{"id":190504,"date":"2026-06-07T15:21:37","date_gmt":"2026-06-07T15:21:37","guid":{"rendered":"https:\/\/sinch.com\/news\/sinch-lanca-servicos-de-interrupcao-de-psap-do-911-compativeis-com-a-fcc-para-fortalecer-a-seguranca-publica\/"},"modified":"2026-06-30T13:14:12","modified_gmt":"2026-06-30T13:14:12","slug":"sinch-lanca-servicos-de-interrupcao-de-psap-do-911-compativeis-com-a-fcc-para-fortalecer-a-seguranca-publica","status":"publish","type":"news","link":"https:\/\/sinch.com\/pt\/noticias\/sinch-lanca-servicos-de-interrupcao-de-psap-do-911-compativeis-com-a-fcc-para-fortalecer-a-seguranca-publica\/","title":{"rendered":"Sinch lan\u00e7a servi\u00e7os de interrup\u00e7\u00e3o de PSAP do 911 compat\u00edveis com a FCC para fortalecer a seguran\u00e7a p\u00fablica\u00a0"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Ajudando provedores de servi\u00e7os a cumprir o compliance e evitar multas caras da FCC<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ATLANTA, Ge\u00f3rgia e ESTOCOLMO, Su\u00e9cia \u2013 21 de janeiro de 2025<\/strong>\u202f\u2013\u202fA <strong>Sinch<\/strong>\u202f(Sinch AB (publ) \u2013 XSTO: SINCH), que lidera os EUA na acelera\u00e7\u00e3o dos recursos do 911 de pr\u00f3xima gera\u00e7\u00e3o, introduziu seus servi\u00e7os de interrup\u00e7\u00e3o de PSAP do 911, uma solu\u00e7\u00e3o de ponta projetada para ajudar os provedores de servi\u00e7os a atender aos novos requisitos da FCC e evitar multas. Este servi\u00e7o permite a comunica\u00e7\u00e3o precisa e oportuna com os Pontos de Atendimento de Seguran\u00e7a P\u00fablica (PSAPs), os call centers de emerg\u00eancia respons\u00e1veis por receber as chamadas do 911 e enviar os primeiros socorristas, essenciais para manter sistemas de resposta a emerg\u00eancias confi\u00e1veis.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A partir de 15 de abril de 2025, os provedores de servi\u00e7os devem notificar os PSAPs afetados em at\u00e9 30 minutos ap\u00f3s a identifica\u00e7\u00e3o de uma interrup\u00e7\u00e3o do 911 e atualizar regularmente as informa\u00e7\u00f5es at\u00e9 resolver o problema. A Sinch simplifica esse processo oferecendo informa\u00e7\u00f5es de contato de PSAP atualizadas e uma solu\u00e7\u00e3o de notifica\u00e7\u00e3o pronta para uso, garantindo que os provedores possam cumprir as regras da FCC sem o \u00f4nus do gerenciamento manual de dados ou atrasos na comunica\u00e7\u00e3o.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quando ocorre uma interrup\u00e7\u00e3o na rede do 911, os Pontos de Atendimento de Seguran\u00e7a P\u00fablica (PSAPs) agem rapidamente para minimizar a interrup\u00e7\u00e3o e garantir que as chamadas de emerg\u00eancia sejam atendidas. Planos de conting\u00eancia s\u00e3o ativados, muitas vezes redirecionando as chamadas para centros vizinhos ou instala\u00e7\u00f5es de backup para manter o servi\u00e7o. Os PSAPs podem notificar o p\u00fablico por meio de ferramentas como Alertas de Emerg\u00eancia Sem Fio ou redes sociais, fornecendo maneiras alternativas de contatar os servi\u00e7os de emerg\u00eancia. Os primeiros socorristas tamb\u00e9m s\u00e3o alertados para adaptar seus protocolos, e os PSAPs pr\u00f3ximos se coordenam para lidar de forma eficaz com as chamadas redirecionadas.\u00a0 A notifica\u00e7\u00e3o oportuna \u00e9 fundamental \u2014 ela salva vidas ao ativar uma a\u00e7\u00e3o r\u00e1pida, garante a prontid\u00e3o operacional e mant\u00e9m a confian\u00e7a do p\u00fablico por meio de uma comunica\u00e7\u00e3o clara. Embora as respostas possam variar, a prioridade \u00e9 sempre proteger a seguran\u00e7a p\u00fablica e manter os servi\u00e7os de emerg\u00eancia funcionando perfeitamente, mesmo em circunst\u00e2ncias desafiadoras.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cA integridade das comunica\u00e7\u00f5es do 911 \u00e9 inegoci\u00e1vel e a Sinch se orgulha de oferecer uma solu\u00e7\u00e3o que garante a seguran\u00e7a p\u00fablica ao mesmo tempo em que reduz a carga operacional para os provedores de servi\u00e7os\u201d, disse Chandy Ghosh, gerente geral e diretora de opera\u00e7\u00f5es dos servi\u00e7os de emerg\u00eancia da Sinch. \u201cNossos servi\u00e7os s\u00e3o projetados para tornar o compliance f\u00e1cil, para que os provedores possam se concentrar no que mais importa: salvar vidas.\u201d Embora o compliance com a FCC possa parecer assustador, a Sinch \u00e9 o \u00fanico provedor que oferece um portal simples e pronto para uso e uma solu\u00e7\u00e3o baseada em API que aborda diretamente o desafio de se manter atualizado com os contatos de interrup\u00e7\u00e3o de PSAP e executar notifica\u00e7\u00f5es oportunas. Com anos de especializa\u00e7\u00e3o em comunica\u00e7\u00f5es de emerg\u00eancia, a Sinch \u00e9 uma parceira confi\u00e1vel para os provedores de servi\u00e7os, viabilizando o compliance enquanto melhora a confiabilidade dos sistemas do 911 em todo o pa\u00eds.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Sinch \u00e9 pioneira em um futuro em que comunica\u00e7\u00f5es confi\u00e1veis e seguras melhoram todos os aspectos do engajamento do cliente e da seguran\u00e7a p\u00fablica.\u00a0 Pronto para aumentar a confiabilidade de seu servi\u00e7o do 911 e entrar em conformidade com os regulamentos da FCC, <a href=\"https:\/\/sinch.com\/pt\/telecomunicacoes\/servicos-de-emergencia\/\" target=\"_blank\" rel=\"noreferrer noopener\">fale com nossos especialistas<\/a>.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Saiba mais sobre a Sinch e suas <a href=\"https:\/\/sinch.com\/pt\/telecomunicacoes\/servicos-de-emergencia\/\" target=\"_blank\" rel=\"noreferrer noopener\">solu\u00e7\u00f5es de servi\u00e7os de emerg\u00eancia<\/a>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">* <a href=\"https:\/\/www.federalregister.gov\/documents\/2023\/02\/15\/2023-01479\/disruptions-to-communications-improving-911-reliability\" target=\"_blank\" rel=\"noreferrer noopener\">Federal Register: interrup\u00e7\u00f5es nas comunica\u00e7\u00f5es; melhorando a confiabilidade do 911<\/a>\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">#\u202f #\u202f #\u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sobre a Sinch:<\/strong>\u202f\u202f\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Sinch est\u00e1 liderando a comunica\u00e7\u00e3o mundial. Mais de 175.000 empresas \u2013 incluindo muitas das maiores empresas de tecnologia do mundo \u2013 contam com a Digital Customer Communications Cloud da Sinch para melhorar a experi\u00eancia do cliente por meio de envio de mensagens m\u00f3veis, voz e e-mail. A Sinch \u00e9 lucrativa e de r\u00e1pido crescimento desde que foi fundada em 2008. A empresa tem sede em Estocolmo, na Su\u00e9cia, com a\u00e7\u00f5es negociadas na NASDAQ Estocolmo: XSTO:\u202f Sinch. Saiba mais em sinch.com\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pr\u00eamios\/reconhecimentos recentes:<\/strong>\u202f\u202f\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sinch \u00e9 nomeada Parceira de Revenda ISV do Ano em Adobe Digital Experience de 2024\u202f\u202f\u202f\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sinch \u00e9 reconhecida como l\u00edder no CPaaS Omdia Universe de 2024\u202f\u202f\u202f\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sinch \u00e9 nomeada l\u00edder no Gartner\u00ae Magic Quadrant\u2122 para CPaaS de 2024\u202f\u202f\u202f\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sinch \u00e9 nomeada l\u00edder no CPaaS Leaderboard, Juniper Research de 2024\u202f\u202f\u202f\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A Sinch foi reconhecida como l\u00edder no IDC MarketScape para CPaaS em 2023\u202f\u202f<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Para obter mais informa\u00e7\u00f5es, entre em contato:<\/strong>\u202f\u202f\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Janet Lennon\u202f\u202f\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Diretora de Rela\u00e7\u00f5es P\u00fablicas e Comunica\u00e7\u00f5es Globais\u202f\u202f\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:janet.lennon@sinch.com\" target=\"_blank\" rel=\"noreferrer noopener\">janet.lennon@sinch.com<\/a>\u202f\u202f\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"featured_media":0,"template":"","news_category":[],"class_list":["post-190504","news","type-news","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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