pt\/#organization","name":"Sinch","url":"https:\/\/sinch.com\/pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/sinch.com\/pt\/#\/schema\/logo\/image\/","url":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","contentUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","width":800,"height":496,"caption":"Sinch"},"image":{"@id":"https:\/\/sinch.com\/pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/wearesinch\/","https:\/\/x.com\/WeAreSinch","https:\/\/www.linkedin.com\/company\/sinch","https:\/\/www.youtube.com\/channel\/UCZZ2u_B2afTxA0v-xcgfsaw","https:\/\/www.instagram.com\/wearesinch\/"]}]}},"_links":{"self":[{"href":"https:\/\/sinch.com\/pt\/wp-json\/wp\/v2\/voice_programmable\/191160","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sinch.com\/pt\/wp-json\/wp\/v2\/voice_programmable"}],"about":[{"href":"https:\/\/sinch.com\/pt\/wp-json\/wp\/v2\/types\/voice_programmable"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sinch.com\/pt\/wp-json\/wp\/v2\/media\/185233"}],"wp:attachment":[{"href":"https:\/\/sinch.com\/pt\/wp-json\/wp\/v2\/media?parent=191160"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}