{"id":188136,"date":"2026-06-03T14:52:24","date_gmt":"2026-06-03T14:52:24","guid":{"rendered":"https:\/\/sinch.com\/news\/solucao-sinch-contact-pro-agora-sap-endorsed-app-disponivel-sapr-store\/"},"modified":"2026-06-04T22:40:02","modified_gmt":"2026-06-04T22:40:02","slug":"solucao-sinch-contact-pro-agora-sap-endorsed-app-disponivel-sapr-store","status":"publish","type":"news","link":"https:\/\/sinch.com\/pt\/news\/solucao-sinch-contact-pro-agora-sap-endorsed-app-disponivel-sapr-store\/","title":{"rendered":"Solu\u00e7\u00e3o Sinch Contact Pro agora \u00e9 um SAP Endorsed App dispon\u00edvel na SAP\u00ae Store"},"content":{"rendered":"\n<p><em>A solu\u00e7\u00e3o de contact center capacita as empresas com uma op\u00e7\u00e3o segura e bem integrada para fornecer um atendimento ao cliente omnicanal superior <\/em><\/p>\n\n\n\n<p><strong>ESTOCOLMO, Su\u00e9cia \u2013 21 de fevereiro de 2023 \u2013<\/strong> A Sinch, a Customer Communications Cloud, anunciou hoje a sua solu\u00e7\u00e3o Sinch <a href=\"https:\/\/store.sap.com\/dcp\/en\/product\/display-0000059522_live_v1\/sinch-contact-pro\">Contact Pro<\/a>, que oferece suporte ao atendimento ao cliente omnicanal em escala, agora \u00e9 um SAP Endorsed App dispon\u00edvel na <a href=\"https:\/\/store.sap.com\/dcp\/en\/\">SAP<\/a><a href=\"https:\/\/store.sap.com\/dcp\/en\/\"><sup>\u00ae<\/sup><\/a><a href=\"https:\/\/store.sap.com\/dcp\/en\/\"> Store<\/a>. Os SAP Endorsed Apps s\u00e3o uma categoria de solu\u00e7\u00f5es do ecossistema de parceiros da SAP para ajudar os clientes a se tornarem empresas inteligentes e com a melhor gest\u00e3o. Dos milhares de parceiros da SAP, apenas 30 s\u00e3o endossados pela SAP, sendo o Sinch Contact Pro a \u00fanica solu\u00e7\u00e3o de contact center endossada pela SAP. A solu\u00e7\u00e3o funciona com SAP<sup>\u00ae<\/sup> S\/4HANA<sup>\u00ae<\/sup>, SAP CRM e SAP Service Cloud.<\/p>\n\n\n\n<p>Os aplicativos endossados complementam e estendem os produtos da SAP e destinam-se a entregar valor com os resultados desejados \u2013 de forma r\u00e1pida, f\u00e1cil e com o suporte da SAP. As solu\u00e7\u00f5es s\u00e3o testadas e <a href=\"https:\/\/www.sap.com\/partners\/partner-program\/certify-my-solution.html#endorsed-apps\">certificadas como premium pela SAP<\/a> com seguran\u00e7a adicional, testes aprofundados e medi\u00e7\u00f5es em rela\u00e7\u00e3o aos resultados de refer\u00eancia. Passar com sucesso por esses testes ressalta o valor que o Sinch Contact Pro entrega aos clientes da SAP como um parceiro de tecnologia inovadora.<\/p>\n\n\n\n<p>\u201cOferecer experi\u00eancias do cliente omnicanal pode ser uma tarefa desafiadora, se tratada de forma fragmentada. Como a primeira e \u00fanica solu\u00e7\u00e3o de contact center endossada pela SAP, o Sinch Contact Pro otimizar\u00e1 a experi\u00eancia do cliente omnicanal e capacitar\u00e1 as empresas que usam a tecnologia SAP a alcan\u00e7ar os seus pr\u00f3prios clientes onde e quando for melhor para eles\u201d, disse Mirko Benetti, vice-presidente e chefe da unidade Contact Pro da Sinch. \u201cAtrav\u00e9s da nossa parceria com a SAP, expandimos o nosso alcance e esse endosso \u00e9 um indicativo do nosso relacionamento duradouro.\u201d<\/p>\n\n\n\n<p>Com o Sinch Contact Pro, as empresas podem fornecer aos seus clientes um atendimento ao cliente omnicanal superior e podem ser contatadas por telefone\/voz, e-mail, web chat, SMS ou apps de mensagens como WhatsApp ou Facebook Messenger. O Sinch Contact Pro oferece integra\u00e7\u00e3o pronta para uso com o SAP Service Cloud. Ao utilizar o Sinch Contact Pro, as empresas podem usar o poder da IA para impulsionar a efici\u00eancia e levar a intimidade com o cliente ao pr\u00f3ximo n\u00edvel.<\/p>\n\n\n\n<p>\u201cAs inova\u00e7\u00f5es do ecossistema s\u00e3o essenciais para a vis\u00e3o da SAP e para a entrega da empresa inteligente aos clientes da SAP\u201d, disse Darryl Gray, vice-presidente global de monetiza\u00e7\u00e3o e sucesso de solu\u00e7\u00f5es de parceiros de software da SAP. \u201cAplaudimos a Sinch por alcan\u00e7ar o status de aplicativo endossado pela SAP para a sua solu\u00e7\u00e3o Contact Pro. Parceiros como a Sinch est\u00e3o posicionados para nos ajudar a entregar uma estrat\u00e9gia que prioriza a nuvem com inova\u00e7\u00f5es integradas, que comprovadamente fornecem valor ao mesmo tempo em que resolvem os principais desafios das empresas.\u201d<em><\/em><\/p>\n\n\n\n<p>As empresas que usam solu\u00e7\u00f5es SAP agora podem confiar no Sinch Contact Pro como a op\u00e7\u00e3o de solu\u00e7\u00e3o de contact center endossada pela SAP. O Sinch Contact Pro est\u00e1 dispon\u00edvel na <a href=\"https:\/\/store.sap.com\/dcp\/en\/\">SAP Store<\/a>.<\/p>\n\n\n\n<p><strong>Sobre a Sinch<\/strong><\/p>\n\n\n\n<p>A Sinch, a Customer Communications Cloud, impulsiona diretamente conversas significativas entre as empresas e os seus clientes. Mais de 150.000 empresas \u2014 incluindo muitas das maiores empresas do mundo \u2014 contam com a Sinch e sua super-rede global, que \u00e9 a rede mais segura e confi\u00e1vel para envio de mensagens, voz e e-mail. A Sinch \u00e9 lucrativa e de r\u00e1pido crescimento desde que foi fundada em 2008. Ela est\u00e1 sediada em Estocolmo, na Su\u00e9cia, com a\u00e7\u00f5es negociadas na NASDAQ Stockholm: XSTO:SINCH. Saiba mais em sinch.com.<\/p>\n\n\n\n<p><strong>Sobre a SAP<\/strong><\/p>\n\n\n\n<p>A SAP e outros produtos e servi\u00e7os da SAP mencionados aqui, bem como os seus respectivos logotipos, s\u00e3o marcas comerciais ou marcas registradas da SAP SE na Alemanha e em outros pa\u00edses. Consulte <a href=\"https:\/\/www.sap.com\/copyright\">https:\/\/www.sap.com\/copyright<\/a> para obter informa\u00e7\u00f5es e avisos adicionais sobre marcas comerciais.<\/p>\n\n\n\n<p><em>###<\/em><\/p>\n\n\n\n<p><strong>Para obter mais informa\u00e7\u00f5es, entre em contato:<\/strong><\/p>\n\n\n\n<p><strong>Jeff Hasen<\/strong><\/p>\n\n\n\n<p><strong>VP de Comunica\u00e7\u00f5es da Sinch<\/strong><\/p>\n\n\n\n<p><a href=\"mailto:jeffhasen@sinch.com\"><strong>jeff.hasen@sinch.com<\/strong><\/a><\/p>\n","protected":false},"featured_media":17761,"template":"","news_category":[586],"class_list":["post-188136","news","type-news","status-publish","has-post-thumbnail","hentry","news_category-comunicados-de-imprensa"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Descubra a solu\u00e7\u00e3o Sinch Contact Pro, agora SAP Endorsed - Sinch<\/title>\n<meta name=\"description\" content=\"A solu\u00e7\u00e3o Sinch Contact Pro, que oferece suporte ao atendimento ao cliente omnicanal em escala, agora \u00e9 um SAP Endorsed App\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/pt\/news\/solucao-sinch-contact-pro-agora-sap-endorsed-app-disponivel-sapr-store\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Descubra a solu\u00e7\u00e3o Sinch Contact Pro, agora SAP Endorsed - 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