{"id":190267,"date":"2026-06-07T11:53:31","date_gmt":"2026-06-07T11:53:31","guid":{"rendered":"https:\/\/sinch.com\/news\/sinch-lanca-conector-omnicanal-salesforce-appexchange-expandindo-recursos-de-envio-de-mensagens\/"},"modified":"2026-06-07T11:53:32","modified_gmt":"2026-06-07T11:53:32","slug":"sinch-lanca-conector-omnicanal-salesforce-appexchange-expandindo-recursos-de-envio-de-mensagens","status":"publish","type":"news","link":"https:\/\/sinch.com\/pt\/news\/sinch-lanca-conector-omnicanal-salesforce-appexchange-expandindo-recursos-de-envio-de-mensagens\/","title":{"rendered":"Sinch lan\u00e7a o Conector Omnicanal no Salesforce AppExchange, expandindo os recursos de envio de mensagens para as empresas"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>S\u00e3o Francisco, CA, e Estocolmo, Su\u00e9cia \u2013\u00a0<\/strong><strong>8 de julho de 2024 \u2013\u00a0<\/strong>A Sinch (Sinch AB (publ) \u2013 XSTO: SINCH),\u00a0que est\u00e1 liderando a comunica\u00e7\u00e3o mundial por meio da sua Customer Communications Cloud,\u00a0introduziu hoje o Conector Omnicanal da Sinch no Salesforce AppExchange.\u00a0 Essa solu\u00e7\u00e3o inovadora aprimora as oportunidades de marketing conversacional e a experi\u00eancia do cliente ao oferecer aos clientes do Salesforce Marketing Cloud\u00a0recursos avan\u00e7ados de mensagens unidirecionais e mensagens bidirecionais.\u00a0 A solu\u00e7\u00e3o j\u00e1 est\u00e1 dispon\u00edvel no\u00a0<a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N4V00000ITTGTUA5\">Salesforce AppExchange<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O Conector Omnicanal da Sinch se integra perfeitamente ao ecossistema do Salesforce, capacitando as empresas a elevar suas estrat\u00e9gias de marketing, alcan\u00e7ando e engajando os clientes em seus canais preferidos. Esta nova oferta expande o alcance dos recursos da plataforma\u00a0<a href=\"https:\/\/www.salesforce.com\/marketing\/\">Salesforce Marketing Cloud<\/a>\u00a0, fornecendo um pacote abrangente de recursos de envio de mensagens omnicanal. As empresas agora podem se conectar com os clientes por meio de mensagens unidirecionais e mensagens bidirecionais em 13 canais diversos, incluindo plataformas como RCS, Kakao Talk, Viber e Instagram.\u00a0 Isso expande os canais nativos do Salesforce de SMS, MMS, e-mail, WhatsApp e LINE, fornecendo uma solu\u00e7\u00e3o de comunica\u00e7\u00e3o abrangente.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cCom o Conector Omnicanal da Sinch, as empresas podem aprimorar sua comunica\u00e7\u00e3o com o cliente, personalizar os engajamentos e maximizar o retorno de seus investimentos em marketing\u201d, disse Jonathan Campbell, Diretor S\u00eanior de Produtos de Envio de Mensagens da Sinch.\u00a0 \u201cOs usu\u00e1rios do Salesforce Marketing Cloud agora podem aproveitar um espectro mais amplo de canais de envio de mensagens por meio da Sinch, al\u00e9m daqueles diretamente supported pelo Salesforce, para otimizar suas estrat\u00e9gias de marketing e elevar o engajamento do cliente.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0Para come\u00e7ar, os usu\u00e1rios do Salesforce Marketing Cloud simplesmente precisam ter uma conta existente e integrar a Conversation API por meio do painel da Sinch. A partir da\u00ed, eles podem ativar facilmente os canais de sua prefer\u00eancia, adaptando sua estrat\u00e9gia de envio de mensagens para atender \u00e0s necessidades exclusivas de sua empresa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Sinch tem uma parceria com o Salesforce desde 2014, quando o Salesforce expandiu sua oferta de SMS para os mercados internacionais. A Sinch \u00e9 uma\u00a0<a href=\"https:\/\/sinch.com\/pt\/news\/sinch-anuncia-colaboracao-estrategica-salesforce-por-meio-de-solucao-de-envio-de-mensagens-de-nivel-corporativo\/\">fornecedora estrat\u00e9gica do Salesforce para a<\/a>\u00a0\u00a0<a>entrega<\/a>\u00a0global de SMS e fornece solu\u00e7\u00f5es de envio de mensagens de n\u00edvel corporativo que oferecem suporte ao Salesforce e \u00e0 sua base global de clientes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para mais informa\u00e7\u00f5es, acesse\u00a0<a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N4V00000ITTGTUA5\">Conector Omnicanal da Sinch<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce, AppExchange, Marketing Cloud e outras est\u00e3o entre as marcas comerciais da Salesforce, Inc.<\/p>\n","protected":false},"featured_media":0,"template":"","news_category":[],"class_list":["post-190267","news","type-news","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sinch - Sinch lan\u00e7a o Conector Omnicanal no Salesforce<\/title>\n<meta name=\"description\" content=\"Conecte-se com os clientes e torne o engajamento pessoal com nossas ferramentas simples e program\u00e1veis de SMS, voz, v\u00eddeo e verifica\u00e7\u00e3o. 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