{"id":36008,"date":"2024-08-05T04:14:43","date_gmt":"2024-08-05T04:14:43","guid":{"rendered":"https:\/\/sinchcomdev.local\/podcast\/neurociencia-no-prato-descobrindo-os-segredos-da-experiencia-do-cliente-no-ifood\/"},"modified":"2026-04-07T11:23:44","modified_gmt":"2026-04-07T11:23:44","slug":"neurociencia-no-prato-descobrindo-os-segredos-da-experiencia-do-cliente-no-ifood","status":"publish","type":"podcast","link":"https:\/\/sinch.com\/pt\/podcast\/neurociencia-no-prato-descobrindo-os-segredos-da-experiencia-do-cliente-no-ifood\/","title":{"rendered":"Neuroci\u00eancia no Prato: Descobrindo os Segredos da Experi\u00eancia do Cliente no iFood"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py bg-sand\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">Podcast<\/p>\r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                Smart Conversations 09: Neuroci\u00eancia no Prato: Descobrindo os Segredos da Experi\u00eancia do Cliente no iFood                            <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"\">J\u00e1 parou para pensar por que amamos algumas marcas mais do que outras? Acompanhe esse bate-papo com a Camila Santos e aprenda como aplicar Neuroci\u00eancia na jornada de CX da sua empresa.<\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                                                    \r\n                                \t<div class=\"custom-video\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=2BcdTnfnMXA\" class=\"lazy-video-link\" data-lazy-video=\"2BcdTnfnMXA\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"pt\" data-thumb=\"https:\/\/img.youtube.com\/vi\/2BcdTnfnMXA\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/2BcdTnfnMXA\/maxresdefault.jpg\" alt=\"Neuroci\u00eancia no prato: Descobrindo os segredos da Experi\u00eancia do Cliente com o iFood\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=2BcdTnfnMXA#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/2BcdTnfnMXA\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/2BcdTnfnMXA\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=2BcdTnfnMXA\",\n    \"name\": \"Neuroci\\u00eancia no prato: Descobrindo os segredos da Experi\\u00eancia do Cliente com o iFood\",\n    \"description\": \"J\\u00e1 parou para pensar por que amamos algumas marcas mais do que outras? Acompanhe esse bate-papo com o Denilson Marcelino, que \\u00e9 Especialista em Voz do Cliente no iFood e a Camila Santos, professora de Customer Experience, e aprenda como aplicar a Neuroci\\u00eancia na jornada de CX da sua empresa para entender as tend\\u00eancias dos seus consumidores e antecipar as a\\u00e7\\u00f5es deles.\",\n    \"uploadDate\": \"2023-06-29T23:26:59+00:00\",\n    \"duration\": \"PT57M28S\"\n}        <\/script>\r\n        \t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\r\n                                                    \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n        \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" class=\"section section-py\" id=\"podcast-content-section\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row\">\r\n                <div class=\"col-12 col-lg-3 mb-6 mb-md-7\">\r\n                    <p class=\"fs-xs fw-bold text-accent\">Compartilhar no<\/p>\r\n<div class=\"share-icons d-flex flex-wrap gap-3\">\r\n            <a class=\"btn btn-lg btn-light btn-icon btn-icon-lg btn-light-social\" href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/sinch.com\/pt\/podcast\/neurociencia-no-prato-descobrindo-os-segredos-da-experiencia-do-cliente-no-ifood\/\" target=\"_blank\" rel=\"external\">\r\n            <svg role=\"img\" width=\"32\" height=\"32\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/linkedin.svg\">\r\n                <title>\r\n                    Compartilhar LinkedIn                <\/title>\r\n            <\/svg>\r\n        <\/a>\r\n            <a class=\"btn btn-lg btn-light btn-icon btn-icon-lg btn-light-social\" href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/sinch.com\/pt\/podcast\/neurociencia-no-prato-descobrindo-os-segredos-da-experiencia-do-cliente-no-ifood\/\" target=\"_blank\" rel=\"external\">\r\n            <svg role=\"img\" width=\"32\" height=\"32\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/facebook.svg\">\r\n                <title>\r\n                    Compartilhar Facebook                <\/title>\r\n            <\/svg>\r\n        <\/a>\r\n            <a class=\"btn btn-lg btn-light btn-icon btn-icon-lg btn-light-social\" href=\"https:\/\/twitter.com\/intent\/tweet?text=https:\/\/sinch.com\/pt\/podcast\/neurociencia-no-prato-descobrindo-os-segredos-da-experiencia-do-cliente-no-ifood\/\" target=\"_blank\" rel=\"external\">\r\n            <svg role=\"img\" width=\"32\" height=\"32\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/x.svg\">\r\n                <title>\r\n                    Compartilhar X                <\/title>\r\n            <\/svg>\r\n        <\/a>\r\n    <\/div>                <\/div>\r\n                <div class=\"podcast-content longform-content col-12 col-lg-6\">\r\n                    <h2>Sobre esse epis\u00f3dio<\/h2>\r\n                    <p>Neste epis\u00f3dio do Podcast Smart Conversations, Denilson Marcelino, Especialista em Voz do Cliente no iFood, e Camila Santos, professora de Customer Experience, exploram o uso da Neuroci\u00eancia na constru\u00e7\u00e3o da jornada de Customer Experience (CX) das empresas.<\/p>\n<p>Eles discutem como entender as tend\u00eancias dos consumidores e antecipar suas a\u00e7\u00f5es atrav\u00e9s do emprego inteligente da Neuroci\u00eancia.<\/p>\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-63c13899dd929ecce54c5658645273ed\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Convidada<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Camila Santos, CEO | CamiX Customer<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Curitibana com experi\u00eancia em Barcelona e S\u00e3o Paulo, \u00e9 Publicit\u00e1ria e m\u00e3e da Gaby. Com mais de 10 anos em B2B, atuou em empresas nacionais e multinacionais. Especializada em P&amp;D de conte\u00fado para eventos corporativos e experi\u00eancia do cliente, liderou mais de 200 iniciativas nacionais e internacionais com marcas como B3, Harvard Business Review Brasil, Vivo empresas, Oracle e IBM. Aborda temas como vendas, CX, psicologia nas rela\u00e7\u00f5es humanas e lideran\u00e7a, buscando inspirar as melhores vers\u00f5es das pessoas.<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"235\" height=\"190\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Podcast-Neurociencia-no-Prato-Descobrindo-os-Segredos-da-Experiencia-do-Cliente-no-iFood-02.png\" class=\"img-fluid\" alt=\"Imagem para Camila Santos, CEO | CamiX Customer\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Podcast-Neurociencia-no-Prato-Descobrindo-os-Segredos-da-Experiencia-do-Cliente-no-iFood-02.png 470w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Podcast-Neurociencia-no-Prato-Descobrindo-os-Segredos-da-Experiencia-do-Cliente-no-iFood-02-300x243.png 300w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-a0afbf75efa1026382e7dc7cb64baaf0\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Convidado<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Denilson Marcelino, Coordenador de Voc do Cliente | iFood<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Apaixonado pelo universo de CX, drivado pelo prop\u00f3sito de proporcionar melhores experi\u00eancias aos nossos clientes. E f\u00e3 de carteirinha de profissionais e empresas que colocam o cliente no centro de suas decis\u00f5es.<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"235\" height=\"190\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Podcast-Conquistando-coracoes-e-estomagos-a-arte-do-iFood-em-construir-comunidades-01.png\" class=\"img-fluid\" alt=\"Imagem para Denilson Marcelino, Coordenador de Voc do Cliente | iFood\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Podcast-Conquistando-coracoes-e-estomagos-a-arte-do-iFood-em-construir-comunidades-01.png 470w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Podcast-Conquistando-coracoes-e-estomagos-a-arte-do-iFood-em-construir-comunidades-01-300x243.png 300w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-49ef2437e80126b419922d7b5085e3f2\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Principais Insights<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                                                                <div class=\"accordion accordion-widget d-flex flex-column gap-3 m-0\" id=\"accordion-block-49ef2437e80126b419922d7b5085e3f2\">\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-49ef2437e80126b419922d7b5085e3f2-1\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4\"\r\n                                                        data-counter=\"1\"\r\n                                                        data-bs-target=\"#collapse-block-49ef2437e80126b419922d7b5085e3f2-1\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"true\"\r\n                                                        aria-controls=\"collapse-block-49ef2437e80126b419922d7b5085e3f2-1\">\r\n                                                        <span class=\"h6 mb-0\">Neuroci\u00eancia na Jornada do Cliente<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-49ef2437e80126b419922d7b5085e3f2-1\"\r\n                                                    class=\"accordion-collapse collapse show\"\r\n                                                    aria-labelledby=\"heading-block-49ef2437e80126b419922d7b5085e3f2-1\"\r\n                                                    data-bs-parent=\"#accordion-block-49ef2437e80126b419922d7b5085e3f2\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">O epis\u00f3dio destaca a aplica\u00e7\u00e3o da Neuroci\u00eancia na experi\u00eancia do cliente, revelando como as empresas podem utilizar meios neurocient\u00edficos para criar jornadas de CX mais eficazes e engajadoras.<\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-49ef2437e80126b419922d7b5085e3f2-2\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"2\"\r\n                                                        data-bs-target=\"#collapse-block-49ef2437e80126b419922d7b5085e3f2-2\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-49ef2437e80126b419922d7b5085e3f2-2\">\r\n                                                        <span class=\"h6 mb-0\">Compreens\u00e3o do Comportamento do Consumidor<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-49ef2437e80126b419922d7b5085e3f2-2\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    aria-labelledby=\"heading-block-49ef2437e80126b419922d7b5085e3f2-2\"\r\n                                                    data-bs-parent=\"#accordion-block-49ef2437e80126b419922d7b5085e3f2\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">A conversa revela a import\u00e2ncia de compreender o comportamento do consumidor atrav\u00e9s da Neuroci\u00eancia, permitindo que as empresas prevejam a\u00e7\u00f5es, tomem decis\u00f5es mais informadas e se destaquem em um mercado competitivo.<\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-49ef2437e80126b419922d7b5085e3f2-3\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"3\"\r\n                                                        data-bs-target=\"#collapse-block-49ef2437e80126b419922d7b5085e3f2-3\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-49ef2437e80126b419922d7b5085e3f2-3\">\r\n                                                        <span class=\"h6 mb-0\">Fatores Emocionais e Tomada de Decis\u00e3o<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-49ef2437e80126b419922d7b5085e3f2-3\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    aria-labelledby=\"heading-block-49ef2437e80126b419922d7b5085e3f2-3\"\r\n                                                    data-bs-parent=\"#accordion-block-49ef2437e80126b419922d7b5085e3f2\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">O epis\u00f3dio explora como os fatores emocionais influenciam a tomada de decis\u00e3o do cliente, e como as empresas podem aproveitar essas influ\u00eancias para criar conex\u00f5es mais profundas e duradoura.<\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                            <\/div>\r\n                                                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-02fc622c0f1581d60ed4f961e61a2751\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Highlights do epis\u00f3dio<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Aplica\u00e7\u00e3o da Neuroci\u00eancia no CX                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    O destaque est\u00e1 na integra\u00e7\u00e3o da Neuroci\u00eancia na jornada do cliente, apresentando como as empresas podem utilizar dados neurocient\u00edficos para otimizar cada etapa da experi\u00eancia do consumidor.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Previs\u00e3o das A\u00e7\u00f5es do Consumidor                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    O epis\u00f3dio aborda como a Neuroci\u00eancia pode ajudar as empresas a antecipar as a\u00e7\u00f5es dos consumidores, permitindo que adaptem suas estrat\u00e9gias para atender \u00e0s necessidades e desejos em constante mudan\u00e7a.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Conex\u00f5es Emocionais Duradouras                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Os convidados exploram como as empresas podem alavancar a Neuroci\u00eancia para criar conex\u00f5es emocionais aut\u00eanticas com os clientes, promovendo rela\u00e7\u00f5es de longo prazo e lealdade \u00e0 marca.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n","protected":false},"featured_media":64331,"parent":0,"template":"","class_list":["post-36008","podcast","type-podcast","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Neuroscience and customer experience at iFood | Sinch<\/title>\n<meta name=\"description\" content=\"Os segredos da Neuroci\u00eancia na experi\u00eancia do cliente no iFood 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