{"id":188012,"date":"2026-06-03T13:48:38","date_gmt":"2026-06-03T13:48:38","guid":{"rendered":"https:\/\/sinch.com\/news\/sinch-messagemedia-anuncia-capacidades-aumentadas-de-sua-integracao-hubspot-sms-mms\/"},"modified":"2026-06-03T13:49:54","modified_gmt":"2026-06-03T13:49:54","slug":"sinch-messagemedia-anuncia-capacidades-aumentadas-de-sua-integracao-hubspot-sms-mms","status":"publish","type":"news","link":"https:\/\/sinch.com\/pt\/news\/sinch-messagemedia-anuncia-capacidades-aumentadas-de-sua-integracao-hubspot-sms-mms\/","title":{"rendered":"A Sinch MessageMedia anuncia o aumento das capacidades de sua integra\u00e7\u00e3o de SMS &amp; MMS para HubSpot"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><span><span><span><em>New Service Hub integration builds on the company\u2019s existing offerings, which connect marketing, support, and sales teams to SMS customers and prospects directly from the HubSpot platform<\/em><\/span><\/span><\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span><span><span><strong>DENVER, Colo., USA and STOCKHOLM, Sweden \u2013 August 29, 2023 \u2014 <\/strong>Sinch (Sinch AB (publ) \u2013 XSTO: SINCH), which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that Sinch MessageMedia\u2019s industry-leading, two-way SMS and MMS capabilities are being integrated into HubSpot\u2019s Service Hub. This new integration provides marketing, sales and service teams with a 360-degree view of customers\u2019 communications all within the platform, ensuring full visibility across their business and consistent message delivery across channels. <\/span><\/span><\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span><span><span>\u201cBusinesses today face the ongoing challenge of juggling customer inquiries and engagements across multiple channels \u2014 email, phone, SMS and social. Through this new SMS and MMS Service Hub integration, Sinch MessageMedia makes it easy to streamline communications throughout the entirety of the customer journey. By connecting each part of our customers\u2019 businesses together \u2014 from marketing and sales to service and support \u2014 we ensure the right messages reach the right people on the platforms they prefer,\u201d said Doug Rubingh, President, U.S. &amp; U.K., Sinch MessageMedia. <\/span><\/span><\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span><span><span><span lang=\"EN\">\u201cOur customers want to achieve great results fast, and we\u2019re always looking to provide solutions and tools that will help them do their jobs quickly and streamline operations,\u201d said Scott Brinker, VP of platform ecosystem at HubSpot. \u201cSinch MessageMedia\u2019s offering is a great option for achieving that efficiency, and we\u2019re excited that they\u2019re a part of the App Partner Program.\u201d<\/span><\/span><\/span><\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span><span><span>In today\u2019s macroeconomic environment, it is increasingly important for brands to maintain a strong sense of connection with their customers, and conversational messaging bolsters these customer engagement efforts. In fact, research from Sinch MessageMedia shows customers are <a href=\"https:\/\/messagemedia.com\/us\/ebooks\/talking-about-an-sms-evolution\/\"><span>82% more likely<\/span><\/a> to have a favorable impression of a company\u2019s brand simply by being able to engage in two-way conversations.<\/span><\/span><\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span><span><span>Sinch MessageMedia\u2019s SMS for HubSpot solution provides powerful one-to-one conversational messaging that enables brands to build stronger relationships with their customers. In addition to this new Service Hub integration, Sinch MessageMedia is also compatible across other areas of HubSpot\u2019s CRM platform, including the Marketing and Sales Hubs. Specific benefits include:<\/span><\/span><\/span><\/p>\n\n<ul class=\"wp-block-list\">\n<li><span><span><span><strong>Real-Time Communication:<\/strong> Customers today expect instantaneous responses \u2013 especially when reaching out for support. Recent Sinch MessageMedia research found that 33% of customers expect an immediate response when digitally connecting with a brand; SMS can help businesses deliver prompt service, respond to urgent issues, and maintain real-time communication with customers, all within the Service Hub. <\/span><\/span><\/span><\/li>\n\n\n\n<li><span><span><span><strong>Customer Engagement:<\/strong> SMS messages have high open rates; using this channel for customer service can lead to higher engagement rates, more reliable delivery of critical updates and information, and more satisfied customers. <\/span><\/span><\/span><\/li>\n\n\n\n<li><span><span><span><strong>Personalized Service:<\/strong> With HubSpot&#8217;s CRM capabilities and Sinch MessageMedia\u2019s integration, businesses can personalize their SMS communications based on customer information and previous interactions, improving customer experience. This can lead to more effective, customer-centric service, and save teams time getting up to speed.<\/span><\/span><\/span><\/li>\n\n\n\n<li><span><span><span><strong>Automation Opportunities:<\/strong> With HubSpot&#8217;s automation capabilities, businesses can automate certain SMS communications, such as appointment reminders, order updates, delivery reminders, and service updates. This helps businesses improve efficiency and consistency in their customer service.<\/span><\/span><\/span><\/li>\n\n\n\n<li><span><span><span><strong>360-Degree View &amp; Centralized Communication History:<\/strong> All SMS communications are logged within the same system as other customer interactions, providing support agents with a comprehensive view of each customer\u2019s communication history, enabling them to deliver more informed and cohesive service.<\/span><\/span><\/span><\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><span><span><span>To learn more about Sinch MessageMedia\u2019s capabilities, visit the team at <a href=\"https:\/\/www.inbound.com\/\"><span>INBOUND<\/span><\/a> (Booth 20) in Boston, September 5-8, 2023 or explore the website <a href=\"https:\/\/messagemedia.com\/us\/\"><span>here<\/span><\/a>. <\/span><\/span><\/span><\/p>\n","protected":false},"featured_media":17738,"template":"","news_category":[586],"class_list":["post-188012","news","type-news","status-publish","has-post-thumbnail","hentry","news_category-comunicados-de-imprensa"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sinch - MessageMedia adiciona recursos de HubSpot SMS &amp; MMS<\/title>\n<meta name=\"description\" content=\"A Sinch MessageMedia anuncia recursos aprimorados para a sua integra\u00e7\u00e3o de SMS\/MMS do HubSpot. Saiba como este upgrade melhora o engajamento do cliente e a comunica\u00e7\u00e3o.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/pt\/news\/sinch-messagemedia-anuncia-capacidades-aumentadas-de-sua-integracao-hubspot-sms-mms\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sinch - MessageMedia adiciona recursos de HubSpot SMS &amp; MMS\" \/>\n<meta property=\"og:description\" content=\"A Sinch MessageMedia anuncia recursos aprimorados para a sua integra\u00e7\u00e3o de SMS\/MMS do HubSpot. Saiba como este upgrade melhora o engajamento do cliente e a comunica\u00e7\u00e3o.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sinch.com\/pt\/news\/sinch-messagemedia-anuncia-capacidades-aumentadas-de-sua-integracao-hubspot-sms-mms\/\" \/>\n<meta property=\"og:site_name\" content=\"Sinch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wearesinch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-03T13:49:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/HubSpot-Service-Hub-Both-Logos-1600x900-pixels.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"900\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@WeAreSinch\" \/>\n<meta name=\"twitter:label1\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/news\\\/sinch-messagemedia-anuncia-capacidades-aumentadas-de-sua-integracao-hubspot-sms-mms\\\/\",\"url\":\"https:\\\/\\\/sinch.com\\\/pt\\\/news\\\/sinch-messagemedia-anuncia-capacidades-aumentadas-de-sua-integracao-hubspot-sms-mms\\\/\",\"name\":\"Sinch - MessageMedia adiciona recursos de HubSpot SMS & MMS\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/news\\\/sinch-messagemedia-anuncia-capacidades-aumentadas-de-sua-integracao-hubspot-sms-mms\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/pt\\\/news\\\/sinch-messagemedia-anuncia-capacidades-aumentadas-de-sua-integracao-hubspot-sms-mms\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/HubSpot-Service-Hub-Both-Logos-1600x900-pixels.png\",\"datePublished\":\"2026-06-03T13:48:38+00:00\",\"dateModified\":\"2026-06-03T13:49:54+00:00\",\"description\":\"A Sinch MessageMedia anuncia recursos aprimorados para a sua integra\u00e7\u00e3o de SMS\\\/MMS do HubSpot. 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