{"id":187261,"date":"2026-05-27T13:44:41","date_gmt":"2026-05-27T13:44:41","guid":{"rendered":"https:\/\/sinch.com\/voice\/customer-stories\/world-mobile-2\/"},"modified":"2026-05-27T13:44:42","modified_gmt":"2026-05-27T13:44:42","slug":"world-mobile","status":"publish","type":"voice_cust_stories","link":"https:\/\/sinch.com\/pt\/voice\/cases-de-clientes\/world-mobile\/","title":{"rendered":"Como a World Mobile restaurou comunica\u00e7\u00f5es cr\u00edticas para v\u00edtimas do furac\u00e3o Helene"},"content":{"rendered":"\n<p>Descubra como a World Mobile restabeleceu a cobertura celular para centenas de v\u00edtimas do furac\u00e3o com os servi\u00e7os de numera\u00e7\u00e3o da Sinch.<\/p>\n\n\n\n<p>Quando o furac\u00e3o Helene atingiu o leste dos EUA em 26 de setembro de 2024, comunidades inteiras perderam energia e acesso \u00e0 internet. Isso deixou centenas de milhares de pessoas sem a capacidade de se conectar com entes queridos e servi\u00e7os de emerg\u00eancia.\u00a0\u00a0<\/p>\n\n\n\n<p>Um morador da Carolina do Norte entrou em contato com a World Mobile, um provedor de rede m\u00f3vel descentralizada, para ver se podiam ajudar. A empresa desenvolveu dispositivos chamados AirNodes, que podem fornecer acesso \u00e0 internet em um raio de uma milha (1,6 km).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"907\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/01\/SI-CS-World-Mobile-Customer-Story-Image-1-1024x907.png\" alt=\"\" class=\"wp-image-149709\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/01\/SI-CS-World-Mobile-Customer-Story-Image-1-1024x907.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/01\/SI-CS-World-Mobile-Customer-Story-Image-1-300x266.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/01\/SI-CS-World-Mobile-Customer-Story-Image-1-768x680.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/01\/SI-CS-World-Mobile-Customer-Story-Image-1.png 1518w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>Os AirNodes poderiam ser a chave para reconectar pessoas em zonas de desastre de dif\u00edcil acesso? A World Mobile aceitou a miss\u00e3o e rapidamente mobilizou uma equipe para a Carolina do Norte.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Parceiros estrat\u00e9gicos para o resgate<\/h2>\n\n\n\n<p>\u201cForam alguns dias agitados de planejamento\u201d, disse Mike Blake-Crawford, diretor de marketing da World Mobile, que se juntou \u00e0 equipe no local. &#8220;Um parceiro nos forneceu um helic\u00f3ptero Black Hawk para levar os AirNodes a algumas das \u00e1reas mais devastadas ao redor de Asheville.\u201d\u00a0<\/p>\n\n\n\n<p>A equipe de instala\u00e7\u00e3o voou para \u00e1reas com infraestrutura danificada e implantou AirNodes para converter os sinais de sat\u00e9lite da Starlink em sinais de celular.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"609\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/01\/SI-CS-World-Mobile-Customer-Story-Image-2-1024x609.png\" alt=\"\" class=\"wp-image-149742\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/01\/SI-CS-World-Mobile-Customer-Story-Image-2-1024x609.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/01\/SI-CS-World-Mobile-Customer-Story-Image-2-300x178.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/01\/SI-CS-World-Mobile-Customer-Story-Image-2-768x457.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/01\/SI-CS-World-Mobile-Customer-Story-Image-2.png 1502w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>Mas, para acessar servi\u00e7os completos de voz e texto, eles precisavam de mais uma pe\u00e7a crucial: n\u00fameros de telefone locais.\u00a0<\/p>\n\n\n\n<p>A World Mobile precisava de um parceiro de servi\u00e7os de numera\u00e7\u00e3o que pudesse fornecer n\u00fameros com capacidade de voz e texto em escala massiva. A Sinch, com seu invent\u00e1rio de mais de 160 milh\u00f5es de n\u00fameros, foi a escolha natural, mas esse n\u00e3o foi o \u00fanico motivo.\u00a0<\/p>\n\n\n\n<p>\u201cN\u00f3s escolhemos a Sinch com base na reputa\u00e7\u00e3o\u201d, disse Gareth Hamer, diretor de servi\u00e7os de operadora da World Mobile. \u201cSempre conheci a Sinch como um fornecedor respeitado de servi\u00e7os de voz. Escolh\u00ea-la foi natural.\u201d\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reconectando uma comunidade com servi\u00e7os de numera\u00e7\u00e3o locais<\/h2>\n\n\n\n<p>Em seguida, a World Mobile trabalhou com organiza\u00e7\u00f5es locais de socorro a desastres para distribuir perfis de eSIM com n\u00fameros de telefone locais da Sinch.\u00a0<\/p>\n\n\n\n<p>&#8220;Essas organiza\u00e7\u00f5es j\u00e1 estavam distribuindo suprimentos como \u00e1gua pot\u00e1vel, combust\u00edvel para geradores, roupas e comida\u201d, disse Mike. \u201cAo nos estabelecermos com eles, poder\u00edamos ajudar centenas de pessoas de uma vez a restaurar sua conex\u00e3o com o mundo exterior.&#8221;\u00a0<\/p>\n\n\n\n<p>Os habitantes locais receberam um c\u00f3digo QR que podiam escanear para ativar instantaneamente um servi\u00e7o m\u00f3vel confi\u00e1vel em seus telefones.\u00a0\u00a0<\/p>\n\n\n\n<p>\u201c\u00c9 muito f\u00e1cil. Sempre que meus p\u00e9s estiveram no ch\u00e3o aqui, consegui fazer uma liga\u00e7\u00e3o\u201d, disse Julia Krupps, l\u00edder local de opera\u00e7\u00f5es de socorro.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Inovando para o dia a dia<\/h2>\n\n\n\n<p>A miss\u00e3o do furac\u00e3o Helene mostrou como a tecnologia flex\u00edvel da World Mobile, combinada com os servi\u00e7os confi\u00e1veis de voz da Sinch, pode restaurar rapidamente comunica\u00e7\u00f5es vitais durante crises. Mas isso \u00e9 apenas o come\u00e7o.\u00a0<\/p>\n\n\n\n<p>Com o suporte da Sinch, a World Mobile continua a expandir seu modelo de rede descentralizada pelos EUA para melhorar a vida cotidiana das pessoas. Juntos, eles est\u00e3o levando conectividade m\u00f3vel est\u00e1vel e acess\u00edvel a comunidades carentes.<\/p>\n","protected":false},"featured_media":149715,"template":"","meta":{"_acf_changed":false},"customer_stories_industry":[112],"customer_stories_products":[647],"class_list":["post-187261","voice_cust_stories","type-voice_cust_stories","status-publish","has-post-thumbnail","hentry","customer_stories_industry-telecom","customer_stories_products-engage"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Como a World Mobile restaurou comunica\u00e7\u00f5es cr\u00edticas para v\u00edtimas do furac\u00e3o Helene - Sinch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/pt\/voice\/cases-de-clientes\/world-mobile\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como a World Mobile restaurou comunica\u00e7\u00f5es cr\u00edticas para v\u00edtimas do furac\u00e3o Helene - Sinch\" \/>\n<meta property=\"og:description\" content=\"Descubra como a World Mobile restabeleceu a cobertura celular para centenas de v\u00edtimas do furac\u00e3o com os servi\u00e7os de numera\u00e7\u00e3o da Sinch. 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