{"id":188027,"date":"2026-06-03T13:48:50","date_gmt":"2026-06-03T13:48:50","guid":{"rendered":"https:\/\/sinch.com\/news\/sinch-reconhecida-lider-idc-marketscape-cpaas\/"},"modified":"2026-06-03T13:48:51","modified_gmt":"2026-06-03T13:48:51","slug":"sinch-reconhecida-lider-idc-marketscape-cpaas","status":"publish","type":"news","link":"https:\/\/sinch.com\/pt\/noticias\/sinch-reconhecida-lider-idc-marketscape-cpaas\/","title":{"rendered":"Sinch \u00e9 reconhecida como L\u00edder no IDC MarketScape para CPaaS"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><span><span>ATLANTA, EUA e ESTOCOLMO, SU\u00c9CIA \u2013 25 de maio de 2023 \u2013 A Sinch, que promove conversas significativas entre empresas e seus clientes por meio de sua Customer Communications Cloud, anunciou hoje que a empresa foi reconhecida como L\u00edder na avalia\u00e7\u00e3o de fornecedores do IDC MarketScape: Worldwide Communications Platform-as-a-Service (\u201cCPaaS\u201d) de 2023 (doc. n\u00ba US50607923, maio de 2023). O relat\u00f3rio observa: \u201cCom suas profundas interconex\u00f5es de rede com operadoras m\u00f3veis e presen\u00e7a local em 64 pa\u00edses, a Sinch tem uma base s\u00f3lida para a entrega de servi\u00e7os de qualidade e confi\u00e1veis.\u201d<\/span><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span><span>O trecho do relat\u00f3rio do IDC MarketScape est\u00e1 dispon\u00edvel <a href=\"https:\/\/sinch.com\/resources\/sinch-named-leader-idc-marketscape-2023\/\">aqui<\/a>.<\/span><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span><span><span>\u201cConsidere a Sinch quando for uma empresa de atua\u00e7\u00e3o global e estiver em busca de um provedor de CPaaS com ampla cobertura global e um portf\u00f3lio robusto, que abrange desde APIs de comunica\u00e7\u00f5es b\u00e1sicas at\u00e9 solu\u00e7\u00f5es low-code, no-code e SaaS com profundos recursos de marketing e engajamento do cliente\u201d, afirmou Courtney Munroe, vice-presidente de pesquisa de Worldwide Telecommunications Research da IDC.<\/span><\/span><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span><span><span><span><span lang=\"EN-US\"><span>\u201c<\/span><\/span><span><span>Quando for uma empresa de menor porte, desejar\u00e1 explorar o portf\u00f3lio de engajamento do cliente da Sinch, que foi projetado especificamente para esse segmento de mercado e \u00e9 extremamente f\u00e1cil de implantar. Al\u00e9m da cobertura global do fornecedor, as empresas locais e regionais tamb\u00e9m se beneficiar\u00e3o da experi\u00eancia da Sinch em torno dos ambientes regulat\u00f3rios locais, especialmente na Europa, Estados Unidos, Brasil e \u00cdndia.&#8221;<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span><span><span>\u201cA digitaliza\u00e7\u00e3o da empresa e da sociedade continua em ritmo acelerado e a comunica\u00e7\u00e3o digital \u00e9 o pilar que ativa a transforma\u00e7\u00e3o\u201d, disse a CEO da Sinch, Laurinda Pang. \u201cPor meio do crescimento org\u00e2nico e adquirido, estabelecemos a Sinch como uma for\u00e7a l\u00edder no mercado global com uma oferta poderosa em envio de mensagens, voz e e-mail. <\/span><\/span><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span><span>\u201cSabemos que uma boa experi\u00eancia do cliente digital aproveita cada canal de comunica\u00e7\u00e3o no qual tem o maior impacto. Muitas vezes, um e-mail \u00e9 a maneira mais adequada para <\/span><\/span><span><span>confirmar um pedido; os avisos de entrega de pacotes s\u00e3o melhor enviados por mensagem de texto, e os problemas de atendimento ao cliente s\u00e3o idealmente tratados com uma chamada de voz ou pelo WhatsApp. Nossos servi\u00e7os de comunica\u00e7\u00e3o em nuvem tornam mais f\u00e1cil para as empresas usarem o canal de comunica\u00e7\u00e3o certo no momento certo.\u201d<\/span><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span><span>Obtenha o trecho da avalia\u00e7\u00e3o de fornecedores do IDC MarketScape: Worldwide CPaaS Service Providers de 2023 para saber por que a Sinch foi reconhecida como L\u00edder.<\/span><\/span><\/p>\n","protected":false},"featured_media":17744,"template":"","news_category":[586],"class_list":["post-188027","news","type-news","status-publish","has-post-thumbnail","hentry","news_category-comunicados-de-imprensa"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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