aqui<\/a>. <\/p>\n\n\n\n“Atrav\u00e9s das mensagens do CPaaS, Sinch torna poss\u00edvel \u00e0s empresas alcan\u00e7ar pessoas em qualquer lugar em praticamente qualquer canal”, disse Oscar Werner, CEO da Sinch. “Com aplica\u00e7\u00f5es como a Chatlayer, facilitamos – sem a necessidade de recursos tecnol\u00f3gicos – a automatiza\u00e7\u00e3o da comunica\u00e7\u00e3o com seus clientes usando os chatbots AI e voicebots”. <\/p>\n\n\n\n
“Disponibilizamos a nossos clientes Chatlayer mais de 600 conex\u00f5es diretas com operadoras de redes m\u00f3veis, aproveitando os aplicativos de mensagens mais populares, como o WhatsApp, Telegramas e mensagens comerciais do Google. Isto garante que as empresas possam criar experi\u00eancias de conversa\u00e7\u00e3o em qualquer canal que queiram em qualquer parte do mundo”. <\/p>\n\n\n\n
Os clientes preferem uma conversa cont\u00ednua \u00e0 medida que se movimentam atrav\u00e9s de canais e dispositivos diferentes. Esta \u00e9 uma oportunidade \u00fanica para as marcas oferecerem experi\u00eancias de conversa\u00e7\u00e3o ricas e significativas. As empresas t\u00eam visto 30-50% de aumento nas convers\u00f5es, 20-80% de redu\u00e7\u00e3o de custos no atendimento ao cliente e um aumento 3X na pontua\u00e7\u00e3o do NPS com estes tipos de capacidades. <\/p>\n\n\n\n
Fonte: Gartner, “Magic Quadrant for Enterprise Conversational AI Platforms”, por: Magnus Revang, Anthony Mullen, Bern Elliot, publicado em 24 de janeiro de 2022 <\/p>\n\n\n\n
Isen\u00e7\u00e3o de responsabilidade da Gartner: <\/strong><\/p>\n\n\n\nGARTNER \u00e9 uma marca registrada e marca de servi\u00e7o da Gartner, Inc. e\/ou de suas afiliadas nos EUA e internacionalmente e \u00e9 usada aqui com permiss\u00e3o. Todos os direitos reservados. A Gartner n\u00e3o endossa nenhum fornecedor, produto ou servi\u00e7o descrito em nossas publica\u00e7\u00f5es de pesquisa e n\u00e3o aconselha os usu\u00e1rios de tecnologia a selecionar somente os fornecedores com as mais altas classifica\u00e7\u00f5es ou outra designa\u00e7\u00e3o. As publica\u00e7\u00f5es de pesquisa do Gartner consistem nas opini\u00f5es da organiza\u00e7\u00e3o de pesquisa do Gartner e n\u00e3o devem ser interpretadas como declara\u00e7\u00f5es de fato. A Gartner se isenta de todas as garantias, expressas ou impl\u00edcitas, com rela\u00e7\u00e3o a esta pesquisa, incluindo quaisquer garantias de comerciabilidade ou adequa\u00e7\u00e3o a um determinado prop\u00f3sito. <\/p>\n\n\n\n
Sobre a Sinch <\/strong><\/p>\n\n\n\nA plataforma l\u00edder de comunica\u00e7\u00e3o em nuvem da Sinch permite que as empresas cheguem a todos no planeta, em segundos ou menos, atrav\u00e9s de mensagens m\u00f3veis, e-mail, voz e v\u00eddeo. Mais de 150.000 empresas, incluindo muitas das maiores empresas e operadoras m\u00f3veis do mundo, usam a plataforma de tecnologia avan\u00e7ada da Sinch para se envolver com seus clientes. A Sinch tem sido rent\u00e1vel e tem crescido rapidamente desde sua funda\u00e7\u00e3o em 2008. Est\u00e1 sediada em Estocolmo, Su\u00e9cia, e tem presen\u00e7a local em mais de 50 pa\u00edses. As a\u00e7\u00f5es s\u00e3o negociadas na NASDAQ de Estocolmo: XSTO:SINCH. Visite-nos em https:\/\/sinch.com\/pt\/<\/a><\/p>\n","protected":false},"featured_media":36351,"template":"","news_category":[],"class_list":["post-36350","news","type-news","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nSinch no Gartner Magic Quadrant 2022 | Sinch<\/title>\n<meta name=\"description\" content=\"Sinch foi inclu\u00edda no 2022 Gartner\u00ae Magic Quadrant\u2122 para Plataformas de IA conversacional para empresas\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/pt\/news\/sinch-foi-incluida-no-2022-gartnerr-magic-quadranttm-para-plataformas-de-ia-conversacional\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sinch no Gartner Magic Quadrant 2022 | Sinch\" \/>\n<meta property=\"og:description\" content=\"Sinch foi 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