{"id":210075,"date":"2026-09-15T11:21:53","date_gmt":"2026-09-15T11:21:53","guid":{"rendered":"https:\/\/sinch.com\/messaging\/customer-stories\/insider-2\/"},"modified":"2026-09-15T11:21:53","modified_gmt":"2026-09-15T11:21:53","slug":"insider","status":"publish","type":"messaging_cstories","link":"https:\/\/sinch.com\/pt\/mensagens\/cases-de-clientes\/insider\/","title":{"rendered":"Como a Insider envia mais de 500 milh\u00f5es de mensagens de texto por ano em 45 pa\u00edses"},"content":{"rendered":"    <div data-content-type=\"longform\" class=\"quote hub-quote longform-spacings d-flex flex-column rounded-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 shadow-sm bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"quote-logo mb-3\">\r\n                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                    <\/div>\r\n\r\n        <blockquote class=\"quote-content content-body m-0 text-body-color\" id=\"quote-block-bc16a981b8324248349ee3229c7b96db\">\r\n            &#8220;A Sinch atendeu a todos os nossos requisitos como parceira. Agora, nossos clientes corporativos podem escalar suas estrat\u00e9gias de envio de mensagens e alcan\u00e7ar clientes em mais de 45 pa\u00edses.&#8221;        <\/blockquote>\r\n\r\n                    <div class=\"d-flex gap-3 mt-5\">\r\n                                    <div>\r\n                        <img decoding=\"async\" width=\"72\" height=\"72\" class=\"rounded-lg quote-author\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/05\/SI-Customer-Insider-Img1.png\" alt=\"Foto de Pradipta Dutta\">\r\n                    <\/div>\r\n                                <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                    <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-bc16a981b8324248349ee3229c7b96db\">\r\n                        Pradipta Dutta                    <\/cite>\r\n                                            <span class=\"mb-0 text-body-color\">Head Global de Parcerias e Alian\u00e7as da Insider<\/span>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n\n\n\n<p class=\"wp-block-paragraph\">A Insider \u00e9 a principal plataforma de experi\u00eancia omnicanal nativa de IA e <a href=\"https:\/\/useinsider.com\/customer-engagement-platforms\/\" target=\"_blank\" rel=\"noreferrer noopener\">plataforma de engajamento do cliente<\/a>. Ela ajuda marcas a entregar experi\u00eancias \u00fanicas para cada cliente em um amplo conjunto de canais para alcan\u00e7ar um ROI mais r\u00e1pido, maior efici\u00eancia e resultados melhores.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Com uma base de clientes corporativos em r\u00e1pido crescimento operando em v\u00e1rias regi\u00f5es, a Insider precisava de uma solu\u00e7\u00e3o de SMS que pudesse escalar de forma confi\u00e1vel, entregar mensagens internacionalmente e manter altas taxas de entrega, mesmo durante per\u00edodos de pico.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Eles tamb\u00e9m queriam uma empresa parceira que pudesse oferecer suporte t\u00e9cnico pr\u00e1tico e orienta\u00e7\u00e3o para garantir uma integra\u00e7\u00e3o e desempenho sem problemas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Est\u00e1vamos em busca de uma empresa parceira cujo ponto forte estivesse nessa camada de entrega. Ela precisa atender \u00e0s necessidades globais dos nossos clientes, lidar com volumes massivos de envio de mensagens e caber no or\u00e7amento da nossa base de clientes&#8221;, disse Pradipta Dutta, Head Global de Parcerias e Alian\u00e7as da Insider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Construindo uma forte infraestrutura global de entrega de mensagens<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Com a API de SMS da Sinch, a Insider teve um aumento de 5% nas taxas de entrega e otimizou opera\u00e7\u00f5es para lidar com mais de 500 milh\u00f5es de mensagens por ano \u2014 um volume quatro vezes maior que antes. Isso significa um envio de mensagens mais r\u00e1pido e confi\u00e1vel para clientes da Insider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;A Sinch atendeu a todos os nossos requisitos como parceira&#8221;, disse Pradipta. &#8220;Agora, nossos clientes corporativos podem escalar suas estrat\u00e9gias de envio de mensagens e alcan\u00e7ar clientes em mais de 45 pa\u00edses.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E o mais importante, a Insider permite que clientes expandam suas <a href=\"https:\/\/useinsider.com\/omnichannel-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\">estrat\u00e9gia omnicanal<\/a> sem sair da plataforma. Ter recursos de SMS integrados sem ferramentas extras ou solu\u00e7\u00f5es alternativas torna a execu\u00e7\u00e3o de campanhas mais r\u00e1pida e f\u00e1cil para profissionais de marketing e d\u00e1 \u00e0 Insider uma clara vantagem competitiva.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Aprimorando a plataforma com inova\u00e7\u00f5es emergentes de envio de mensagens<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0 medida que a Insider continua a escalar, ela v\u00ea uma demanda crescente dos clientes por canais de envio de mensagens de \u00faltima gera\u00e7\u00e3o, como <a href=\"https:\/\/sinch.com\/pt\/apis\/mensagens\/rcs\/\" target=\"_blank\" rel=\"noreferrer noopener\">Rich Communication Services<\/a> (RCS). Com a Sinch como sua parceira de confian\u00e7a, a Insider est\u00e1 bem posicionada para atender a essa demanda.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;A especializa\u00e7\u00e3o e as rela\u00e7\u00f5es no setor da Sinch ajudam a reduzir nosso tempo de lan\u00e7amento no mercado e a oferecer as inova\u00e7\u00f5es mais recentes aos nossos clientes em todo o mundo&#8221;, disse Pradipta.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A integra\u00e7\u00e3o perfeita entre a Insider e a Sinch garante que clientes da Insider possam adotar novas tecnologias rapidamente, engajar p\u00fablicos de forma mais eficaz e expandir seu alcance global sem limites.<\/p>\n","protected":false},"author":19,"featured_media":158608,"template":"","meta":{"_acf_changed":false},"class_list":["post-210075","messaging_cstories","type-messaging_cstories","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Como a Insider envia mais de 500 milh\u00f5es de mensagens de texto por ano em 45 pa\u00edses - Sinch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/pt\/mensagens\/cases-de-clientes\/insider\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como a Insider envia mais de 500 milh\u00f5es de mensagens de texto por ano em 45 pa\u00edses - Sinch\" \/>\n<meta property=\"og:description\" content=\"A Insider \u00e9 a principal plataforma de experi\u00eancia omnicanal nativa de IA e plataforma de engajamento do cliente. 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