{"id":210093,"date":"2026-09-15T11:23:15","date_gmt":"2026-09-15T11:23:15","guid":{"rendered":"https:\/\/sinch.com\/messaging\/customer-stories\/open-government-products-2\/"},"modified":"2026-09-15T11:23:15","modified_gmt":"2026-09-15T11:23:15","slug":"open-government-products","status":"publish","type":"messaging_cstories","link":"https:\/\/sinch.com\/pt\/mensagens\/cases-de-clientes\/open-government-products\/","title":{"rendered":"Como a Open Government Products gera confian\u00e7a por meio do envio de mensagens seguras em escala"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Desenvolvendo comunica\u00e7\u00f5es governamentais confi\u00e1veis<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A Open Government Products (OGP) desenvolve solu\u00e7\u00f5es tecnol\u00f3gicas para aprimorar servi\u00e7os p\u00fablicos e enfrentar desafios nacionais em Singapura. Por meio da sua plataforma Postman, eles permitem que \u00f3rg\u00e3os p\u00fablicos enviem comunica\u00e7\u00f5es oficiais \u00e0 popula\u00e7\u00e3o por SMS e e-mail.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;A vis\u00e3o da Postman \u00e9 criar canais de comunica\u00e7\u00e3o confi\u00e1veis exclusivamente para uso do governo, dando \u00e0 popula\u00e7\u00e3o de Singapura a confian\u00e7a de que todas as mensagens s\u00e3o aut\u00eanticas e oficiais&#8221;, explica Tay Paul Hong, gerente de produto na OGP.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A necessidade de conex\u00f5es diretas e seguras com as operadoras<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A plataforma Postman tem <a href=\"https:\/\/www.developer.tech.gov.sg\/products\/categories\/productivity-tools\/postman\/overview.html\">mais de 40.200 usu\u00e1rios de \u00f3rg\u00e3os p\u00fablicos<\/a> que enviam milh\u00f5es de mensagens. Anteriormente, a OGP usava um provedor de envio de mensagens que n\u00e3o possu\u00eda conex\u00f5es diretas com redes m\u00f3veis, realizando o roteamento das mensagens por meio de intermedi\u00e1rios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Essa camada adicional criava vulnerabilidades de seguran\u00e7a e problemas de confiabilidade que n\u00e3o eram aceit\u00e1veis para as comunica\u00e7\u00f5es cr\u00edticas do governo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Com milh\u00f5es de pessoas recebendo atualiza\u00e7\u00f5es cr\u00edticas por SMS, eles precisavam de uma solu\u00e7\u00e3o mais robusta <del>\u2014<\/del> uma que pudesse se conectar diretamente a todas as quatro operadoras de redes m\u00f3veis em Singapura, mantendo os servidores localmente para maior seguran\u00e7a.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Foi isso que os levou \u00e0 Sinch. A solu\u00e7\u00e3o forneceu recursos essenciais, como conex\u00f5es diretas com as operadoras, infraestrutura local, an\u00e1lises abrangentes e rastreamento de mensagens em tempo real, o que garante que as comunica\u00e7\u00f5es cr\u00edticas cheguem \u00e0 popula\u00e7\u00e3o quando s\u00e3o mais necess\u00e1rias.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Durante incidentes, o painel de an\u00e1lises nos permite rastrear a entrega de mensagens e quantificar o impacto com facilidade&#8221;, afirma Tay.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Uma base para a confian\u00e7a da popula\u00e7\u00e3o<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Por meio de sua parceria com a Sinch, a OGP tornou o envio de mensagens do governo ainda mais robusto. A plataforma n\u00e3o apenas garante uma entrega segura <del>\u2014<\/del> alcan\u00e7ando 95% de entrega de mensagens em at\u00e9 48 horas e mensagens urgentes em at\u00e9 um minuto <del>\u2014<\/del> mas tamb\u00e9m fornece aos \u00f3rg\u00e3os p\u00fablicos ferramentas poderosas para gerenciar suas comunica\u00e7\u00f5es. O rastreamento de entrega em tempo real, a marca\u00e7\u00e3o de mensagens e an\u00e1lises detalhadas ajudam os \u00f3rg\u00e3os a trabalhar com mais efici\u00eancia em escala.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para Tay e sua equipe na OGP, essa infraestrutura aprimorada de envio de mensagens significa que eles podem continuar focando no que mais importa: criar servi\u00e7os digitais inovadores que melhorem a vida da popula\u00e7\u00e3o de Singapura.<\/p>\n","protected":false},"author":3,"featured_media":148789,"template":"","meta":{"_acf_changed":true},"class_list":["post-210093","messaging_cstories","type-messaging_cstories","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Como a Open Government Products gera confian\u00e7a por meio do envio de mensagens seguras em escala - Sinch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/pt\/mensagens\/cases-de-clientes\/open-government-products\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como a Open Government Products gera confian\u00e7a por meio do envio de mensagens seguras em escala - Sinch\" \/>\n<meta property=\"og:description\" content=\"Desenvolvendo comunica\u00e7\u00f5es governamentais confi\u00e1veis A Open Government Products (OGP) desenvolve solu\u00e7\u00f5es tecnol\u00f3gicas para aprimorar servi\u00e7os p\u00fablicos e enfrentar desafios nacionais em Singapura. 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