{"id":187856,"date":"2026-06-03T10:22:32","date_gmt":"2026-06-03T10:22:32","guid":{"rendered":"https:\/\/sinch.com\/news\/sinch-reconhecida-lider-2023-cpaas-omdia-universe\/"},"modified":"2026-06-08T09:17:23","modified_gmt":"2026-06-08T09:17:23","slug":"sinch-reconhecida-lider-2023-cpaas-omdia-universe","status":"publish","type":"news","link":"https:\/\/sinch.com\/pt\/news\/sinch-reconhecida-lider-2023-cpaas-omdia-universe\/","title":{"rendered":"A Sinch \u00e9 reconhecida como L\u00edder no CPaaS Omdia Universe de 2023"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>O relat\u00f3rio destaca a inova\u00e7\u00e3o, a tradi\u00e7\u00e3o e a estrat\u00e9gia de go-to-market da Sinch <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ATLANTA, EUA, e ESTOCOLMO, Su\u00e9cia \u2013 29 de nov. de 2023 \u2013 A Sinch, que potencializa conversas significativas entre empresas e seus clientes por meio de sua Customer Communications Cloud, anunciou hoje que a empresa foi posicionada como L\u00edder no Omdia Universe: CPaaS Platform Providers 2023\/24. A avalia\u00e7\u00e3o baseou-se em crit\u00e9rios espec\u00edficos que analisaram a estrat\u00e9gia, a execu\u00e7\u00e3o e a presen\u00e7a de mercado da Sinch. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De acordo com a Omdia: \u201cA Sinch deve aparecer na sua lista se: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cVoc\u00ea est\u00e1 procurando um provedor de CPaaS com uma s\u00f3lida tradi\u00e7\u00e3o no fornecimento global de servi\u00e7os de envio de mensagens de alta qualidade e grande volume para empresas e empresas de telecomunica\u00e7\u00f5es \u2013 incluindo organiza\u00e7\u00f5es com necessidades complexas \u2013 que tamb\u00e9m possui forte capacidade em outros canais importantes voltados para o cliente, incluindo voz, e-mail e apps de mensagens. <\/li>\n\n\n\n<li>\u201cVoc\u00ea \u00e9 uma empresa avaliando como alcan\u00e7ar a transforma\u00e7\u00e3o digital de forma econ\u00f4mica dentro do seu canal de engajamento do cliente, incluindo o uso de IA.\u201d <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cA Sinch tem um forte desempenho na maioria das categorias do Omdia Universe, liderando isolada ou conjuntamente em seis categorias\u201d, disse Pamela Clark-Dickson, Analista Principal de Comunica\u00e7\u00f5es e Envio de Mensagens Avan\u00e7adas da Omdia. \u201cO fornecedor \u00e9 classificado como L\u00edder no CPaaS Omdia Universe, com pontua\u00e7\u00f5es de categoria muito acima da m\u00e9dia para APIs, servi\u00e7os de valor agregado e solu\u00e7\u00f5es integradas, inova\u00e7\u00e3o, estrat\u00e9gia de go-to-market, n\u00famero de clientes, requisitos n\u00e3o funcionais e servi\u00e7os de implementa\u00e7\u00e3o. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cA Sinch tamb\u00e9m apresenta um forte desempenho em estrat\u00e9gia e inova\u00e7\u00e3o, momento de mercado e execu\u00e7\u00e3o do fornecedor, tamb\u00e9m com uma pontua\u00e7\u00e3o m\u00e9dia de 88%. Essas pontua\u00e7\u00f5es ressaltam que o fornecedor possui um roteiro claro para continuar a desenvolver sua plataforma de CPaaS em linha com as tend\u00eancias dos mercados emergentes, que possui uma presen\u00e7a global significativa em termos de alcance e base de clientes, e que est\u00e1 efetivamente apoiando seus clientes corporativos a alcan\u00e7arem suas metas de neg\u00f3cios.\u201d <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cO reconhecimento como L\u00edder valida ainda mais nossa forte posi\u00e7\u00e3o em um mercado global e em crescimento\u201d, disse a CEO da Sinch, Laurinda Pang. \u201cUma \u00f3tima experi\u00eancia do cliente aproveita o canal de comunica\u00e7\u00e3o certo, no momento certo. Como a Omdia relatou, mais de 150.000 empresas em todo o mundo recorreram \u00e0 Sinch para acompanhar o ritmo de seus clientes \u00e0 medida que as prefer\u00eancias dos consumidores evoluem.\u201d <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Os relat\u00f3rios Omdia Universe ajudam as empresas a escolher um parceiro que atenda \u00e0s suas necessidades de neg\u00f3cios hoje e no futuro. A Omdia ajuda a identificar quais fornecedores s\u00e3o l\u00edderes, desafiantes ou prospectos avaliando os recursos das solu\u00e7\u00f5es em conjunto com a an\u00e1lise da estrat\u00e9gia, execu\u00e7\u00e3o e presen\u00e7a de mercado de um fornecedor. Os compradores de tecnologia podem, ent\u00e3o, tomar decis\u00f5es informadas sobre a sele\u00e7\u00e3o de fornecedores, aplicando essa an\u00e1lise ao seu pr\u00f3prio contexto espec\u00edfico de neg\u00f3cios. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O relat\u00f3rio pode ser baixado <a data-entity-substitution=\"canonical\" data-entity-type=\"node\" data-entity-uuid=\"d1370806-454d-4e04-a60a-12a9c82c166c\" href=\"https:\/\/sinch.com\/pt\/resources\/a-sinch-foi-classificada-lider-de-cpaas-no-relatorio-omdia-universe-de-2023\/\">aqui.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sobre a Sinch <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Sinch potencializa conversas significativas entre empresas e seus clientes por meio de sua Customer Communications Cloud. Mais de 150.000 empresas \u2013 incluindo muitas das maiores empresas de tecnologia do mundo \u2013 confiam na Sinch e na sua super-rede global, que \u00e9 a rede mais segura e confi\u00e1vel para envio de mensagens, voz e e-mail. A Sinch \u00e9 lucrativa e de r\u00e1pido crescimento desde que foi fundada em 2008. Ela est\u00e1 sediada em Estocolmo, na Su\u00e9cia, com a\u00e7\u00f5es negociadas na NASDAQ Stockholm: XSTO:SINCH. Saiba mais em sinch.com. Saiba mais em sinch.com. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contato<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sinch<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Marcel Kay <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Diretor de Rela\u00e7\u00f5es P\u00fablicas <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Celular: +44 7572 780077 <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E-mail: Marcel.Kay@sinch.com <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ola Elmeland <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Diretor de Rela\u00e7\u00f5es com Investidores <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00f3vel: +46 721 43 34 59 <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E-mail: investors@sinch.com <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a data-entity-substitution=\"canonical\" data-entity-type=\"node\" data-entity-uuid=\"d1370806-454d-4e04-a60a-12a9c82c166c\" href=\"https:\/\/sinch.com\/pt\/resources\/a-sinch-foi-classificada-lider-de-cpaas-no-relatorio-omdia-universe-de-2023\/\" target=\"\" rel=\"noopener\"><\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" class=\"wp-image-11384\" width=\"1401\" height=\"269\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/Sinch_Omdia_Universe_2023_in_blog_banner.png\" alt=\"Image of a rocket ship to represent the Omdia universe report\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/Sinch_Omdia_Universe_2023_in_blog_banner.png 1401w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/Sinch_Omdia_Universe_2023_in_blog_banner-300x58.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/Sinch_Omdia_Universe_2023_in_blog_banner-768x147.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/Sinch_Omdia_Universe_2023_in_blog_banner-1024x197.png 1024w\" sizes=\"(max-width: 1401px) 100vw, 1401px\" \/><\/figure>\n","protected":false},"featured_media":17716,"template":"","news_category":[586],"class_list":["post-187856","news","type-news","status-publish","has-post-thumbnail","hentry","news_category-comunicados-de-imprensa"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Descubra a Sinch reconhecida como L\u00edder no CPaa de 2023 - Sinch<\/title>\n<meta name=\"description\" content=\"A Sinch foi reconhecida como L\u00edder no CPaaS Omdia Universe de 2023. Baixe sua c\u00f3pia agora.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/pt\/news\/sinch-reconhecida-lider-2023-cpaas-omdia-universe\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Descubra a Sinch reconhecida como L\u00edder no CPaa de 2023 - Sinch\" \/>\n<meta property=\"og:description\" content=\"A Sinch foi reconhecida como L\u00edder no CPaaS Omdia Universe de 2023. 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